Search Results for Interpersonal communication - Narrowed by: Conflict management. SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dInterpersonal$002bcommunication$0026qf$003dSUBJECT$002509Subject$002509Conflict$002bmanagement.$002509Conflict$002bmanagement.$0026ps$003d300? 2025-12-09T06:33:57Z How to have that difficult conversation : gaining the skills for honest and meaningful communication ent://SD_ILS/0/SD_ILS:238068 2025-12-09T06:33:57Z 2025-12-09T06:33:57Z Cloud, Henry&#160;Townsend, John Sims, 1952- author.<br/>2015<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780310342564<br/> Perfect phrases for conflict resolution : hundreds of ready-to-use phrases for encouraging a more productive and efficient work environment ent://SD_ILS/0/SD_ILS:185891 2025-12-09T06:33:57Z 2025-12-09T06:33:57Z Polsky, Lawrence.&#160;Gerschel, Antoine.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780071756167<br/> Defusing the angry patron : a how-to-do-it manual for librarians ent://SD_ILS/0/SD_ILS:216228 2025-12-09T06:33:57Z 2025-12-09T06:33:57Z Rubin, Rhea Joyce, 1950-<br/>2011<br/>ISBN&#160;9781555707316<br/>