Search Results for Interpersonal communications - Narrowed by: EnglishSirsiDynix Enterprisehttp://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dInterpersonal$002bcommunications$0026qf$003dLANGUAGE$002509Language$002509ENG$002509English$0026ic$003dtrue$0026ps$003d300?2025-11-07T04:34:08ZRelatable : how to connect with anyone, anywhere (even if it scares you)ent://SD_ILS/0/SD_ILS:2847362025-11-07T04:34:08Z2025-11-07T04:34:08ZDeAlto, Rachel<br/>2021<br/>ISBN 9781982171087<br/>People-centric skills interpersonal and communication skills for financial professionalsent://SD_ILS/0/SD_ILS:2860932025-11-07T04:34:08Z2025-11-07T04:34:08ZM. Goldberg,Danny<br/>2020<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781119669302<br/>You're not listening : what you're missing and why it mattersent://SD_ILS/0/SD_ILS:2846922025-11-07T04:34:08Z2025-11-07T04:34:08ZMurphy, Kate<br/>2020<br/>Perpustakaan Medan Idaman Pustaka KL @ Keramat<br/>ISBN 9781784709402<br/>Be kind to humansent://SD_ILS/0/SD_ILS:3039202025-11-07T04:34:08Z2025-11-07T04:34:08ZTeo, Wan Lin,<br/>2020<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789811458521<br/>Backstage with a crazy eloquent Asian : the effective skills I learnt from interning with the world champion of public speakingent://SD_ILS/0/SD_ILS:3038842025-11-07T04:34:08Z2025-11-07T04:34:08ZTan,Jing En<br/>2020<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789811466298<br/>What Men Know About Womenent://SD_ILS/0/SD_ILS:2724752025-11-07T04:34:08Z2025-11-07T04:34:08ZMohammad Qayyum A. Badaruddin, Mejar (B),<br/>2019<br/>Perpustakaan Kuala Lumpur, Cawangan Gombak Setia Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Pustaka KL @ PPR Pinggiran Bukit Jalil Pusat Komuniti Sri Semarak<br/>ISBN 9789672107286<br/>Voice Lessons For Parents : what to say, how to say it, and when to listenent://SD_ILS/0/SD_ILS:2688722025-11-07T04:34:08Z2025-11-07T04:34:08ZMogel, Wendy<br/>2019<br/>Perpustakaan Kuala Lumpur Perpustakaan Medan Idaman Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9781501142406<br/>Communication skillsent://SD_ILS/0/SD_ILS:2696242025-11-07T04:34:08Z2025-11-07T04:34:08ZCharles, Randy<br/>2019<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9781422239957<br/>A Must Have Parenting Skills Say It Right Influence : Seni Bicara Lunak Merentas Minda dan Jiwaent://SD_ILS/0/SD_ILS:2796302025-11-07T04:34:08Z2025-11-07T04:34:08ZRosmaria Mohd Sahat<br/>2019<br/>Perpustakaan Kuala Lumpur Pustaka KL @ PPR Pinggiran Bukit Jalil Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Medan Idaman<br/>ISBN 9789671705407<br/>Communicating In Groups : Applications And Skillsent://SD_ILS/0/SD_ILS:2562502025-11-07T04:34:08Z2025-11-07T04:34:08ZAdams, Katherine L.<br/>2018<br/>ISBN 9781260083903<br/>The art of body talk : how to decode gestures, mannerisms, and other non-verbal messagesent://SD_ILS/0/SD_ILS:2530942025-11-07T04:34:08Z2025-11-07T04:34:08ZHartley, Gregory Karinch, Maryann, author.<br/>2017<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781632650771<br/>How to talk so little kids will listen : a survival guide to life with children ages 2-7ent://SD_ILS/0/SD_ILS:2531392025-11-07T04:34:08Z2025-11-07T04:34:08ZFaber, Joanna King, Julie, author. Faber, Adele, writer of foreword.<br/>2017<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781848126145<br/>Library conversations : reclaiming interpersonal communication theory for understanding professional encountersent://SD_ILS/0/SD_ILS:2539392025-11-07T04:34:08Z2025-11-07T04:34:08ZRadford,Marie L ; Radford, Gary P Radford, Gary P., 1961- author.<br/>2017<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780838914847<br/>How to talk so little kids will listen : a survival guide to life with children ages 2-7ent://SD_ILS/0/SD_ILS:2539982025-11-07T04:34:08Z2025-11-07T04:34:08ZFaber,Joanna; King,Julie<br/>2017<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Medan Idaman<br/>ISBN 9781501131653<br/>Utter Confidence : How What You Say And Do Influences Your Effectiveness In Businessent://SD_ILS/0/SD_ILS:2640972025-11-07T04:34:08Z2025-11-07T04:34:08ZYates, Ally<br/>2017<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Pustaka KL @ Keramat<br/>ISBN 9781784520984<br/>We Can't Talk About That At Work! : How To Talk About Race, Religion, Politics, And Other Polarizing Topicsent://SD_ILS/0/SD_ILS:2562492025-11-07T04:34:08Z2025-11-07T04:34:08ZWinters, Mary-Frances<br/>2017<br/>ISBN 9781523094264<br/>Effective Difficult Conversations : A Step-By-Step Guideent://SD_ILS/0/SD_ILS:2690792025-11-07T04:34:08Z2025-11-07T04:34:08ZSoehner, Catherine<br/>2017<br/>ISBN 9780838914953<br/>SIMPLY SAID : COMMUNICATING BETTER AT WORK AND BEYONDent://SD_ILS/0/SD_ILS:2904822025-11-07T04:34:08Z2025-11-07T04:34:08ZSullivan, Jay, 1962- author.<br/>2017<br/>Pustaka KL @ Keramat<br/>ISBN 9781119285281<br/>The art of people : the 11 simple people skills that will get you everything you wantent://SD_ILS/0/SD_ILS:2350672025-11-07T04:34:08Z2025-11-07T04:34:08ZKerpen, Dave, author<br/>2016<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780241250778<br/>Teori komunikasi insanent://SD_ILS/0/SD_ILS:2497062025-11-07T04:34:08Z2025-11-07T04:34:08ZMus Chairil Samani Jeniri Amir<br/>2016<br/>Perpustakaan Kuala Lumpur Perpustakaan Medan Idaman<br/>ISBN 9789672008095<br/>The power of the other : the startling effect other people have on you, from the boardroom to the bedroom and beyond - and what to do about itent://SD_ILS/0/SD_ILS:2500032025-11-07T04:34:08Z2025-11-07T04:34:08ZCloud, Henry, Dr.<br/>2016<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780062499585<br/>Difficult conversations : craft a clear message manage emotions focus on a solutionent://SD_ILS/0/SD_ILS:2524412025-11-07T04:34:08Z2025-11-07T04:34:08Z2016<br/>ISBN 9781633690783<br/>The art of people : 11 simple people skills that will get you everything you wantent://SD_ILS/0/SD_ILS:2539582025-11-07T04:34:08Z2025-11-07T04:34:08ZKerpen,Dave<br/>2016<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780553419405<br/>Architecture Activisment://SD_ILS/0/SD_ILS:2539592025-11-07T04:34:08Z2025-11-07T04:34:08ZKrückeberg,Lars; Putz,Wolfram; Sinclair,Cameron<br/>2016<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9783035610239<br/>Good Relationshipent://SD_ILS/0/SD_ILS:2560222025-11-07T04:34:08Z2025-11-07T04:34:08ZParker, Vic<br/>2016<br/>Perpustakaan Kuala Lumpur (Kanak-Kanak)<br/>ISBN 9781484639917<br/>The impact codeent://SD_ILS/0/SD_ILS:2264032025-11-07T04:34:08Z2025-11-07T04:34:08ZTyler, Simon, author<br/>2015<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Jabatan<br/>ISBN 9781907794650<br/>How to deal with difficult people : smart tactics for overcoming the problem people in your lifeent://SD_ILS/0/SD_ILS:2281692025-11-07T04:34:08Z2025-11-07T04:34:08ZHasson, Gill<br/>2015<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Muhibbah Perpustakaan Kuala Lumpur, Cawangan Bandar Tun Razak Perpustakaan Kuala Lumpur, Cawangan Gombak Setia Perpustakaan Kuala Lumpur, Cawangan Desa Tun Razak<br/>ISBN 9780857085672<br/>How to motivate and inspire people : get people to love and listen to youent://SD_ILS/0/SD_ILS:2282832025-11-07T04:34:08Z2025-11-07T04:34:08ZApps, Judy<br/>2015<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Tun Razak Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Gombak Setia Perpustakaan Kuala Lumpur, Cawangan Desa Tun Razak<br/>ISBN 9789670789101<br/>How to have that difficult conversation : gaining the skills for honest and meaningful communicationent://SD_ILS/0/SD_ILS:2380682025-11-07T04:34:08Z2025-11-07T04:34:08ZCloud, Henry Townsend, John Sims, 1952- author.<br/>2015<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780310342564<br/>Steal the show : from speeches to job interviews to deal-closing pitches, how to guarantee a standing ovation for all the performances in your lifeent://SD_ILS/0/SD_ILS:2385822025-11-07T04:34:08Z2025-11-07T04:34:08ZPort, Michael<br/>2015<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780544555181<br/>Mindwise : how we understand what others think, believe, feel, and wantent://SD_ILS/0/SD_ILS:2395992025-11-07T04:34:08Z2025-11-07T04:34:08ZEpley, Nicholas<br/>2015 2014<br/>Perpustakaan Lembah Pantai<br/>ISBN 9780241952726<br/>How to Communicate Effectively : NLP-Based Techniques for Business Communicationent://SD_ILS/0/SD_ILS:2908132025-11-07T04:34:08Z2025-11-07T04:34:08ZMcLaren, Ian R., author.<br/>2015 2000<br/>Pustaka KL @ Keramat<br/>ISBN 9789670789071<br/>Difficult conversationsent://SD_ILS/0/SD_ILS:2129762025-11-07T04:34:08Z2025-11-07T04:34:08ZManser, Martin<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Jabatan Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781471801662<br/>The leader's guide to managing people : how to use soft skills to get hard resultsent://SD_ILS/0/SD_ILS:2192402025-11-07T04:34:08Z2025-11-07T04:34:08ZBrent, Mike Dent, Fiona Elsa<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Jabatan<br/>ISBN 9780273779452<br/>How to connect with people : easy instructions on how to make small talk in any situationent://SD_ILS/0/SD_ILS:2282762025-11-07T04:34:08Z2025-11-07T04:34:08ZWadsworth, Melissa<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Gombak Setia Perpustakaan Kuala Lumpur, Cawangan Desa Tun Razak<br/>ISBN 9789670610740<br/>Find out anything from anyone, anytime : secret of calculated questioning from a veteran interrogatorent://SD_ILS/0/SD_ILS:2282782025-11-07T04:34:08Z2025-11-07T04:34:08ZPyle, James O. Karinch, Maryann, author<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Gombak Setia Perpustakaan Kuala Lumpur, Cawangan Desa Tun Razak<br/>ISBN 9789670610825<br/>Power cues : the subtle science of leading groups, persuading others, and maximizing your personal impactent://SD_ILS/0/SD_ILS:2313962025-11-07T04:34:08Z2025-11-07T04:34:08ZMorgan, Nick<br/>2014<br/>ISBN 9781422193501<br/>Good leaders ask great questions : your foundation for successful leadershipent://SD_ILS/0/SD_ILS:2347012025-11-07T04:34:08Z2025-11-07T04:34:08ZMaxwell, John C.<br/>2014<br/>Perpustakaan Lembah Pantai<br/>ISBN 9781455548040<br/>Have a happy family by friday : how to improve communication, respect & teamwork in 5 daysent://SD_ILS/0/SD_ILS:2380632025-11-07T04:34:08Z2025-11-07T04:34:08ZLeman, Kevin.<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780800732608<br/>Have a Happy Family by Friday : How to Improve Communication, Respect & Teamwork in 5 Daysent://SD_ILS/0/SD_ILS:2394932025-11-07T04:34:08Z2025-11-07T04:34:08ZLeman, Kevin, author.<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Lembah Pantai<br/>ISBN 9780800724153<br/>Giving effective feedback : check in regularly, handle tough conversations, bring out the bestent://SD_ILS/0/SD_ILS:2484422025-11-07T04:34:08Z2025-11-07T04:34:08Z2014<br/>Perpustakaan Medan Idaman Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN 9781625275424<br/>Becoming influential : a guide for nursesent://SD_ILS/0/SD_ILS:1878792025-11-07T04:34:08Z2025-11-07T04:34:08ZSullivan, Eleanor J., 1938-<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780132706681<br/>How to talk so kids will listen & listen so kids will talkent://SD_ILS/0/SD_ILS:1986682025-11-07T04:34:08Z2025-11-07T04:34:08ZFaber, Adele, author. Mazlish, Elaine, author. Coe, Kimberly Ann, illustrator<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Medan Idaman<br/>ISBN 9781848123090<br/>HBR's 10 must reads on communicationent://SD_ILS/0/SD_ILS:2077062025-11-07T04:34:08Z2025-11-07T04:34:08Z2013<br/>Perpustakaan Kuala Lumpur Pustaka KL @ Keramat<br/>ISBN 9781422189863<br/>Art of explanation : making your ideas, products, and services easier to understandent://SD_ILS/0/SD_ILS:2090632025-11-07T04:34:08Z2025-11-07T04:34:08ZLeFever, Lee, 1973-<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9781118374580<br/>Crucial accountability : tools for resolving violated expectations, broken commitments, and bad behaviorent://SD_ILS/0/SD_ILS:2198612025-11-07T04:34:08Z2025-11-07T04:34:08ZPatterson, Kerry, 1946-<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071829311<br/>Humble inquiry : the gentle art of asking instead of tellingent://SD_ILS/0/SD_ILS:2198692025-11-07T04:34:08Z2025-11-07T04:34:08ZSchein, Edgar H.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781609949815<br/>Overcoming fake talk : how to hold REAL conversations that create respect, build relationships, and get resultsent://SD_ILS/0/SD_ILS:2198422025-11-07T04:34:08Z2025-11-07T04:34:08ZStoker, John R., author<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Jabatan<br/>ISBN 9780071815796<br/>Conversations that get results and inspire collaboration : engage your team, your peers, and your manager to take actionent://SD_ILS/0/SD_ILS:2198532025-11-07T04:34:08Z2025-11-07T04:34:08ZHayashi, Shawn Kent.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071805933<br/>I hear you : repair communication breakdowns, negotiate successfully, and build consensus... in three simple stepsent://SD_ILS/0/SD_ILS:2199022025-11-07T04:34:08Z2025-11-07T04:34:08ZEbenstein, Donny<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780814432198<br/>The introverted leader : building on your quiet strengthent://SD_ILS/0/SD_ILS:2199152025-11-07T04:34:08Z2025-11-07T04:34:08ZKahnweiler, Jennifer B.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781609942007<br/>Quiet influence : the introvert's guide to making a differenceent://SD_ILS/0/SD_ILS:2199212025-11-07T04:34:08Z2025-11-07T04:34:08ZKahnweiler, Jennifer B.<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Jabatan<br/>ISBN 9781609945626<br/>Personality power : discover your unique profile and unlock your potential for breakthrough successent://SD_ILS/0/SD_ILS:2199542025-11-07T04:34:08Z2025-11-07T04:34:08ZZichy, Shoya Bidou, Ann<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780814421239<br/>The truth about lies in the workplace : how to spot liars and what to do about thement://SD_ILS/0/SD_ILS:2200302025-11-07T04:34:08Z2025-11-07T04:34:08ZGoman, Carol Kinsey.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781609948375<br/>Body language : how to know what's really being saident://SD_ILS/0/SD_ILS:2207122025-11-07T04:34:08Z2025-11-07T04:34:08ZBorg, James, author<br/>2013<br/>Perpustakaan Medan Idaman<br/>ISBN 9781292004518<br/>Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at workent://SD_ILS/0/SD_ILS:2110062025-11-07T04:34:08Z2025-11-07T04:34:08ZGrandey, Alicia Diefendorff, James Rupp, Deborah E., 1975-<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781848729490<br/>Work with me : the 8 blind spots between men and women in businessent://SD_ILS/0/SD_ILS:2113722025-11-07T04:34:08Z2025-11-07T04:34:08ZAnnis, Barbara, 1954- Gray, John 1951-<br/>2013<br/>ISBN 9780230341906<br/>The power of understanding people : the key to strengthening relationships, increasing sales, and enhancing organizational performanceent://SD_ILS/0/SD_ILS:2135212025-11-07T04:34:08Z2025-11-07T04:34:08ZMitchell, Dave<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9781118726839<br/>How to talk to absolutely anyone : confident communication in every situationent://SD_ILS/0/SD_ILS:2135542025-11-07T04:34:08Z2025-11-07T04:34:08ZRhodes, Mark, 1966-<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780857084026<br/>Communication apprehension, avoidance, and effectivenessent://SD_ILS/0/SD_ILS:2153462025-11-07T04:34:08Z2025-11-07T04:34:08ZRichmond, Virginia P., 1949- McCroskey, James C. Wrench, Jason S.<br/>2013<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780205118045<br/>How to succeed with people : remarkably easy ways to engage, influence and motivate almost anyoneent://SD_ILS/0/SD_ILS:2157452025-11-07T04:34:08Z2025-11-07T04:34:08ZMcGee, Paul 1964-<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780857082893<br/>Power verbs for managers and executives : hundreds of verbs and phrases to communicate more dynamically and effectivelyent://SD_ILS/0/SD_ILS:2187272025-11-07T04:34:08Z2025-11-07T04:34:08ZFaulkner, Michael Lawrence.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780133158809<br/>Power verbs for career consultants, coaches, and mentors : hundreds of verbs and phrases to get the best out of your employees, teams, and clientsent://SD_ILS/0/SD_ILS:2187312025-11-07T04:34:08Z2025-11-07T04:34:08ZFaulkner, Michael Lawrence. Faulkner-Lunsford, Michelle.<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Jabatan<br/>ISBN 9780133154061<br/>How to speak so people listen : grab their attention and get your message heardent://SD_ILS/0/SD_ILS:2192292025-11-07T04:34:08Z2025-11-07T04:34:08ZClayton, Mike, author.<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Jabatan<br/>ISBN 9780273786375<br/>Work with meent://SD_ILS/0/SD_ILS:2505402025-11-07T04:34:08Z2025-11-07T04:34:08ZAnnis, Barbara Gray, John, 1951-, author<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780349405025<br/>YES! : 50 secrets from the science of persuasionent://SD_ILS/0/SD_ILS:2874482025-11-07T04:34:08Z2025-11-07T04:34:08ZGoldstein, Noah J. author. Martin, Steve J. author. Cialdini, Robert B. author.<br/>2013<br/>Pustaka KL @ Keramat<br/>ISBN 9781781251553<br/>Brilliant workplace skills for students & graduates : how to hit the ground running from your first day on the jobent://SD_ILS/0/SD_ILS:1878442025-11-07T04:34:08Z2025-11-07T04:34:08ZKirton, Bill<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780273757047<br/>Natural bridges : a guide to interpersonal communicationent://SD_ILS/0/SD_ILS:1904452025-11-07T04:34:08Z2025-11-07T04:34:08ZFujishin, Randy.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780205824250<br/>Dealing with people you can't stand : how to bring out the best in people at their worstent://SD_ILS/0/SD_ILS:1990082025-11-07T04:34:08Z2025-11-07T04:34:08ZBrinkman, Rick. Kirschner, Rick.<br/>2012<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Jabatan<br/>ISBN 9781259011535<br/>Crucial conversations : tools for talking when stakes are highent://SD_ILS/0/SD_ILS:1809372025-11-07T04:34:08Z2025-11-07T04:34:08ZGrenny, Joseph. Switzler, Al.<br/>2012<br/>ISBN 9780071771320<br/>Crucial conversations : tools for talking when stakes are highent://SD_ILS/0/SD_ILS:1847622025-11-07T04:34:08Z2025-11-07T04:34:08ZPatterson, Kerry ... (et al.).<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071775304<br/>How to talk so kids will listen & listen so kids will talkent://SD_ILS/0/SD_ILS:1853012025-11-07T04:34:08Z2025-11-07T04:34:08ZAdele, Faber Mazlish, Elaine Coe, Ann Kimberly<br/>2012<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781451663884<br/>Real leaders don't boss : inspire, motivate, and earn respect from employees and watch your organization soarent://SD_ILS/0/SD_ILS:1855442025-11-07T04:34:08Z2025-11-07T04:34:08ZEich, Ritch K.<br/>2012<br/>Perpustakaan Kuala Lumpur Pustaka KL @ Keramat<br/>ISBN 9789833832651<br/>Communicate with confidence! : how to say it right the first time and every timeent://SD_ILS/0/SD_ILS:1859282025-11-07T04:34:08Z2025-11-07T04:34:08ZBooher, Dianna Daniels.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071770132<br/>People skills at workent://SD_ILS/0/SD_ILS:1862312025-11-07T04:34:08Z2025-11-07T04:34:08ZBerman, Evan M. Berman, Dira<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781420093858<br/>Communication in nursingent://SD_ILS/0/SD_ILS:1863852025-11-07T04:34:08Z2025-11-07T04:34:08ZBalzer-Riley, Julia W.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780323083348<br/>Communicating in groups : applications and skillsent://SD_ILS/0/SD_ILS:1753972025-11-07T04:34:08Z2025-11-07T04:34:08ZAdams, Katherine L. Galanes, Gloria J.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780073534275<br/>Communicating with children when a parent is at the end of lifeent://SD_ILS/0/SD_ILS:2044452025-11-07T04:34:08Z2025-11-07T04:34:08ZFearnley, Rachel<br/>2012<br/>Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN 9781849052344<br/>Organizational communication : approaches and processesent://SD_ILS/0/SD_ILS:2299072025-11-07T04:34:08Z2025-11-07T04:34:08ZMiller, Katherine<br/>2012<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781111345419<br/>You can read anyone : never be fooled, lied to, or taken advantage of againent://SD_ILS/0/SD_ILS:2432962025-11-07T04:34:08Z2025-11-07T04:34:08ZLieberman, David J<br/>2012<br/>Perpustakaan Medan Idaman<br/>ISBN 9789671050996<br/>The power of framing : creating the language of leadershipent://SD_ILS/0/SD_ILS:1413372025-11-07T04:34:08Z2025-11-07T04:34:08ZFairhurst, Gail Theus<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780470494523<br/>Conversations for change : 12 ways to say it right when it matters mostent://SD_ILS/0/SD_ILS:1465162025-11-07T04:34:08Z2025-11-07T04:34:08ZHayashi, Shawn Kent.<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780071745284<br/>Body language : 7 easy lessons to master the silent language of successent://SD_ILS/0/SD_ILS:1917182025-11-07T04:34:08Z2025-11-07T04:34:08ZBorg, James.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780273758792<br/>Nice girls just don't get it : 99 ways to win the respect you deserve, the success you've earned, and the life you wantent://SD_ILS/0/SD_ILS:1668692025-11-07T04:34:08Z2025-11-07T04:34:08ZFrankel, Lois P., 1953- Frohlinger, Carol, 1953-<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780307590466<br/>The Rowers' code : a business parable how to pull together as a team-and win!ent://SD_ILS/0/SD_ILS:1677952025-11-07T04:34:08Z2025-11-07T04:34:08ZKrichko, Marilyn Rollinson, Jane<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Gombak Setia<br/>ISBN 9781601631657<br/>Help your partner say 'YES': Seven steps to achieving better cooperation and communicationent://SD_ILS/0/SD_ILS:1693412025-11-07T04:34:08Z2025-11-07T04:34:08ZMarshall, Andrew G.<br/>2011<br/>ISBN 9781408802632<br/>Communicating in groups : applications and skillsent://SD_ILS/0/SD_ILS:1792972025-11-07T04:34:08Z2025-11-07T04:34:08ZAdams, Katherine L. Galanes, Gloria J.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071314428<br/>Perfect phrases for conflict resolution : hundreds of ready-to-use phrases for encouraging a more productive and efficient work environmentent://SD_ILS/0/SD_ILS:1858912025-11-07T04:34:08Z2025-11-07T04:34:08ZPolsky, Lawrence. Gerschel, Antoine.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071756167<br/>Interpersonal relationships : professional communication skills for nursesent://SD_ILS/0/SD_ILS:1863892025-11-07T04:34:08Z2025-11-07T04:34:08ZArnold, Elizabeth C. Boggs, Kathleen Underman<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781437709445<br/>Introducing professional communication skills for undergraduatesent://SD_ILS/0/SD_ILS:1864092025-11-07T04:34:08Z2025-11-07T04:34:08ZSumathi Renganathan<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789834703592<br/>How to argue : powerfully, persuasively, positivelyent://SD_ILS/0/SD_ILS:1725942025-11-07T04:34:08Z2025-11-07T04:34:08ZHerring, Jonathan<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780273734185<br/>How you can talk to anyone in every situationent://SD_ILS/0/SD_ILS:1725662025-11-07T04:34:08Z2025-11-07T04:34:08ZSargent, Emma Fearon, Tim<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Medan Idaman<br/>ISBN 9780273735717<br/>How to click with people : the secret to better relationships in business and in lifeent://SD_ILS/0/SD_ILS:1776122025-11-07T04:34:08Z2025-11-07T04:34:08ZKirschner, Rick.<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781401323202<br/>As we speak : how to make your point and have it stickent://SD_ILS/0/SD_ILS:1776422025-11-07T04:34:08Z2025-11-07T04:34:08ZMeyers, Peter, 1959- Nix, Shann<br/>2011<br/>ISBN 9781439153055<br/>How to win friends and influence people in the digital ageent://SD_ILS/0/SD_ILS:1789162025-11-07T04:34:08Z2025-11-07T04:34:08ZCole, Brent.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781451612578<br/>The elements of power : lessons on leadership and influenceent://SD_ILS/0/SD_ILS:1481612025-11-07T04:34:08Z2025-11-07T04:34:08ZBacon, Terry R.<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780814415115<br/>Harvard business review on communicating effectively.ent://SD_ILS/0/SD_ILS:1481822025-11-07T04:34:08Z2025-11-07T04:34:08Z2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781422162514<br/>Defusing the angry patron : a how-to-do-it manual for librariansent://SD_ILS/0/SD_ILS:2162282025-11-07T04:34:08Z2025-11-07T04:34:08ZRubin, Rhea Joyce, 1950-<br/>2011<br/>ISBN 9781555707316<br/>Make yourself unforgettable : how to become the person everyone remembers and no one can resistent://SD_ILS/0/SD_ILS:2395322025-11-07T04:34:08Z2025-11-07T04:34:08ZCarnegie Training,Dale<br/>2011<br/>Perpustakaan Lembah Pantai<br/>ISBN 9781439188224<br/>How To COMMUNICATE with Anyone : Change the way you interact with people foreverent://SD_ILS/0/SD_ILS:2864522025-11-07T04:34:08Z2025-11-07T04:34:08ZHirst, David, 1936-, author.<br/>2011<br/>Pustaka KL @ Keramat<br/>ISBN 9789833832255<br/>Executive presence : the art of commanding respect like a CEOent://SD_ILS/0/SD_ILS:1204582025-11-07T04:34:08Z2025-11-07T04:34:08ZMonarth, Harrison<br/>2010<br/>ISBN 9780071632874<br/>Dont be that boss : How great communicators gets the most out of their employees and their careersent://SD_ILS/0/SD_ILS:1245602025-11-07T04:34:08Z2025-11-07T04:34:08ZWiskup, Mark<br/>2010<br/>ISBN 9780470485859<br/>Just listen : discover the secret to getting through to absolutely anyoneent://SD_ILS/0/SD_ILS:1306062025-11-07T04:34:08Z2025-11-07T04:34:08ZGoulston, Mark<br/>2010<br/>ISBN 9780814414033<br/>Dont be that boss : how great communicators gets the most out of their employees and their careersent://SD_ILS/0/SD_ILS:1306832025-11-07T04:34:08Z2025-11-07T04:34:08ZWiskup, Mark<br/>2010<br/>ISBN 9780470485859<br/>The big book of people skills games : quick, effectives activities for making great impressions, boosting problem-solving skills and improving customer serviceent://SD_ILS/0/SD_ILS:1327632025-11-07T04:34:08Z2025-11-07T04:34:08ZRickenbacher, Colleen A. Scannell, Edward E.<br/>2010<br/>ISBN 9780071745093<br/>What's stopping me from getting ahead? : what your manager won't tell you about what it really takes to be successfulent://SD_ILS/0/SD_ILS:1327682025-11-07T04:34:08Z2025-11-07T04:34:08ZGoldfarb, Robert W.<br/>2010<br/>ISBN 9780071741262<br/>Don't be that boss : how great communicatiors det the most out of their employees and their careersent://SD_ILS/0/SD_ILS:1330622025-11-07T04:34:08Z2025-11-07T04:34:08ZWiskup, Mark<br/>2010<br/>ISBN 9780470485859<br/>How to sell yourself : winning techniques for selling yourself, your ideas and your messageent://SD_ILS/0/SD_ILS:1356612025-11-07T04:34:08Z2025-11-07T04:34:08ZLustberg, Arch<br/>2010<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Jabatan<br/>ISBN 9788184950359<br/>Comebacks at work : using conversation to master confrontationent://SD_ILS/0/SD_ILS:1371612025-11-07T04:34:08Z2025-11-07T04:34:08ZReardon, Kathleen Kelley Noblet, Christopher T.<br/>2010<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780061771026<br/>I can read you like a bookent://SD_ILS/0/SD_ILS:1374132025-11-07T04:34:08Z2025-11-07T04:34:08ZHartley, Gregory Karinch, Maryann<br/>2010<br/>Perpustakaan Internet Bergerak Perpustakaan Jabatan Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Bandar Tun Razak Perpustakaan Kuala Lumpur, Cawangan Sri Sabah<br/>ISBN 9789833830602<br/>The communication problem solver : simple tools and techniques for busy managersent://SD_ILS/0/SD_ILS:1465132025-11-07T04:34:08Z2025-11-07T04:34:08ZCarroll, Nannette Rundle.<br/>2010<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780814413081<br/>You need this book to get what you wantent://SD_ILS/0/SD_ILS:1916102025-11-07T04:34:08Z2025-11-07T04:34:08ZPalmer, Mark<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781849832779<br/>Build the bridge firstent://SD_ILS/0/SD_ILS:1667502025-11-07T04:34:08Z2025-11-07T04:34:08ZSoon SL<br/>2010<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789671016107<br/>Soft skills: the what, the why, the howent://SD_ILS/0/SD_ILS:1689562025-11-07T04:34:08Z2025-11-07T04:34:08ZNik Safiah Nik Ismail<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789679429312<br/>Is it just me? : or is it nuts out there?ent://SD_ILS/0/SD_ILS:1726962025-11-07T04:34:08Z2025-11-07T04:34:08ZGoldberg, Whoopi, 1955-<br/>The veteran comedian and co-host of "The View" uses her trademark humor to examine the growing disrespect and rudeness in society and discusses how a loss of civility diminishes the quality of life.<br/>2010<br/>ISBN 9781401310653<br/>Interpersonal skills, theory and practice : the librarian's guide to becoming a leaderent://SD_ILS/0/SD_ILS:1769092025-11-07T04:34:08Z2025-11-07T04:34:08ZSheldon, Brooke E.<br/>2010<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781591587446<br/>The relationship code : engage and empower people with purpose and passionent://SD_ILS/0/SD_ILS:2108612025-11-07T04:34:08Z2025-11-07T04:34:08ZMccraw, margaret<br/>2010<br/>Perpustakaan Kuala Lumpur Pustaka KL @ Keramat<br/>ISBN 9789833831678<br/>Just listen : discover the secret to getting through to absolutely anyoneent://SD_ILS/0/SD_ILS:2381092025-11-07T04:34:08Z2025-11-07T04:34:08ZGoulston, Mark<br/>2010<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780814436479<br/>People smart in business : using the DISC behavioral styles model to turn every business encounter into a mutual winent://SD_ILS/0/SD_ILS:2861502025-11-07T04:34:08Z2025-11-07T04:34:08ZAlessandra, Anthony J. O'Connor, Michael J., 1944- Van Dyke, Janice<br/>2010 2006<br/>Pustaka KL @ Keramat<br/>ISBN 9789833831449<br/>Training in interpersonal skills : Tips for managing people at workent://SD_ILS/0/SD_ILS:1000812025-11-07T04:34:08Z2025-11-07T04:34:08ZRobbins, Stephen P. Hunsaker, Phillip L.<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780132354998<br/>Powerful people skillsent://SD_ILS/0/SD_ILS:1204752025-11-07T04:34:08Z2025-11-07T04:34:08ZHansen, Heather.<br/>2009<br/>ISBN 9789812618542<br/>The new world of wireless : how to compete in 4G revolutionent://SD_ILS/0/SD_ILS:1231722025-11-07T04:34:08Z2025-11-07T04:34:08ZSynder, Scott A., 1965-<br/>2009<br/>ISBN 9780137003792<br/>So what : how to communicate what really matters to your audienceent://SD_ILS/0/SD_ILS:1237892025-11-07T04:34:08Z2025-11-07T04:34:08ZMagnacca, Mark, 1969-<br/>2009<br/>ISBN 9780137158263<br/>The 5 essential people skills : How to assert yourself, listen to others, and resolve conflictsent://SD_ILS/0/SD_ILS:1239512025-11-07T04:34:08Z2025-11-07T04:34:08Z2009<br/>ISBN 9781847377647<br/>Training in interpersonal skills : Tips for managing people at workent://SD_ILS/0/SD_ILS:1133612025-11-07T04:34:08Z2025-11-07T04:34:08ZRobbins, Stephen P. Hunsaker, Phillip L.<br/>2009<br/>ISBN 9780132354998<br/>Bridges not walls : a book about interpersonal communicationent://SD_ILS/0/SD_ILS:1148312025-11-07T04:34:08Z2025-11-07T04:34:08Z2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780073384993<br/>How to tell anyone anything : breakthrough techniques for healing handling difficult conversations at workent://SD_ILS/0/SD_ILS:1306002025-11-07T04:34:08Z2025-11-07T04:34:08ZGallagher, Richard s<br/>2009<br/>ISBN 9780814410158<br/>Talking about health : why communication mattersent://SD_ILS/0/SD_ILS:1307972025-11-07T04:34:08Z2025-11-07T04:34:08ZParrott, Roxanne<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781405177566<br/>The single trap : the two-step guide to escaping it and finding lasting loveent://SD_ILS/0/SD_ILS:1311002025-11-07T04:34:08Z2025-11-07T04:34:08ZMarshall, Andrew G<br/>2009<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN 9780747591955<br/>Talking about health : why communication mattersent://SD_ILS/0/SD_ILS:1329882025-11-07T04:34:08Z2025-11-07T04:34:08ZParrott, Roxanne<br/>2009<br/>ISBN 9781405177566<br/>Communication : your key to successent://SD_ILS/0/SD_ILS:1341522025-11-07T04:34:08Z2025-11-07T04:34:08ZTaylor, Shirley Lester, Alison<br/>2009<br/>Perpustakaan Jabatan<br/>ISBN 9789812616753<br/>The single trap : the two-step guide to escaping it and finding lasting loveent://SD_ILS/0/SD_ILS:1347422025-11-07T04:34:08Z2025-11-07T04:34:08ZMarshall, Andrew G<br/>2009<br/>ISBN 9780747591955<br/>Communication : your key to successent://SD_ILS/0/SD_ILS:1353012025-11-07T04:34:08Z2025-11-07T04:34:08ZTaylor, Shirley Lester, Alison<br/>2009<br/>ISBN 9789812616753<br/>12 lies wives tell their husbandsent://SD_ILS/0/SD_ILS:1356582025-11-07T04:34:08Z2025-11-07T04:34:08ZRiter, Tim Riter, Sheila<br/>2009<br/>Perpustakaan Jabatan<br/>ISBN 9788179928646<br/>Communication : your key to successent://SD_ILS/0/SD_ILS:1361122025-11-07T04:34:08Z2025-11-07T04:34:08ZTaylor, Shirley Lester, Alison<br/>2009<br/>ISBN 9789812616753<br/>Change one thing : discover what's holding you back and fix it - with the secrets of a top executive image consultantent://SD_ILS/0/SD_ILS:1859322025-11-07T04:34:08Z2025-11-07T04:34:08ZWildermuth, Anna Gould, Jodie<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071624350<br/>151 quick ideas to improve your people skillsent://SD_ILS/0/SD_ILS:1777422025-11-07T04:34:08Z2025-11-07T04:34:08ZDittmer, Robert E., 1950- McFarland, Stephanie, 1968-<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789833831098<br/>How to make someone fall in love with you in 90 minutes or lessent://SD_ILS/0/SD_ILS:2380652025-11-07T04:34:08Z2025-11-07T04:34:08ZBoothman,Nicholas<br/>2009<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780761151623<br/>Tough conversation with your boss : from promotions to resignations tackle any topic with sensitivity and smartsent://SD_ILS/0/SD_ILS:2788542025-11-07T04:34:08Z2025-11-07T04:34:08ZEisaguirre, Lynne, 1951-<br/>2009<br/>ISBN 9781598698817<br/>People styles at work -- and beyond : making bad relationships good and good relationships betterent://SD_ILS/0/SD_ILS:2790852025-11-07T04:34:08Z2025-11-07T04:34:08ZBolton, Robert Bolton, Dorothy Grover<br/>2009<br/>ISBN 9780814413425<br/>Perfect phrases for dealing with difficult peopleent://SD_ILS/0/SD_ILS:989592025-11-07T04:34:08Z2025-11-07T04:34:08ZBenjamin, Susan F.<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur<br/>ISBN 9780071493048<br/>Managing business & professional communicationent://SD_ILS/0/SD_ILS:1008072025-11-07T04:34:08Z2025-11-07T04:34:08ZDodd, Carley H.<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780205524860<br/>Interpersonal communication : competence and contextsent://SD_ILS/0/SD_ILS:1008242025-11-07T04:34:08Z2025-11-07T04:34:08ZLane, Shelley D.<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780205453597<br/>Communication counts: getting it right in college and lifeent://SD_ILS/0/SD_ILS:1012522025-11-07T04:34:08Z2025-11-07T04:34:08ZWorley, David Worley, Debra Soldner, Laura<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780205564682<br/>Interpersonal messages : communication and relationship skillsent://SD_ILS/0/SD_ILS:1029442025-11-07T04:34:08Z2025-11-07T04:34:08ZDeVito, Joseph A.<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780205491117<br/>Briliant answers to tough interview questions : Smart answers to whatever they can throw at youent://SD_ILS/0/SD_ILS:1041122025-11-07T04:34:08Z2025-11-07T04:34:08ZHodgson, Susan<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur<br/>ISBN 9780273714644<br/>The powers to lead :ent://SD_ILS/0/SD_ILS:1042772025-11-07T04:34:08Z2025-11-07T04:34:08ZNye, Joseph S.<br/>2008<br/>ISBN 97801953335620 (hbk.)<br/>How to wow : Proven strategies for presenting your ideas, persuading your audience, and perfecting your imageent://SD_ILS/0/SD_ILS:1153542025-11-07T04:34:08Z2025-11-07T04:34:08ZJones, Frances Cole.<br/>2008<br/>Perpustakaan Jabatan<br/>ISBN 9780345501783<br/>The art and science of communication : tools for effective communication in the workplaceent://SD_ILS/0/SD_ILS:1159652025-11-07T04:34:08Z2025-11-07T04:34:08ZPerkins, P. S. 1959-<br/>2008<br/>ISBN 9780470247594<br/>The art of influence : persuading others begins with youent://SD_ILS/0/SD_ILS:1181412025-11-07T04:34:08Z2025-11-07T04:34:08ZChris Widener<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780385521031<br/>Speak with Confidenceent://SD_ILS/0/SD_ILS:1063132025-11-07T04:34:08Z2025-11-07T04:34:08ZVasile, Albert J.<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur<br/>ISBN 9780205498864<br/>Perfect selling : Open the door.close the dealent://SD_ILS/0/SD_ILS:1069202025-11-07T04:34:08Z2025-11-07T04:34:08ZRichardson, Linda<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780071549899<br/>Failure to communicate : How conversations go wrong and what you can do to right thement://SD_ILS/0/SD_ILS:1069292025-11-07T04:34:08Z2025-11-07T04:34:08ZWeeks, Holly<br/>2008<br/>ISBN 9781578518999<br/>Perfect phrasesent://SD_ILS/0/SD_ILS:1072732025-11-07T04:34:08Z2025-11-07T04:34:08ZBenjamin, Susan F.<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780071493048<br/>The challenge of communicating : guiding principles and practicesent://SD_ILS/0/SD_ILS:1099082025-11-07T04:34:08Z2025-11-07T04:34:08ZEngleberg, Isa N. Wynn, Dianna R.<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780205554768<br/>Body language : 7 aesy lessons to master the silent languageent://SD_ILS/0/SD_ILS:1133522025-11-07T04:34:08Z2025-11-07T04:34:08ZBorg, James<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780273717348<br/>The secrets success at work : 10steps to accelerating your careerent://SD_ILS/0/SD_ILS:1134332025-11-07T04:34:08Z2025-11-07T04:34:08ZHall, Richard 1944-<br/>2008<br/>ISBN 9780273715122<br/>The language of emotional intelligence : the five essential tools for building powerful and effective relationshipsent://SD_ILS/0/SD_ILS:1149352025-11-07T04:34:08Z2025-11-07T04:34:08ZSegal, Jeanne 1939-<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071544559<br/>Young children's rights : exploring beliefs, principles and practiceent://SD_ILS/0/SD_ILS:1295862025-11-07T04:34:08Z2025-11-07T04:34:08ZAlderson, Priscilla.<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Jabatan<br/>ISBN 9781843105992<br/>Perfect phrases for dealing with difficult situations at work : hundreds of ready-to-use phrases for coming out on top even in the toughest office conditionsent://SD_ILS/0/SD_ILS:1851802025-11-07T04:34:08Z2025-11-07T04:34:08ZBenjamin, Susan, 1957-<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071597326<br/>The six secrets of change : what the best leaders do to help their organizations survive and thriveent://SD_ILS/0/SD_ILS:1856902025-11-07T04:34:08Z2025-11-07T04:34:08ZFullan, Michael<br/>2008<br/>ISBN 9781118152607<br/>Perfect phrases for dealing with difficult situations at work : hundreds of ready-to-use phrases for coming out on top even in the toughest office conditionsent://SD_ILS/0/SD_ILS:2392302025-11-07T04:34:08Z2025-11-07T04:34:08ZBenjamin, Susan, 1957-<br/>2008<br/>Perpustakaan Lembah Pantai<br/>ISBN 9789814646697<br/>Interplayent://SD_ILS/0/SD_ILS:744032025-11-07T04:34:08Z2025-11-07T04:34:08ZAdler , Ronald B. Rosenfeld, Lawrence B. II Proctor, Russell F.<br/>2007<br/>ISBN 9780195309928<br/>Inter-act : interpersonel communication concepts, skills, and contextsent://SD_ILS/0/SD_ILS:745372025-11-07T04:34:08Z2025-11-07T04:34:08ZVerderber, Kathleen S. Verderber, Rudolph F. Fink, Cynthia Berryman.<br/>2007<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780195300642<br/>Inter-act : interpersonel communication concepts, skills, and contextsent://SD_ILS/0/SD_ILS:788462025-11-07T04:34:08Z2025-11-07T04:34:08ZVerderber, Kathleen S. Verderber, Rudolph F. Fink, Cynthia Berryman.<br/>2007<br/>Perpustakaan Jabatan<br/>ISBN 9780195300642<br/>Inter-act : interpersonel communication concepts, skills, and contextsent://SD_ILS/0/SD_ILS:810892025-11-07T04:34:08Z2025-11-07T04:34:08ZVerderber, Kathleen S. Verderber, Rudolph F. Fink, Cynthia Berryman.<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780195300642<br/>The "it" factor : be the one people like, listen to, and rememberent://SD_ILS/0/SD_ILS:922602025-11-07T04:34:08Z2025-11-07T04:34:08ZWiskup, Mark<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780814474372<br/>The first-time manager's guide to team buildingent://SD_ILS/0/SD_ILS:923802025-11-07T04:34:08Z2025-11-07T04:34:08ZTopchik, Gary S.<br/>2007<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur<br/>ISBN 9780814474297<br/>Working with you is killing me : freeing yourself from emotional traps at workent://SD_ILS/0/SD_ILS:948602025-11-07T04:34:08Z2025-11-07T04:34:08ZCrowley, Katherine Elster, Kathi<br/>2007 2006<br/>ISBN 9780446698498<br/>The Emotionally Intelligent Team : Understanding and developing the behaviours of successent://SD_ILS/0/SD_ILS:1005252025-11-07T04:34:08Z2025-11-07T04:34:08ZHughes, Marcia Terrell, James Bradford, 1951-<br/>2007<br/>ISBN 9780787988340<br/>Send : the essential guide to email for office and homeent://SD_ILS/0/SD_ILS:1055712025-11-07T04:34:08Z2025-11-07T04:34:08ZShipley, David, 1963- Schwalbe, Will.<br/>2007<br/>ISBN 9780307263643<br/>Interplayent://SD_ILS/0/SD_ILS:826152025-11-07T04:34:08Z2025-11-07T04:34:08ZAdler , Ronald B. Rosenfeld, Lawrence B. II Proctor, Russell F.<br/>2007<br/>Perpustakaan Jabatan<br/>ISBN 9780195309928<br/>I can read you like a book: how to spot the messages and emotions people are really sending with their body languageent://SD_ILS/0/SD_ILS:881102025-11-07T04:34:08Z2025-11-07T04:34:08ZHartley, Gregory Karinch, Maryann<br/>2007<br/>ISBN 9781564149411<br/>I can read you like a book : how to spot the messages and emotions people are really sending with their body languageent://SD_ILS/0/SD_ILS:881162025-11-07T04:34:08Z2025-11-07T04:34:08ZHartley, Gregory Karinch, Maryann<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Muhibbah<br/>ISBN 9781564149411<br/>I can read you like a book : how to spot the messages and emotions people are really sending with their body languageent://SD_ILS/0/SD_ILS:881222025-11-07T04:34:08Z2025-11-07T04:34:08ZHartley, Gregory Karinch, Maryann<br/>2007<br/>Perpustakaan Jabatan<br/>ISBN 9781564149411<br/>I can read you like a book : how to spot the messages and emotions people are really sending with their body languageent://SD_ILS/0/SD_ILS:881292025-11-07T04:34:08Z2025-11-07T04:34:08ZHartley, Gregory Karinch, Maryann<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781564149411<br/>Inter-act : interpersonel communication concepts, skills, and contextsent://SD_ILS/0/SD_ILS:883452025-11-07T04:34:08Z2025-11-07T04:34:08ZVerderber, Kathleen S. Verderber, Rudolph F. Fink, Cynthia Berryman.<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780195300642<br/>Communication skillsent://SD_ILS/0/SD_ILS:1171772025-11-07T04:34:08Z2025-11-07T04:34:08ZSen, Leena<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9788120333017<br/>Apples are square : Thinking differently about leadership : the 6 critical values that are changing the way we lead and succeedent://SD_ILS/0/SD_ILS:1181792025-11-07T04:34:08Z2025-11-07T04:34:08ZKuczmarski, Susan Smith. Kuczmarski, Thomas D., 1951-<br/>2007<br/>ISBN 9781419593925<br/>Socialisingent://SD_ILS/0/SD_ILS:1208712025-11-07T04:34:08Z2025-11-07T04:34:08ZKing, David Lowe, Susan Pile, Louise<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781900783941<br/>Socialisingent://SD_ILS/0/SD_ILS:1242542025-11-07T04:34:08Z2025-11-07T04:34:08ZKing, David Lowe, Susan Pile, Louise<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781900783941<br/>Socialisingent://SD_ILS/0/SD_ILS:1062872025-11-07T04:34:08Z2025-11-07T04:34:08ZKing, David Lowe, Susan Pile, Louise<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781900783941<br/>Socialisingent://SD_ILS/0/SD_ILS:1071092025-11-07T04:34:08Z2025-11-07T04:34:08ZKing, David Lowe, Susan Pile, Louise<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781900783941<br/>NLP for teachers : How to be a highly effective teacherent://SD_ILS/0/SD_ILS:1077332025-11-07T04:34:08Z2025-11-07T04:34:08ZChurches, Richard Terry, Roger<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781845900632<br/>Apples are square : thinking differently about leadership : the 6 critical values that are changing the way we lead and succeedent://SD_ILS/0/SD_ILS:1104172025-11-07T04:34:08Z2025-11-07T04:34:08ZKuczmarski, Susan Smith. Kuczmarski, Thomas D., 1951-<br/>2007<br/>ISBN 9781419593925<br/>What Not To Say : philosophy for life's tricky momentsent://SD_ILS/0/SD_ILS:1134082025-11-07T04:34:08Z2025-11-07T04:34:08ZVernon, Mark<br/>2007<br/>ISBN 9780753824320<br/>Socialisingent://SD_ILS/0/SD_ILS:1254252025-11-07T04:34:08Z2025-11-07T04:34:08ZKing, David Lowe, Susan Pile, Louise<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9781900783941<br/>Maximize your presentation skills : how to speak, look, and act on your way to the topent://SD_ILS/0/SD_ILS:739952025-11-07T04:34:08Z2025-11-07T04:34:08ZKaye, Ellen A.<br/>2006<br/>ISBN 9789837205628<br/>Communication skills for leaders :ent://SD_ILS/0/SD_ILS:758662025-11-07T04:34:08Z2025-11-07T04:34:08ZDecker , Bert<br/>2006<br/>ISBN 9781418864903<br/>Stop pushing me around! : a workplace guide for the timid, shy, and less assertiveent://SD_ILS/0/SD_ILS:791112025-11-07T04:34:08Z2025-11-07T04:34:08ZBenun, Ilise, 1961-<br/>2006<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781564148827<br/>Body language and the first line managerent://SD_ILS/0/SD_ILS:820082025-11-07T04:34:08Z2025-11-07T04:34:08ZLawton, Eunice The Institute of Leadership and Management.<br/>2006<br/>ISBN 9781843342168<br/>Covert Persuasion Psychological Tactics and Tricks to Win the Gameent://SD_ILS/0/SD_ILS:987592025-11-07T04:34:08Z2025-11-07T04:34:08ZHogan, Kevin. Speakman, James.<br/>2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780470051412<br/>Say it with confidenceent://SD_ILS/0/SD_ILS:1038702025-11-07T04:34:08Z2025-11-07T04:34:08ZSutton, Sarah<br/>2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780563520009<br/>10 clowns don't make a circus-and 249 other critical management success strategiesent://SD_ILS/0/SD_ILS:841502025-11-07T04:34:08Z2025-11-07T04:34:08ZSchragis, Steven<br/>2006<br/>ISBN 9781593375553<br/>10 clowns don't make a circus-and 249 other critical management success strategiesent://SD_ILS/0/SD_ILS:851732025-11-07T04:34:08Z2025-11-07T04:34:08ZSchragis, Steven Frishman, Rick<br/>2006<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781593375553<br/>Pond life : Creating the ripple effect in averything you say and doent://SD_ILS/0/SD_ILS:891042025-11-07T04:34:08Z2025-11-07T04:34:08ZHammond, Jon<br/>2006<br/>ISBN 9781841127200<br/>Pond life : Creating the ripple effect in averything you say and doent://SD_ILS/0/SD_ILS:891162025-11-07T04:34:08Z2025-11-07T04:34:08ZHammond, Jon<br/>2006<br/>ISBN 9781841127200<br/>Pond life : creating the ripple effect in averything you say and doent://SD_ILS/0/SD_ILS:891182025-11-07T04:34:08Z2025-11-07T04:34:08ZHammond, Jon<br/>2006<br/>ISBN 9781841127200<br/>Hardball for women : winning at the game of businessent://SD_ILS/0/SD_ILS:789642025-11-07T04:34:08Z2025-11-07T04:34:08ZHeim, Pat Golant, Susan K.<br/>2005<br/>ISBN 9780452286412<br/>People strategies for trainers : 165 tips and techniques for dealing with difficult classroom situationsent://SD_ILS/0/SD_ILS:809052025-11-07T04:34:08Z2025-11-07T04:34:08ZLucas, Robert W.<br/>2005<br/>ISBN 9780814472613<br/>The art of talking to anyone : essential people skills for success in any situationent://SD_ILS/0/SD_ILS:993612025-11-07T04:34:08Z2025-11-07T04:34:08ZMaggio, Rosalie<br/>2005<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780071452298<br/>Stay close : 40 clever ways to connect with kids when you're apartent://SD_ILS/0/SD_ILS:1002372025-11-07T04:34:08Z2025-11-07T04:34:08ZGemelke, Tenessa<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781574828702<br/>The art of talking to anyone : essential people skills for success in any situationent://SD_ILS/0/SD_ILS:1055732025-11-07T04:34:08Z2025-11-07T04:34:08ZMaggio, Rosalie<br/>2005<br/>ISBN 9780071452298<br/>The art of talking to anyone : Essential people skills for success in any situationent://SD_ILS/0/SD_ILS:1071792025-11-07T04:34:08Z2025-11-07T04:34:08ZMaggio, Rosalie<br/>2005<br/>ISBN 9780071452298<br/>Speak up and get along! : learn the mighty might, thought chop, and more tools to make friends, stop teasing, and feel good about yourselfent://SD_ILS/0/SD_ILS:2129512025-11-07T04:34:08Z2025-11-07T04:34:08ZCooper, Scott<br/>2005<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781575421827<br/>25 ways to win people : the 360' leaderent://SD_ILS/0/SD_ILS:2392852025-11-07T04:34:08Z2025-11-07T04:34:08ZMaxwell, John C.<br/>2005<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780718008604<br/>The art of talking to anyoneent://SD_ILS/0/SD_ILS:703122025-11-07T04:34:08Z2025-11-07T04:34:08ZMaggio, Rosalie<br/>2005<br/>Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN 9780071452298<br/>The loyalty advantage: essential steps to energize your company, your customers, your brand.ent://SD_ILS/0/SD_ILS:703202025-11-07T04:34:08Z2025-11-07T04:34:08ZDurkin, Dianne<br/>2005<br/>Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN 9780814408179<br/>The art of talking to anyoneent://SD_ILS/0/SD_ILS:730102025-11-07T04:34:08Z2025-11-07T04:34:08ZMaggio, Rosalie<br/>2005<br/>ISBN 9780071452298<br/>The loyalty advantage: essential steps to energize your company, your customers, your brand.ent://SD_ILS/0/SD_ILS:730162025-11-07T04:34:08Z2025-11-07T04:34:08ZDurkin, Dianne Michonski<br/>2005<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780814408179<br/>The art of talking to anyoneent://SD_ILS/0/SD_ILS:732072025-11-07T04:34:08Z2025-11-07T04:34:08ZMaggio, Rosalie<br/>2005<br/>Perpustakaan Jabatan<br/>ISBN 9780071452298<br/>The loyalty advantage : essential steps to energize your company, your customers, your brand.ent://SD_ILS/0/SD_ILS:732132025-11-07T04:34:08Z2025-11-07T04:34:08ZDurkin, Dianne Michonski<br/>2005<br/>Perpustakaan Jabatan<br/>ISBN 9780814408179<br/>How to talk so kids will listen & listen so kids will talkent://SD_ILS/0/SD_ILS:1188542025-11-07T04:34:08Z2025-11-07T04:34:08ZFaber, Adele Mazlish, Elaine<br/>2004<br/>ISBN 9780380811960<br/>Dealing with difficult people: 24 lessons for bringing out the best in everyoneent://SD_ILS/0/SD_ILS:800222025-11-07T04:34:08Z2025-11-07T04:34:08ZBrinkman, Rick Kirschner, Rick<br/>2003<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071463331<br/>How to talk to anyone : 92 little tricks for big success in relationshipsent://SD_ILS/0/SD_ILS:1037752025-11-07T04:34:08Z2025-11-07T04:34:08ZLowndes, Leil<br/>2003<br/>ISBN 9780071418584<br/>How to talk to anyone : 92 little tricks for big success in relationshipsent://SD_ILS/0/SD_ILS:1188552025-11-07T04:34:08Z2025-11-07T04:34:08ZLowndes, Leil<br/>2003<br/>ISBN 9780071418584<br/>How to sell yourselfent://SD_ILS/0/SD_ILS:737872025-11-07T04:34:08Z2025-11-07T04:34:08ZLustberg , Arch<br/>2002<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789833246298<br/>Healing conversation : what to say when you don't know what to sayent://SD_ILS/0/SD_ILS:777872025-11-07T04:34:08Z2025-11-07T04:34:08ZGuilmartin, Nance<br/>2002<br/>ISBN 9780787983369<br/>Maximize your presentation skills : how to speak, look, and act on your way to the topent://SD_ILS/0/SD_ILS:938542025-11-07T04:34:08Z2025-11-07T04:34:08ZKaye, Ellen A.<br/>2002<br/>ISBN 9789837205628<br/>Baby signsent://SD_ILS/0/SD_ILS:1050552025-11-07T04:34:08Z2025-11-07T04:34:08ZAcredolo, Linda Goodwyn, Susan Abrams, Doug<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071387767<br/>Successful manager's handbookent://SD_ILS/0/SD_ILS:1319662025-11-07T04:34:08Z2025-11-07T04:34:08Z2002<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9781405341554<br/>Successful manager's handbookent://SD_ILS/0/SD_ILS:1347992025-11-07T04:34:08Z2025-11-07T04:34:08Z2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781405341554<br/>Talking the Winner's Way : 92 little tricks for big success in business and personal relationships (Part 1)ent://SD_ILS/0/SD_ILS:781312025-11-07T04:34:08Z2025-11-07T04:34:08ZLowndes, Leil<br/>1999<br/>ISBN 9780071457057<br/>Talking the Winner's Way : 92 little tricks for big success in business and personal relationshipsent://SD_ILS/0/SD_ILS:781322025-11-07T04:34:08Z2025-11-07T04:34:08ZLowndes, Leil<br/>1999<br/>ISBN 9780071457057<br/>Talking the Winner's Way : 92 little tricks for big success in business and personal relationships (Part 3)ent://SD_ILS/0/SD_ILS:781332025-11-07T04:34:08Z2025-11-07T04:34:08ZLowndes, Leil<br/>1999<br/>ISBN 9780071457057<br/>How to talk so kids will listen & listen so kids will talkent://SD_ILS/0/SD_ILS:1102632025-11-07T04:34:08Z2025-11-07T04:34:08ZFaber, Adele Mazlish, Elaine<br/>1999<br/>ISBN 9780380811960<br/>Difficult conversations : how to discuss what matters mostent://SD_ILS/0/SD_ILS:1811162025-11-07T04:34:08Z2025-11-07T04:34:08ZStone, Douglas, 1958- Patton, Bruce Heen, Sheila<br/>1999<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780670921348<br/>How to talk to anyone : 92 little tricks for big success in relationshipsent://SD_ILS/0/SD_ILS:2081492025-11-07T04:34:08Z2025-11-07T04:34:08ZLowndes, Leil.<br/>1999<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Medan Idaman<br/>ISBN 9780722538074<br/>The leader in you : how to win friends, influence people and succeed in a changing worldent://SD_ILS/0/SD_ILS:1336722025-11-07T04:34:08Z2025-11-07T04:34:08ZLevine, Stuart R Crom, Michael A.<br/>1995<br/>ISBN 9780671519988<br/>Start with hello : how to convert today's stranger into tomorrow's client / Linda Colesent://SD_ILS/0/SD_ILS:2108602025-11-07T04:34:08Z2025-11-07T04:34:08ZColes, linda<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780730304784<br/>