Search Results for Jacka, J. Mike. SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dJacka$00252C$002bJ.$002bMike.$0026ps$003d300? 2026-05-20T23:28:33Z Business process mapping ent://SD_ILS/0/SD_ILS:5181 2026-05-20T23:28:33Z 2026-05-20T23:28:33Z Jacka, J. Mike&#160;Keller, Paulette J.<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780471079774<br/> Business process mapping : improving customer satisfaction ent://SD_ILS/0/SD_ILS:130655 2026-05-20T23:28:33Z 2026-05-20T23:28:33Z Jacka, J. Mike<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780470444580<br/> Business process mapping : improving customer satisfaction ent://SD_ILS/0/SD_ILS:132982 2026-05-20T23:28:33Z 2026-05-20T23:28:33Z Jacka, J. Mike<br/>2009<br/>ISBN&#160;9780470444580<br/> Auditing social media: a governance and risk guide ent://SD_ILS/0/SD_ILS:146458 2026-05-20T23:28:33Z 2026-05-20T23:28:33Z Scott, Peter R&#160;Jacka, J. Mike.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781118061756<br/>