Search Results for Jacka, J. Mike. - Narrowed by: Reengineering (Management) SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dJacka$00252C$002bJ.$002bMike.$0026qf$003dSUBJECT$002509Subject$002509Reengineering$002b$002528Management$002529$002509Reengineering$002b$002528Management$002529$0026ps$003d300? 2026-05-20T10:43:37Z Business process mapping : improving customer satisfaction ent://SD_ILS/0/SD_ILS:130655 2026-05-20T10:43:37Z 2026-05-20T10:43:37Z Jacka, J. Mike<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780470444580<br/> Business process mapping : improving customer satisfaction ent://SD_ILS/0/SD_ILS:132982 2026-05-20T10:43:37Z 2026-05-20T10:43:37Z Jacka, J. Mike<br/>2009<br/>ISBN&#160;9780470444580<br/>