Search Results for Jakeman, Mark - Narrowed by: English SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dJakeman$00252C$002bMark$0026qf$003dLANGUAGE$002509Language$002509ENG$002509English$0026ps$003d300? 2026-10-30T00:16:16Z The customer challenge : the inside story of a remarkable transformation in customer service ent://SD_ILS/0/SD_ILS:183689 2026-10-30T00:16:16Z 2026-10-30T00:16:16Z Johnson, Tom&#160;Jakeman, Mark<br/>1997<br/>ISBN&#160;9780273626336<br/> Introducing mental health nursing : a service user-oriented approach ent://SD_ILS/0/SD_ILS:219607 2026-10-30T00:16:16Z 2026-10-30T00:16:16Z Happell, Brenda Mary, author&#160;Cowin, Leanne, author&#160;Roper, Cath, author&#160;Lakeman, Richard, author&#160;Cox, Leonie, author<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781743312681<br/>