Search Results for Libraries - Narrowed by: Public services (Libraries) SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dLibraries$0026qf$003dSUBJECT$002509Subject$002509Public$002bservices$002b$002528Libraries$002529$002509Public$002bservices$002b$002528Libraries$002529$0026ic$003dtrue$0026ps$003d300$0026isd$003dtrue? 2025-11-26T21:02:52Z Leading libraries : how to create a service culture ent://SD_ILS/0/SD_ILS:232505 2025-11-26T21:02:52Z 2025-11-26T21:02:52Z VanDuinkerken, Wyoma&#160;Customer relations.<br/>2015<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780838913123<br/> Getting Started In Service Design : A How To Do It Manual For Librarians ent://SD_ILS/0/SD_ILS:266674 2025-11-26T21:02:52Z 2025-11-26T21:02:52Z Marquez, Joe J.,&#160;Downey, Annie,<br/>2017<br/>ISBN&#160;9780838915646<br/> New routes to library success : 100+ ideas from outside the stacks ent://SD_ILS/0/SD_ILS:231736 2025-11-26T21:02:52Z 2025-11-26T21:02:52Z Doucett, Elisabeth, author.<br/>2015<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780838913130<br/> Putting the user first : 30 strategies for transforming library services ent://SD_ILS/0/SD_ILS:240568 2025-11-26T21:02:52Z 2025-11-26T21:02:52Z McDonald, Courtney Greene<br/>2014<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN&#160;9780838987322<br/> Personalising library services in higher education : the boutique approach ent://SD_ILS/0/SD_ILS:202323 2025-11-26T21:02:52Z 2025-11-26T21:02:52Z Priestner, Andy&#160;Tilley, Elizabeth<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781409431800<br/> Lean library management : eleven strategies for reducing costs and improving customer services ent://SD_ILS/0/SD_ILS:161611 2025-11-26T21:02:52Z 2025-11-26T21:02:52Z Huber, John J., 1958-<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781555707323<br/> Best practices in access services ent://SD_ILS/0/SD_ILS:114348 2025-11-26T21:02:52Z 2025-11-26T21:02:52Z 2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780789038524<br/> Thinking outside the book : essays for innovative librarians ent://SD_ILS/0/SD_ILS:147592 2025-11-26T21:02:52Z 2025-11-26T21:02:52Z Smallwood, Carol, 1939-&#160;Greiner, Joy M.<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780786435753<br/> Creating the customer-driven library : building on the bookstore model ent://SD_ILS/0/SD_ILS:93032 2025-11-26T21:02:52Z 2025-11-26T21:02:52Z Woodward, Jeannette A.<br/>2005<br/>ISBN&#160;9780838908884<br/>