Search Results for Libraries -- Evaluation - Narrowed by: ReferenceSirsiDynix Enterprisehttp://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dLibraries$002b$002b--$002b$002bEvaluation$0026qf$003dLOCATION$002509Shelf$002bLocation$0025091$00253AREFERENCE$002509Reference$0026ps$003d300?2025-10-03T09:14:30ZAssessing service quality : satisfying the expectations of library customersent://SD_ILS/0/SD_ILS:2312922025-10-03T09:14:30Z2025-10-03T09:14:30ZHernon, Peter Altman, Ellen. Dugan, Robert E., 1952-<br/>2015<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780838913086<br/>Managing with data : using ACRLMetrics and PLAmetricsent://SD_ILS/0/SD_ILS:2325092025-10-03T09:14:30Z2025-10-03T09:14:30ZHernon, Peter Dugan, Robert E., 1952- Matthews, Joseph R.<br/>2015<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780838912430<br/>Getting started with evaluationent://SD_ILS/0/SD_ILS:2325042025-10-03T09:14:30Z2025-10-03T09:14:30ZHernon, Peter Dugan, Robert E., 1952- author. Matthews, Joseph R., author.<br/>2014<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780838911952<br/>Interpersonal skills, theory and practice : the librarian's guide to becoming a leaderent://SD_ILS/0/SD_ILS:1769092025-10-03T09:14:30Z2025-10-03T09:14:30ZSheldon, Brooke E.<br/>2010<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781591587446<br/>The teaching library : approaches to assessing information literacy instructionent://SD_ILS/0/SD_ILS:1215072025-10-03T09:14:30Z2025-10-03T09:14:30Z2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780789031495<br/>