Search Results for Libraries -- Evaluation - Narrowed by: 2015SirsiDynix Enterprisehttp://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dLibraries$002b$002b--$002b$002bEvaluation$0026qf$003dPUBDATE$002509Publication$002bDate$0025092015$0025092015$0026ic$003dtrue$0026ps$003d300?2025-10-03T09:40:03ZAssessing service quality : satisfying the expectations of library customersent://SD_ILS/0/SD_ILS:2312922025-10-03T09:40:03Z2025-10-03T09:40:03ZHernon, Peter Altman, Ellen. Dugan, Robert E., 1952-<br/>2015<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780838913086<br/>Managing with data : using ACRLMetrics and PLAmetricsent://SD_ILS/0/SD_ILS:2325092025-10-03T09:40:03Z2025-10-03T09:40:03ZHernon, Peter Dugan, Robert E., 1952- Matthews, Joseph R.<br/>2015<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780838912430<br/>