Search Results for Library services - Narrowed by: BooksSirsiDynix Enterprisehttp://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dLibrary$002bservices$0026qf$003dFORMAT$002509Format$002509BOOK$002509Books$0026ps$003d300?2025-10-03T20:47:32Z50+ library services : innovation in actionent://SD_ILS/0/SD_ILS:2001152025-10-03T20:47:32Z2025-10-03T20:47:32ZSchull, Diantha Dow<br/>2013<br/>Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN 9780838911198<br/>Information Techcnology in library & Information Servicesent://SD_ILS/0/SD_ILS:1011702025-10-03T20:47:32Z2025-10-03T20:47:32ZMohan, Kumar Galhotra<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur<br/>ISBN 9788170005193<br/>Providing effective library services for research.ent://SD_ILS/0/SD_ILS:961502025-10-03T20:47:32Z2025-10-03T20:47:32ZWebb, Jo Gannon-Leary, Pat Bent, Moira<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Lembah Pantai<br/>ISBN 9781856045896<br/>Managing acquisitions in library and information servicesent://SD_ILS/0/SD_ILS:920752025-10-03T20:47:32Z2025-10-03T20:47:32ZChapman, Liz Chapman, Liz. Buying books for libraries<br/>2004<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781856044967<br/>Managing acquisitions in library and information servicesent://SD_ILS/0/SD_ILS:708452025-10-03T20:47:32Z2025-10-03T20:47:32ZChapman, Liz Chapman, Liz. Buying books for libraries<br/>2004<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781856044967<br/>Managing acquisitions : in library and information servicesent://SD_ILS/0/SD_ILS:20222025-10-03T20:47:32Z2025-10-03T20:47:32ZChapman, Liz<br/>2001<br/>ISBN 9781856043861<br/>Library Services in Kuala Lumpur Memorial Libraryent://SD_ILS/0/SD_ILS:2735652025-10-03T20:47:32Z2025-10-03T20:47:32ZRahiema Bte Abdullah<br/>Perpustakaan Kuala Lumpur<br/>The network reshapes the library : Lorcan Dempsey on Libraries, Services, and Networksent://SD_ILS/0/SD_ILS:2379052025-10-03T20:47:32Z2025-10-03T20:47:32ZDempsey, Lorcan Varnum, Kenneth J., 1967- editor<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Lembah Pantai<br/>ISBN 9781783300419<br/>Putting the user first : 30 strategies for transforming library servicesent://SD_ILS/0/SD_ILS:2405682025-10-03T20:47:32Z2025-10-03T20:47:32ZMcDonald, Courtney Greene<br/>2014<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780838987322<br/>The whole library handbook 5 : current data, professional advice, and curiosa about libraries and library servicesent://SD_ILS/0/SD_ILS:2211502025-10-03T20:47:32Z2025-10-03T20:47:32ZEberhart, George M.<br/>2013<br/>Perpustakaan Lembah Pantai<br/>ISBN 9780838910900<br/>Library services for youth with autism spectrum disordersent://SD_ILS/0/SD_ILS:2211552025-10-03T20:47:32Z2025-10-03T20:47:32ZFarmer, Lesley S.J<br/>2013<br/>Perpustakaan Lembah Pantai<br/>ISBN 9780838911815<br/>Library technology and user services : planning, integration, and usability engineeringent://SD_ILS/0/SD_ILS:1916312025-10-03T20:47:32Z2025-10-03T20:47:32ZChow, Anthony Shong-yu Bucknall, Timothy<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781843346388<br/>Personalising library services in higher education : the boutique approachent://SD_ILS/0/SD_ILS:2023232025-10-03T20:47:32Z2025-10-03T20:47:32ZPriestner, Andy Tilley, Elizabeth<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781409431800<br/>Using mobile technology to deliver library services : a handbookent://SD_ILS/0/SD_ILS:2095182025-10-03T20:47:32Z2025-10-03T20:47:32ZWalsh, Andrew (Andrew P.)<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781856048095<br/>Lean library management : eleven strategies for reducing costs and improving customer servicesent://SD_ILS/0/SD_ILS:1616112025-10-03T20:47:32Z2025-10-03T20:47:32ZHuber, John J., 1958-<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781555707323<br/>Library technology reports;libraries and mobile services : expert guides to library systems and services vol. 47/no.2ent://SD_ILS/0/SD_ILS:1668532025-10-03T20:47:32Z2025-10-03T20:47:32ZHanson, Cody W. America Library Association<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780838958308<br/>Create, relate & pop @ the library : services & programs for teens & tweensent://SD_ILS/0/SD_ILS:1837082025-10-03T20:47:32Z2025-10-03T20:47:32ZHelmrich, Erin, 1972- Schneider, Elizabeth, 1980-<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781555707224<br/>Library technology: Expert guides to library systems and services: analyzing the next generation catalogent://SD_ILS/0/SD_ILS:1766642025-10-03T20:47:32Z2025-10-03T20:47:32ZNagy, Andrew American Library Association<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780838958353<br/>Envisioning future academic library services: initiatives, ideas and challengesent://SD_ILS/0/SD_ILS:1618772025-10-03T20:47:32Z2025-10-03T20:47:32ZMcKnight, Sue<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781856046916<br/>Public library services for the poor : doing all we canent://SD_ILS/0/SD_ILS:1766842025-10-03T20:47:32Z2025-10-03T20:47:32ZHolt, Leslie Edmonds. Holt, Glen E.<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780838910504<br/>The whole library handbook : current data, professional advice and curiosa about libraries and library servicesent://SD_ILS/0/SD_ILS:1168692025-10-03T20:47:32Z2025-10-03T20:47:32ZAmerican Library Association Eberhart, George M.<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9788184082333<br/>Virtual reference best practices : Tailoring services to your libraryent://SD_ILS/0/SD_ILS:1183662025-10-03T20:47:32Z2025-10-03T20:47:32ZKern, M. Kathleen<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780838909751<br/>Federated search : solutions or setback for online library servicesent://SD_ILS/0/SD_ILS:1162722025-10-03T20:47:32Z2025-10-03T20:47:32ZCox, Christopher<br/>2007<br/>ISBN 9780789036605<br/>Improving the quality library services for students with disabilitiesent://SD_ILS/0/SD_ILS:777992025-10-03T20:47:32Z2025-10-03T20:47:32ZHernon, Peter Calvert, Philip.<br/>2006<br/>ISBN 9781591583004<br/>The culture of evaluation in library and information servicesent://SD_ILS/0/SD_ILS:819872025-10-03T20:47:32Z2025-10-03T20:47:32ZCrawford, John Leahy, Jim. Holden, Jan. Grahan, Sophie.<br/>2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781843341024<br/>Outstanding library services to children : Putting the core competencies to workent://SD_ILS/0/SD_ILS:1008612025-10-03T20:47:32Z2025-10-03T20:47:32ZCerny, Rosanne Markey, Penny Williams, Amanda, 1953-<br/>2006<br/>ISBN 9780838909225<br/>Library services to the incarcerated : applying the public library model in correctional facility librariesent://SD_ILS/0/SD_ILS:896262025-10-03T20:47:32Z2025-10-03T20:47:32ZClark, Sheila MacCreaigh, Erica<br/>2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781591582908<br/>Extreme teens : library services to nontraditional young adultsent://SD_ILS/0/SD_ILS:776632025-10-03T20:47:32Z2025-10-03T20:47:32ZAnderson, Sheila B<br/>2005<br/>ISBN 9781591581703<br/>Extreme teens : library services to nontraditional young adultsent://SD_ILS/0/SD_ILS:789112025-10-03T20:47:32Z2025-10-03T20:47:32ZAnderson, Sheila B<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781591581703<br/>Innovative redesign and reorganization of library technical services : paths for the future and case studies.`ent://SD_ILS/0/SD_ILS:788422025-10-03T20:47:32Z2025-10-03T20:47:32ZEden, Bradford Lee.<br/>2004<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781591580928<br/>Planning and evaluating library networked services and resourcesent://SD_ILS/0/SD_ILS:788442025-10-03T20:47:32Z2025-10-03T20:47:32ZBertot, John Carlo. Davis, Devise M.<br/>2004<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781563089640<br/>Innovative redesign and reorganization of library technical services : paths for the future and case studies.`ent://SD_ILS/0/SD_ILS:788972025-10-03T20:47:32Z2025-10-03T20:47:32ZEden, Bradford Lee.<br/>2004<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781591580928<br/>Planning and evaluating library networked services and resourcesent://SD_ILS/0/SD_ILS:789042025-10-03T20:47:32Z2025-10-03T20:47:32ZBertot, John Carlo. Davis, Devise M.<br/>2004<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781563089640<br/>Community information services for the Federal Territory and the role of the National Library of Malaysiaent://SD_ILS/0/SD_ILS:2472025-10-03T20:47:32Z2025-10-03T20:47:32ZZawiyah Baba<br/>1982<br/>Perpustakaan Kuala Lumpur<br/>Improving the quality library services for students with disabilitiesent://SD_ILS/0/SD_ILS:778002025-10-03T20:47:32Z2025-10-03T20:47:32ZHernon, Peter<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781591583004<br/>Library services for off-campus and distance educationent://SD_ILS/0/SD_ILS:2053092025-10-03T20:47:32Z2025-10-03T20:47:32ZSlade, Alexander L.<br/>ISBN 9781563084652<br/>More innovative redesign and reorganization of library technical servicesent://SD_ILS/0/SD_ILS:1161692025-10-03T20:47:32Z2025-10-03T20:47:32Z2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781591587781<br/>Libraries without walls 7 : exploring 'anytime', 'anywhere' delivery of library servicesent://SD_ILS/0/SD_ILS:1151012025-10-03T20:47:32Z2025-10-03T20:47:32Z2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781856046237<br/>Libraries without walls 4 : The delivery of library services to distant usersent://SD_ILS/0/SD_ILS:176932025-10-03T20:47:32Z2025-10-03T20:47:32ZIt's about the library without wall means virtual learning become important in order to meet the needs of many different<br/>2002<br/>Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781856044363<br/>Libraries without walls 4 : The delivery of library services to distant usersent://SD_ILS/0/SD_ILS:2698482025-10-03T20:47:32Z2025-10-03T20:47:32ZIt's about the library without wall means virtual learning become important in order to meet the needs of many different<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781856044363<br/>Multicultural programs for tweens and teensent://SD_ILS/0/SD_ILS:1370062025-10-03T20:47:32Z2025-10-03T20:47:32ZAlexander, Linda B. Kwon, Nahyun Young Adult Library Services Association<br/>2010<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780838935828<br/>Jurnal PPMent://SD_ILS/0/SD_ILS:1785882025-10-03T20:47:32Z2025-10-03T20:47:32ZPersatuan Pustakawan Malaysia<br/>2023 2022 2021 2020 2019<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9771823630002<br/>Front-line heroesent://SD_ILS/0/SD_ILS:3045842025-10-03T20:47:32Z2025-10-03T20:47:32ZHudd,Emily<br/>2021<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781532194054<br/>Library Leadership Your Wayent://SD_ILS/0/SD_ILS:2749132025-10-03T20:47:32Z2025-10-03T20:47:32ZMartin,Jason<br/>2019<br/>Perpustakaan Kuala Lumpur Pustaka KL @ PPR Pinggiran Bukit Jalil<br/>ISBN 9780838919057<br/>Helping Patrons Find Their Roots : A Genealogy Handbook For Librariansent://SD_ILS/0/SD_ILS:2666762025-10-03T20:47:32Z2025-10-03T20:47:32ZSchultz, Janice Lindgren,<br/>2018<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780838916445<br/>Taman perbukuan : panduan membina perpustakaanent://SD_ILS/0/SD_ILS:2524042025-10-03T20:47:32Z2025-10-03T20:47:32ZNorhayati razali<br/>2017<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789671481110<br/>Library conversations : reclaiming interpersonal communication theory for understanding professional encountersent://SD_ILS/0/SD_ILS:2539392025-10-03T20:47:32Z2025-10-03T20:47:32ZRadford,Marie L ; Radford, Gary P Radford, Gary P., 1961- author.<br/>2017<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780838914847<br/>Getting Started In Service Design : A How To Do It Manual For Librariansent://SD_ILS/0/SD_ILS:2666742025-10-03T20:47:32Z2025-10-03T20:47:32ZMarquez, Joe J., Downey, Annie,<br/>2017<br/>ISBN 9780838915646<br/>Library evaluationent://SD_ILS/0/SD_ILS:2406162025-10-03T20:47:32Z2025-10-03T20:47:32ZKumar, Sonu<br/>2016<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789351119470<br/>Assessing service quality : satisfying the expectations of library customersent://SD_ILS/0/SD_ILS:2312922025-10-03T20:47:32Z2025-10-03T20:47:32ZHernon, Peter Altman, Ellen. Dugan, Robert E., 1952-<br/>2015<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780838913086<br/>New routes to library success : 100+ ideas from outside the stacksent://SD_ILS/0/SD_ILS:2317362025-10-03T20:47:32Z2025-10-03T20:47:32ZDoucett, Elisabeth, author.<br/>2015<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780838913130<br/>Leading libraries : how to create a service cultureent://SD_ILS/0/SD_ILS:2325052025-10-03T20:47:32Z2025-10-03T20:47:32ZVanDuinkerken, Wyoma Customer relations.<br/>2015<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780838913123<br/>Social media for creative librariesent://SD_ILS/0/SD_ILS:2379092025-10-03T20:47:32Z2025-10-03T20:47:32ZBradley, Phil<br/>2015<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Lembah Pantai<br/>ISBN 9781856047135<br/>Web metrics for library and information professionalsent://SD_ILS/0/SD_ILS:2188132025-10-03T20:47:32Z2025-10-03T20:47:32ZStuart, David (David Patrick), author<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN 9781856048743<br/>Library administration and staff trainingent://SD_ILS/0/SD_ILS:2287822025-10-03T20:47:32Z2025-10-03T20:47:32ZKumar, Deepak<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789350564240<br/>Getting started with evaluationent://SD_ILS/0/SD_ILS:2325042025-10-03T20:47:32Z2025-10-03T20:47:32ZHernon, Peter Dugan, Robert E., 1952- author. Matthews, Joseph R., author.<br/>2014<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780838911952<br/>Useful, usable, desirable : applying user experience design to your libraryent://SD_ILS/0/SD_ILS:2325142025-10-03T20:47:32Z2025-10-03T20:47:32ZSchmidt, Aaron Etches, Amanda, 1975-<br/>2014<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780838912263<br/>The Top Technologies Every Librarian Needs To Knowent://SD_ILS/0/SD_ILS:2379062025-10-03T20:47:32Z2025-10-03T20:47:32ZVarnum, Kenneth J<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Lembah Pantai<br/>ISBN 9781783300334<br/>Web service APIs and librariesent://SD_ILS/0/SD_ILS:2061142025-10-03T20:47:32Z2025-10-03T20:47:32ZMichel, Jason Paul.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780838911822<br/>The no-nonsense guide to training in libraries.ent://SD_ILS/0/SD_ILS:2246152025-10-03T20:47:32Z2025-10-03T20:47:32ZAllan, Barbara<br/>2013<br/>Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN 9781856048286<br/>Management basics for information professionalsent://SD_ILS/0/SD_ILS:2253832025-10-03T20:47:32Z2025-10-03T20:47:32ZEvans, G. Edward 1937- Alire, Camila A.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781856049542<br/>Small public library managementent://SD_ILS/0/SD_ILS:1838482025-10-03T20:47:32Z2025-10-03T20:47:32ZPearlmutter, Jane Nelson, Paul, 1949-<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780838910856<br/>The cybrarian's web : an A-Z guide to 101 free Web 2.0 tools and other resourcesent://SD_ILS/0/SD_ILS:1861092025-10-03T20:47:32Z2025-10-03T20:47:32ZPeltier-Davis, Cheryl Ann.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781573874274<br/>Joint libraries : models that workent://SD_ILS/0/SD_ILS:1874542025-10-03T20:47:32Z2025-10-03T20:47:32ZGunnels, Claire B. Green, Susan E. Butler, Patricia M.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780838911389<br/>Being an information innovatorent://SD_ILS/0/SD_ILS:1618882025-10-03T20:47:32Z2025-10-03T20:47:32ZRowley, Jennifer<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781856046718<br/>Introduction to technical servicesent://SD_ILS/0/SD_ILS:1624292025-10-03T20:47:32Z2025-10-03T20:47:32ZEvans, G. Edward, 1937- Intner, Sheila S. Weihs, Jean Riddle.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781591588887<br/>The librarian as information consultant : transforming reference for the Information Ageent://SD_ILS/0/SD_ILS:1668522025-10-03T20:47:32Z2025-10-03T20:47:32ZMurphy, Sarah Anne<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780838910863<br/>Small business and the public library : strategies for a successful partnershipent://SD_ILS/0/SD_ILS:1675292025-10-03T20:47:32Z2025-10-03T20:47:32ZWeiss, Luise, 1937- Serlis-McPhillips, Sophia Malafi, Elizabeth<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780838909935<br/>ALA guide to medical & health sciences reference.ent://SD_ILS/0/SD_ILS:1837062025-10-03T20:47:32Z2025-10-03T20:47:32ZAmerican Library Association.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780838910238<br/>Staff development on a shoestring : a how-to-do-it manual for librariansent://SD_ILS/0/SD_ILS:1838492025-10-03T20:47:32Z2025-10-03T20:47:32ZTrotta, Marcia<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781555707309<br/>Workplace learning & leadership : a handbook for library and nonprofit trainersent://SD_ILS/0/SD_ILS:1765042025-10-03T20:47:32Z2025-10-03T20:47:32ZReed, Lori, 1972- Signorelli, Paul<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780838910825<br/>Library technology reports: expert guides to library systems and serviecs : the transforming public library technology infrastructureent://SD_ILS/0/SD_ILS:1766872025-10-03T20:47:32Z2025-10-03T20:47:32ZALA Office for Research and Statistics American Library Association<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780838958346<br/>The frugal librarian : thriving in tough economic timesent://SD_ILS/0/SD_ILS:1473992025-10-03T20:47:32Z2025-10-03T20:47:32ZSmallwood, Carol, 1939-<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780838910757<br/>Assistive technologies in the libraryent://SD_ILS/0/SD_ILS:1475522025-10-03T20:47:32Z2025-10-03T20:47:32ZMates, Barbara T. Reed, William R.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780838910702<br/>Web scale discovery servicesent://SD_ILS/0/SD_ILS:1475972025-10-03T20:47:32Z2025-10-03T20:47:32ZVaughan, Jason.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780838958292<br/>Defusing the angry patron : a how-to-do-it manual for librariansent://SD_ILS/0/SD_ILS:2162282025-10-03T20:47:32Z2025-10-03T20:47:32ZRubin, Rhea Joyce, 1950-<br/>2011<br/>ISBN 9781555707316<br/>Children's services : partnership for successent://SD_ILS/0/SD_ILS:1371332025-10-03T20:47:32Z2025-10-03T20:47:32ZDiamant-Cohan, Betsy<br/>2010<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780838910443<br/>Public libraries going greenent://SD_ILS/0/SD_ILS:1372132025-10-03T20:47:32Z2025-10-03T20:47:32ZMiller, Kathryn, 1971-<br/>Going Green is now a national issue, and patrons expect their library to respond in the same way many corporations have. Libraries are going green with logos on their websites, programs for the public, and a host of other initiatives. This is the first book to focus strictly on the library's role in going green, helping you with collection development, disposal, and recycling issues; green equipment, technology, and facilities; programming ideas with supporting tables and figures; and ways to get the community involved in the process.--From publisher description.<br/>2010<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780838910184<br/>Reference renaissance : current and future trendsent://SD_ILS/0/SD_ILS:1616172025-10-03T20:47:32Z2025-10-03T20:47:32ZRadford, Marie L. Lankes, R. David<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781555706807<br/>Technology training in librariesent://SD_ILS/0/SD_ILS:1616302025-10-03T20:47:32Z2025-10-03T20:47:32ZHoughton-Jan, Sarah<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781555707064<br/>The new information professional : your guide to careers in the digital ageent://SD_ILS/0/SD_ILS:1655342025-10-03T20:47:32Z2025-10-03T20:47:32ZLawson, Judy Kroll Joanna Kelly Kowatch<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781555706982<br/>Assessing service quality : satisfying the expectations of library customersent://SD_ILS/0/SD_ILS:1873042025-10-03T20:47:32Z2025-10-03T20:47:32ZHernon, Peter. Altman, Ellen<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780838910214<br/>Integrated advisory service : breaking through the book boundary to better serve library usersent://SD_ILS/0/SD_ILS:1476222025-10-03T20:47:32Z2025-10-03T20:47:32ZMoyer, Jessica E.<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781591587187<br/>Managing facilities for results optimizing space for servicesent://SD_ILS/0/SD_ILS:1152222025-10-03T20:47:32Z2025-10-03T20:47:32ZBryan, Cheryl<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9788184082777<br/>The ultimate digital library : where the new information players meetent://SD_ILS/0/SD_ILS:1152822025-10-03T20:47:32Z2025-10-03T20:47:32ZPace, Andrew K.<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9788184082357<br/>Google scholar and more : new google applications and tools for libraries and library usersent://SD_ILS/0/SD_ILS:1162732025-10-03T20:47:32Z2025-10-03T20:47:32ZMiller, William Pellen, Rita<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780789036148<br/>Delivering satisfaction and service quality : a customer-based approach for librariesent://SD_ILS/0/SD_ILS:1168712025-10-03T20:47:32Z2025-10-03T20:47:32ZHernon, Peter Whitman, John R.<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9788184082425<br/>Transforming library service through information commons : case studies for the Digital Ageent://SD_ILS/0/SD_ILS:1168722025-10-03T20:47:32Z2025-10-03T20:47:32ZBailey, Donald Russell. Tierney, Barbara Gunter American Library Association (USA)<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9788184082395<br/>The quality library : a guide to staff-driven improvement, better efficiency and happier customersent://SD_ILS/0/SD_ILS:1168732025-10-03T20:47:32Z2025-10-03T20:47:32ZLaughlin, Sara Wilson , Ray W.<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9788184082463<br/>Public libraries and internet service roles : Measuring and maximizing internet servicesent://SD_ILS/0/SD_ILS:1183632025-10-03T20:47:32Z2025-10-03T20:47:32ZMcClure, Charles R. Jaeger, Paul T. 1974-<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780838935767<br/>Assessing information : Needs in the age of the digital consumerent://SD_ILS/0/SD_ILS:1243302025-10-03T20:47:32Z2025-10-03T20:47:32ZNicholas, David Herman, Eti<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781857434873<br/>Googlization of librariesent://SD_ILS/0/SD_ILS:1143852025-10-03T20:47:32Z2025-10-03T20:47:32Z2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780415483810<br/>The quality library : A guide to staff-driven improvement, better efficiency, and happier customersent://SD_ILS/0/SD_ILS:1004232025-10-03T20:47:32Z2025-10-03T20:47:32ZLaughlin, Sara 1949- Wilson, Ray W.<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur<br/>ISBN 9780838909522<br/>Transforming library service through information commons : Case studies for the digital ageent://SD_ILS/0/SD_ILS:1004242025-10-03T20:47:32Z2025-10-03T20:47:32ZBailey, D. Russell Tierney, Barbara Gunter<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780838909584<br/>The librarian's in ternet survival guide : strategies for the high-tech reference deskent://SD_ILS/0/SD_ILS:1152352025-10-03T20:47:32Z2025-10-03T20:47:32ZMcDermott, Irene E.<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9788170005391<br/>The desk and beyond : Next generation reference servicesent://SD_ILS/0/SD_ILS:1153432025-10-03T20:47:32Z2025-10-03T20:47:32ZSteiner, Sarah Madden, M. Leslie<br/>2008<br/>Perpustakaan Jabatan<br/>ISBN 9780838909645<br/>An introduction to instructional services in academic librariesent://SD_ILS/0/SD_ILS:1143442025-10-03T20:47:32Z2025-10-03T20:47:32Z2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780789037077<br/>Thinking outside the book : essays for innovative librariansent://SD_ILS/0/SD_ILS:1475922025-10-03T20:47:32Z2025-10-03T20:47:32ZSmallwood, Carol, 1939- Greiner, Joy M.<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780786435753<br/>How to use Web 2.0 in your libraryent://SD_ILS/0/SD_ILS:920702025-10-03T20:47:32Z2025-10-03T20:47:32ZBradley, Phil<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781856046077<br/>Managing facilities for results : Optimizing space for servicesent://SD_ILS/0/SD_ILS:1004132025-10-03T20:47:32Z2025-10-03T20:47:32ZBryan, Cheryl<br/>2007<br/>ISBN 9780838909348<br/>Managing facilities for results : Optimizing space for servicesent://SD_ILS/0/SD_ILS:1200032025-10-03T20:47:32Z2025-10-03T20:47:32ZBryan, Cheryl<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780838909348<br/>Management basics for information professionalsent://SD_ILS/0/SD_ILS:1105782025-10-03T20:47:32Z2025-10-03T20:47:32ZEvans, G. Edward 1937- Ward, Patricia Layzell<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781555705862<br/>Management basics for information professionalsent://SD_ILS/0/SD_ILS:1126182025-10-03T20:47:32Z2025-10-03T20:47:32ZEvans, G. Edward 1937- Ward, Patricia Layzell<br/>2007<br/>ISBN 9781555705862<br/>Metadata and its impact on librariesent://SD_ILS/0/SD_ILS:789022025-10-03T20:47:32Z2025-10-03T20:47:32ZIntner, Sheila S. Lazinger, Susan S. (Susan Smernoff) Weihs, Jean Riddle<br/>2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780313324765<br/>Our fire survives the storm : a Cherokee literary historyent://SD_ILS/0/SD_ILS:808602025-10-03T20:47:32Z2025-10-03T20:47:32ZJustice, Daniel Heath<br/>2006<br/>ISBN 9780816646388<br/>Measuring library performance : principles and techniquesent://SD_ILS/0/SD_ILS:901892025-10-03T20:47:32Z2025-10-03T20:47:32ZBrophy, Peter<br/>2006<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781856045933<br/>Outstanding library service to children : putting the core competencies to workent://SD_ILS/0/SD_ILS:1004182025-10-03T20:47:32Z2025-10-03T20:47:32ZCerny, Rosanne. Markey, Penny. Williams, Amanda, 1953-<br/>2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780838909225<br/>Dynamic youth services through outcome basedent://SD_ILS/0/SD_ILS:1007022025-10-03T20:47:32Z2025-10-03T20:47:32ZDresang/Gross/Holt Holt, Leslie Edmonds Gross, Melissa<br/>2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780838909188<br/>Demonstrating results : Using outcome measurement in your libraryent://SD_ILS/0/SD_ILS:1153412025-10-03T20:47:32Z2025-10-03T20:47:32ZRubin, Rhea Joyce.<br/>2006<br/>Perpustakaan Jabatan<br/>ISBN 9780838935606<br/>Children, medicine and the lawent://SD_ILS/0/SD_ILS:750072025-10-03T20:47:32Z2025-10-03T20:47:32ZFreeman, Michael D. A.<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781840147544<br/>Developing library and information center collectionsent://SD_ILS/0/SD_ILS:794502025-10-03T20:47:32Z2025-10-03T20:47:32ZEvans, G. Adward, 1937- Saponaro, Margaret Zarnosky<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781591582182<br/>Developing library and information center collectionsent://SD_ILS/0/SD_ILS:800742025-10-03T20:47:32Z2025-10-03T20:47:32ZEvans, G. Adward, 1937- Saponaro, Margaret Zarnosky<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781591582182<br/>Creating the customer-driven library : building on the bookstore modelent://SD_ILS/0/SD_ILS:930322025-10-03T20:47:32Z2025-10-03T20:47:32ZWoodward, Jeannette A.<br/>2005<br/>ISBN 9780838908884<br/>Examplary public libraries : lessons in leadership, management, and serviceent://SD_ILS/0/SD_ILS:788912025-10-03T20:47:32Z2025-10-03T20:47:32ZGreiner, Joy M.<br/>2004<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780313310690<br/>The web library : building a world class personal library with free web resourcesent://SD_ILS/0/SD_ILS:1105812025-10-03T20:47:32Z2025-10-03T20:47:32ZTomaiuolo, Nicholas G.<br/>2004<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780910965675<br/>The web library : building a world class personal library with free web resourcesent://SD_ILS/0/SD_ILS:1126212025-10-03T20:47:32Z2025-10-03T20:47:32ZTomaiuolo, Nicholas G.<br/>2004<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780910965675<br/>The ultimate digital library : Where the new information players meetent://SD_ILS/0/SD_ILS:1200252025-10-03T20:47:32Z2025-10-03T20:47:32ZPace, Andrew K.<br/>2003<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780838908440<br/>Teen library events : a month-by-month guideent://SD_ILS/0/SD_ILS:140282025-10-03T20:47:32Z2025-10-03T20:47:32ZEdwards, Kirsten<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780313314827<br/>Managing Your school library and information serviceent://SD_ILS/0/SD_ILS:150592025-10-03T20:47:32Z2025-10-03T20:47:32ZTilke, Anthony<br/>2002<br/>ISBN 9781856044370<br/>Public Internet Access in libraries and information servicesent://SD_ILS/0/SD_ILS:150602025-10-03T20:47:32Z2025-10-03T20:47:32ZSturges, Paul<br/>This book is a much-needed guide for information profesionals requiring a fuller understanding of these areas of law and ethics, and proveides essential guidance on access policy and management.<br/>2002<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781856044257<br/>Attracting, educating, and serving remote users through the webent://SD_ILS/0/SD_ILS:162072025-10-03T20:47:32Z2025-10-03T20:47:32Z2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781856044615<br/>Information services in an electronic environmentent://SD_ILS/0/SD_ILS:68772025-10-03T20:47:32Z2025-10-03T20:47:32ZGorman, G. E.<br/>2001<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781856044035<br/>The Library Internet Trainer's Toolkitent://SD_ILS/0/SD_ILS:150452025-10-03T20:47:32Z2025-10-03T20:47:32ZStephens, Michael t<br/>2001<br/>Perpustakaan Kuala Lumpur Perpustakaan Lembah Pantai<br/>ISBN 9781856044332<br/>Careers in baking and financeent://SD_ILS/0/SD_ILS:220472025-10-03T20:47:32Z2025-10-03T20:47:32ZHaddock, Patricia<br/>2001<br/>Handbook of library administrationsent://SD_ILS/0/SD_ILS:262812025-10-03T20:47:32Z2025-10-03T20:47:32ZJ.K.Khanna<br/>2001<br/>ISBN 9788124202531<br/>Careers with Internet service providersent://SD_ILS/0/SD_ILS:268762025-10-03T20:47:32Z2025-10-03T20:47:32ZMiller, Deborah J.<br/>2001<br/>ISBN 9780823934256<br/>Teaching the new library to today's users : reaching international, minority, senior citizens, gay/lesbian, first- generation college, at-risk, graduate and returning students and distance learnersent://SD_ILS/0/SD_ILS:1105802025-10-03T20:47:32Z2025-10-03T20:47:32Z2000<br/>ISBN 9781555703790<br/>Teaching the new library to today's users : reaching international, minority, senior citizens, gay/lesbian, first- generation college, at-risk, graduate and returning students and distance learnersent://SD_ILS/0/SD_ILS:1126202025-10-03T20:47:32Z2025-10-03T20:47:32Z2000<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9781555703790<br/>Effective library and information centre managementent://SD_ILS/0/SD_ILS:8092025-10-03T20:47:32Z2025-10-03T20:47:32ZBryson , Jo<br/>1999<br/>ISBN 9780566076916<br/>Delivering customers service : how to win a competitive edge through managing customer relationships successfullyent://SD_ILS/0/SD_ILS:306972025-10-03T20:47:32Z2025-10-03T20:47:32ZPayne, Shelia<br/>1999<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN 9780717297405<br/>The new professional's handbook : your guide to information services managementent://SD_ILS/0/SD_ILS:150672025-10-03T20:47:32Z2025-10-03T20:47:32ZCorrall, Sheila Brewerton, Antony<br/>It is designed to help new profesionals make sense of the contemporary information world and devise effective strategies for developing their skills and services. It brings together a host of useful sources covering the professional and managerial aspects of info. work, introdueing key concepts and techniques in a conherent framework and using practical examples to illustrate curent organizational and service trends.<br/>1999<br/>ISBN 9781856043113<br/>Libraries in national development papers presented at (and proceedings of) the Tenth Congress of Southeast Asian Librarians, Kuala Lumpur, 21-25 May 1996. Conference Congress of Southeast Asian Librarians (10th : 1996 : Kuala Lumpur, Malaysia)ent://SD_ILS/0/SD_ILS:308222025-10-03T20:47:32Z2025-10-03T20:47:32Z1996<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur<br/>ISBN 9789679993851<br/>