Search Results for Management Information System - Narrowed by: Customer relations. SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dManagement$002bInformation$002bSystem$0026qf$003dSUBJECT$002509Subject$002509Customer$002brelations.$002509Customer$002brelations.$0026ic$003dtrue$0026ps$003d300? 2025-11-09T09:45:25Z Improving customer satisfaction, loyalty, and profit : an integrated measurement and management system ent://SD_ILS/0/SD_ILS:183723 2025-11-09T09:45:25Z 2025-11-09T09:45:25Z Johnson, Michael D. (Michael David)&#160;Gustafsson, Anders, 1964-<br/>2000<br/>ISBN&#160;9780787953102<br/>