Search Results for Management. - Narrowed by: Customer services SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dManagement.$0026qf$003dSUBJECT$002509Subject$002509Customer$002bservices$002509Customer$002bservices$0026ps$003d300$0026isd$003dtrue?dt=list 2026-05-23T03:49:45Z Key account management in financial services ent://SD_ILS/0/SD_ILS:78808 2026-05-23T03:49:45Z 2026-05-23T03:49:45Z Cheverton, Peter<br/>2005<br/>ISBN&#160;9780749441876<br/> Key account management in financial services ent://SD_ILS/0/SD_ILS:80554 2026-05-23T03:49:45Z 2026-05-23T03:49:45Z Cheverton, Peter<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780749441876<br/> 10 clowns don't make a circus-and 249 other critical management success strategies ent://SD_ILS/0/SD_ILS:84150 2026-05-23T03:49:45Z 2026-05-23T03:49:45Z Schragis, Steven<br/>2006<br/>ISBN&#160;9781593375553<br/> 10 clowns don't make a circus-and 249 other critical management success strategies ent://SD_ILS/0/SD_ILS:85173 2026-05-23T03:49:45Z 2026-05-23T03:49:45Z Schragis, Steven&#160;Frishman, Rick<br/>2006<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9781593375553<br/> Living innovation : competing in the 21st century access economy ent://SD_ILS/0/SD_ILS:240494 2026-05-23T03:49:45Z 2026-05-23T03:49:45Z Mathe, Herv&eacute;<br/>2016&#160;2015<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9789814719575<br/> Managing knock your socks off service ent://SD_ILS/0/SD_ILS:219898 2026-05-23T03:49:45Z 2026-05-23T03:49:45Z Bell, Chip R., author&#160;Zemke, Ron, author&#160;Bush, John, illustrator<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780814432044<br/> The hidden power of your customers : four keys to growing your business through existing customers ent://SD_ILS/0/SD_ILS:175281 2026-05-23T03:49:45Z 2026-05-23T03:49:45Z Carroll, Becky, 1966-<br/>2011<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9781118018217<br/> Building a customer service culture : the seven service elements of customer success ent://SD_ILS/0/SD_ILS:115116 2026-05-23T03:49:45Z 2026-05-23T03:49:45Z Matinez, Mario. 1967-<br/>2008<br/>ISBN&#160;9781593119362<br/> A complete and balanced service scorecard : creating value through sustained performance improvement ent://SD_ILS/0/SD_ILS:113457 2026-05-23T03:49:45Z 2026-05-23T03:49:45Z Tyagi, Rajesh K.&#160;Gupta, Praveen<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780131986008<br/> 50 powerful ways to win and new customers : fast, simple, inexpensive, profitable and proven ideas you can use starting today ! ent://SD_ILS/0/SD_ILS:73843 2026-05-23T03:49:45Z 2026-05-23T03:49:45Z Timm , Paul R.&#160;Timm, Paul R. 50 ways to win new customers.<br/>2006<br/>Perpustakaan Jabatan<br/>ISBN&#160;9789833246724<br/> The power to predict : how real-time businesses anticipate customer needs, create opportunities, and beat the competition ent://SD_ILS/0/SD_ILS:79129 2026-05-23T03:49:45Z 2026-05-23T03:49:45Z Ranadive, Vivek.<br/>2006<br/>ISBN&#160;9780071450140<br/> Customer service delivery : research and best practice / Lawrence Fogli , editor ent://SD_ILS/0/SD_ILS:84489 2026-05-23T03:49:45Z 2026-05-23T03:49:45Z Fogli , Lawrence<br/>2006<br/>ISBN&#160;9780787976200<br/> The innovator's dilemma ent://SD_ILS/0/SD_ILS:59338 2026-05-23T03:49:45Z 2026-05-23T03:49:45Z Christensen , Clyton M.<br/>2002<br/>ISBN&#160;9780060521998<br/> The innovator's dilemma ent://SD_ILS/0/SD_ILS:59353 2026-05-23T03:49:45Z 2026-05-23T03:49:45Z Christensen , Clyton M.<br/>2002<br/>ISBN&#160;9780060521998<br/> Customer service games for training ent://SD_ILS/0/SD_ILS:30009 2026-05-23T03:49:45Z 2026-05-23T03:49:45Z Roberts-Phelps, Graham<br/>2000<br/>ISBN&#160;9780566082054<br/> The experience economy ent://SD_ILS/0/SD_ILS:15693 2026-05-23T03:49:45Z 2026-05-23T03:49:45Z Pine II, B. Joseph&#160;Gilmore, James H<br/>1999<br/>ISBN&#160;9780875848198<br/>