Search Results for Marketing - Narrowed by: Consumer satisfactionSirsiDynix Enterprisehttp://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dMarketing$0026qf$003dSUBJECT$002509Subject$002509Consumer$002bsatisfaction$002509Consumer$002bsatisfaction$0026ps$003d300?2025-12-10T16:21:30ZValue-based marketing for bottom-line successent://SD_ILS/0/SD_ILS:207322025-12-10T16:21:30Z2025-12-10T16:21:30ZDe Bonis, J. Nicholas Balinski, Eric Allen, Phil<br/>2003<br/>ISBN 9780071396561<br/>Emotion Marketing : the hallmark way of winning customers for lifeent://SD_ILS/0/SD_ILS:153952025-12-10T16:21:30Z2025-12-10T16:21:30ZRobinette, Scott Brand, Claire Lenz, Vicki<br/>This book provides business readers with their first in-depth analysis of hallmark's uncanny ability to forge lasting emotional bonds with a huge and devoted customer base that spans generations. It describes original emotion marketing principles and techniques that we can put to work in our company. It tells about the power of caring and how it provides the missing ink between customer satisfaction and customer loyalty.<br/>2001<br/>ISBN 9780071364140<br/>The golden apple : how to grow opportunity and harvest successent://SD_ILS/0/SD_ILS:772142025-12-10T16:21:30Z2025-12-10T16:21:30ZAaronson, Kathy<br/>2006<br/>ISBN 9780471777823<br/>Making meaning : how successful businesses deliver meaningful customer experiencesent://SD_ILS/0/SD_ILS:790202025-12-10T16:21:30Z2025-12-10T16:21:30ZDiller, Steve Shedroff, Nathan Rhea, Darrel<br/>2006<br/>ISBN 9780321374097<br/>Sell the brand first : how to sell your brand and create lasting customer loyaltyent://SD_ILS/0/SD_ILS:791322025-12-10T16:21:30Z2025-12-10T16:21:30ZStiff, Dan.<br/>2006<br/>ISBN 9780071470421<br/>Sell the brand first : how to sell your brand and create lasting customer loyaltyent://SD_ILS/0/SD_ILS:792532025-12-10T16:21:30Z2025-12-10T16:21:30ZStiff, Dan.<br/>2006<br/>ISBN 9780071470421<br/>The golden apple : how to grow opportunity and harvest successent://SD_ILS/0/SD_ILS:847702025-12-10T16:21:30Z2025-12-10T16:21:30ZAaronson, Kathy<br/>2006<br/>ISBN 9780471777823<br/>Satisfaction : how every great company listens to the voice of the customerent://SD_ILS/0/SD_ILS:1088002025-12-10T16:21:30Z2025-12-10T16:21:30ZDenove, Chris. Power, James D.<br/>2006<br/>ISBN 9781591841647<br/>Customer Chemistry : how to keep the customers you want-and say "Good-bye" to the ones you don'tent://SD_ILS/0/SD_ILS:80142025-12-10T16:21:30Z2025-12-10T16:21:30ZNaylor, Mary Greco, Susan<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780658001444<br/>The market driven organizationent://SD_ILS/0/SD_ILS:105382025-12-10T16:21:30Z2025-12-10T16:21:30ZDay, George S.<br/>1999<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780684864679<br/>