Search Results for Performance - Narrowed by: Customer services SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dPerformance$0026qf$003dSUBJECT$002509Subject$002509Customer$002bservices$002509Customer$002bservices$0026ps$003d300?dt=list 2026-10-05T17:38:50Z Award-winning customer service : 101 ways to guarantee great performance ent://SD_ILS/0/SD_ILS:99364 2026-10-05T17:38:50Z 2026-10-05T17:38:50Z Evenson, Renee<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780814474549<br/> Award-winning customer service : 101 ways to guarantee great performance ent://SD_ILS/0/SD_ILS:107183 2026-10-05T17:38:50Z 2026-10-05T17:38:50Z Evenson, Renee<br/>2007<br/>ISBN&#160;9780814474549<br/> A complete and balanced service scorecard : creating value through sustained performance improvement ent://SD_ILS/0/SD_ILS:113457 2026-10-05T17:38:50Z 2026-10-05T17:38:50Z Tyagi, Rajesh K.&#160;Gupta, Praveen<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780131986008<br/>