Search Results for Public services (Libraries) - Narrowed by: Books SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dPublic$002bservices$002b$002528Libraries$002529$0026qf$003dFORMAT$002509Format$002509BOOK$002509Books$0026ps$003d300$0026isd$003dtrue?dt=list 2025-12-13T06:08:02Z Public libraries and internet service roles : Measuring and maximizing internet services ent://SD_ILS/0/SD_ILS:118363 2025-12-13T06:08:02Z 2025-12-13T06:08:02Z McClure, Charles R.&#160;Jaeger, Paul T. 1974-<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780838935767<br/> Library services to the incarcerated : applying the public library model in correctional facility libraries ent://SD_ILS/0/SD_ILS:89626 2025-12-13T06:08:02Z 2025-12-13T06:08:02Z Clark, Sheila&#160;MacCreaigh, Erica<br/>2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781591582908<br/> Delivering digital services : a handbook for public libraries and learning centres ent://SD_ILS/0/SD_ILS:90183 2025-12-13T06:08:02Z 2025-12-13T06:08:02Z McMenemy, David&#160;Poulter, Alan, 1956-<br/>2005<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul&#160;Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Setiawangsa&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9781856045100<br/> Public Internet Access in libraries and information services ent://SD_ILS/0/SD_ILS:15060 2025-12-13T06:08:02Z 2025-12-13T06:08:02Z Sturges, Paul<br/>This book is a much-needed guide for information profesionals requiring a fuller understanding of these areas of law and ethics, and proveides essential guidance on access policy and management.<br/>2002<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9781856044257<br/> Public services in law libraries : evolution and innovation in the 21st century ent://SD_ILS/0/SD_ILS:115106 2025-12-13T06:08:02Z 2025-12-13T06:08:02Z 2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780789037152<br/> Making commercial &amp; civic spaces : offices restaurants, healthcare, schools, boutiques, bookshops, libraries, museums, theatres, cinemas, public services, others ent://SD_ILS/0/SD_ILS:81032 2025-12-13T06:08:02Z 2025-12-13T06:08:02Z 2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9789812454386<br/> Pruning : Caring For Shrubs, Trees, Climbers, Hedges, Conifers, Roses And Fruit Trees ent://SD_ILS/0/SD_ILS:261291 2025-12-13T06:08:02Z 2025-12-13T06:08:02Z Dowd, Ryan<br/>2018<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781580117739<br/> Getting Started In Service Design : A How To Do It Manual For Librarians ent://SD_ILS/0/SD_ILS:266674 2025-12-13T06:08:02Z 2025-12-13T06:08:02Z Marquez, Joe J.,&#160;Downey, Annie,<br/>2017<br/>ISBN&#160;9780838915646<br/> Assessing service quality : satisfying the expectations of library customers ent://SD_ILS/0/SD_ILS:231292 2025-12-13T06:08:02Z 2025-12-13T06:08:02Z Hernon, Peter&#160;Altman, Ellen.&#160;Dugan, Robert E., 1952-<br/>2015<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780838913086<br/> New routes to library success : 100+ ideas from outside the stacks ent://SD_ILS/0/SD_ILS:231736 2025-12-13T06:08:02Z 2025-12-13T06:08:02Z Doucett, Elisabeth, author.<br/>2015<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780838913130<br/> Leading libraries : how to create a service culture ent://SD_ILS/0/SD_ILS:232505 2025-12-13T06:08:02Z 2025-12-13T06:08:02Z VanDuinkerken, Wyoma&#160;Customer relations.<br/>2015<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780838913123<br/> Getting started with evaluation ent://SD_ILS/0/SD_ILS:232504 2025-12-13T06:08:02Z 2025-12-13T06:08:02Z Hernon, Peter&#160;Dugan, Robert E., 1952- author.&#160;Matthews, Joseph R., author.<br/>2014<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780838911952<br/> Useful, usable, desirable : applying user experience design to your library ent://SD_ILS/0/SD_ILS:232514 2025-12-13T06:08:02Z 2025-12-13T06:08:02Z Schmidt, Aaron&#160;Etches, Amanda, 1975-<br/>2014<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780838912263<br/> Putting the user first : 30 strategies for transforming library services ent://SD_ILS/0/SD_ILS:240568 2025-12-13T06:08:02Z 2025-12-13T06:08:02Z McDonald, Courtney Greene<br/>2014<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN&#160;9780838987322<br/> 50+ library services : innovation in action ent://SD_ILS/0/SD_ILS:200115 2025-12-13T06:08:02Z 2025-12-13T06:08:02Z Schull, Diantha Dow<br/>2013<br/>Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN&#160;9780838911198<br/> Joint libraries : models that work ent://SD_ILS/0/SD_ILS:187454 2025-12-13T06:08:02Z 2025-12-13T06:08:02Z Gunnels, Claire B.&#160;Green, Susan E.&#160;Butler, Patricia M.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780838911389<br/> Personalising library services in higher education : the boutique approach ent://SD_ILS/0/SD_ILS:202323 2025-12-13T06:08:02Z 2025-12-13T06:08:02Z Priestner, Andy&#160;Tilley, Elizabeth<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781409431800<br/> Using mobile technology to deliver library services : a handbook ent://SD_ILS/0/SD_ILS:209518 2025-12-13T06:08:02Z 2025-12-13T06:08:02Z Walsh, Andrew (Andrew P.)<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781856048095<br/> Lean library management : eleven strategies for reducing costs and improving customer services ent://SD_ILS/0/SD_ILS:161611 2025-12-13T06:08:02Z 2025-12-13T06:08:02Z Huber, John J., 1958-<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781555707323<br/> Small business and the public library : strategies for a successful partnership ent://SD_ILS/0/SD_ILS:167529 2025-12-13T06:08:02Z 2025-12-13T06:08:02Z Weiss, Luise, 1937-&#160;Serlis-McPhillips, Sophia&#160;Malafi, Elizabeth<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780838909935<br/> Staff development on a shoestring : a how-to-do-it manual for librarians ent://SD_ILS/0/SD_ILS:183849 2025-12-13T06:08:02Z 2025-12-13T06:08:02Z Trotta, Marcia<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781555707309<br/> Library technology reports: expert guides to library systems and serviecs : the transforming public library technology infrastructure ent://SD_ILS/0/SD_ILS:176687 2025-12-13T06:08:02Z 2025-12-13T06:08:02Z ALA Office for Research and Statistics&#160;American Library Association<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780838958346<br/> The frugal librarian : thriving in tough economic times ent://SD_ILS/0/SD_ILS:147399 2025-12-13T06:08:02Z 2025-12-13T06:08:02Z Smallwood, Carol, 1939-<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780838910757<br/> Defusing the angry patron : a how-to-do-it manual for librarians ent://SD_ILS/0/SD_ILS:216228 2025-12-13T06:08:02Z 2025-12-13T06:08:02Z Rubin, Rhea Joyce, 1950-<br/>2011<br/>ISBN&#160;9781555707316<br/> Children's services : partnership for success ent://SD_ILS/0/SD_ILS:137133 2025-12-13T06:08:02Z 2025-12-13T06:08:02Z Diamant-Cohan, Betsy<br/>2010<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780838910443<br/> Boomers and beyond : reconsidering the role of libraries ent://SD_ILS/0/SD_ILS:201195 2025-12-13T06:08:02Z 2025-12-13T06:08:02Z Rothstein, Pauline M.&#160;Schull, Diantha Dow.<br/>2010<br/>ISBN&#160;9780838910146<br/> Assessing service quality : satisfying the expectations of library customers ent://SD_ILS/0/SD_ILS:187304 2025-12-13T06:08:02Z 2025-12-13T06:08:02Z Hernon, Peter.&#160;Altman, Ellen<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780838910214<br/> Public library services for the poor : doing all we can ent://SD_ILS/0/SD_ILS:176684 2025-12-13T06:08:02Z 2025-12-13T06:08:02Z Holt, Leslie Edmonds.&#160;Holt, Glen E.<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780838910504<br/> Managing facilities for results optimizing space for services ent://SD_ILS/0/SD_ILS:115222 2025-12-13T06:08:02Z 2025-12-13T06:08:02Z Bryan, Cheryl<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9788184082777<br/> Best practices in access services ent://SD_ILS/0/SD_ILS:114348 2025-12-13T06:08:02Z 2025-12-13T06:08:02Z 2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780789038524<br/> Thinking outside the book : essays for innovative librarians ent://SD_ILS/0/SD_ILS:147592 2025-12-13T06:08:02Z 2025-12-13T06:08:02Z Smallwood, Carol, 1939-&#160;Greiner, Joy M.<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780786435753<br/> Read on fantasy fiction : reading lists for every taste ent://SD_ILS/0/SD_ILS:93096 2025-12-13T06:08:02Z 2025-12-13T06:08:02Z Hollands, Neil<br/>2007<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9781591583301<br/> Managing facilities for results : Optimizing space for services ent://SD_ILS/0/SD_ILS:100413 2025-12-13T06:08:02Z 2025-12-13T06:08:02Z Bryan, Cheryl<br/>2007<br/>ISBN&#160;9780838909348<br/> Reader's advisory guide to nonfiction ent://SD_ILS/0/SD_ILS:101332 2025-12-13T06:08:02Z 2025-12-13T06:08:02Z Wyatt, Neal<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780838909362<br/> Managing facilities for results : Optimizing space for services ent://SD_ILS/0/SD_ILS:120003 2025-12-13T06:08:02Z 2025-12-13T06:08:02Z Bryan, Cheryl<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780838909348<br/> Measuring library performance : principles and techniques ent://SD_ILS/0/SD_ILS:90189 2025-12-13T06:08:02Z 2025-12-13T06:08:02Z Brophy, Peter<br/>2006<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul&#160;Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9781856045933<br/> Demonstrating results : Using outcome measurement in your library ent://SD_ILS/0/SD_ILS:115341 2025-12-13T06:08:02Z 2025-12-13T06:08:02Z Rubin, Rhea Joyce.<br/>2006<br/>Perpustakaan Jabatan<br/>ISBN&#160;9780838935606<br/> Creating the customer-driven library : building on the bookstore model ent://SD_ILS/0/SD_ILS:93032 2025-12-13T06:08:02Z 2025-12-13T06:08:02Z Woodward, Jeannette A.<br/>2005<br/>ISBN&#160;9780838908884<br/> How libraries and librarians help : A guide to identifying user-centered outcomes ent://SD_ILS/0/SD_ILS:119994 2025-12-13T06:08:02Z 2025-12-13T06:08:02Z Durrance, Joan C.&#160;Hinton, Marian Bouch&#160;Fisher, Karen E. 1966-<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780838908921<br/> Examplary public libraries : lessons in leadership, management, and service ent://SD_ILS/0/SD_ILS:78891 2025-12-13T06:08:02Z 2025-12-13T06:08:02Z Greiner, Joy M.<br/>2004<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780313310690<br/> Teen library events : a month-by-month guide ent://SD_ILS/0/SD_ILS:14028 2025-12-13T06:08:02Z 2025-12-13T06:08:02Z Edwards, Kirsten<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780313314827<br/> Copyright : interpreting the law for libraries, archives and information services ent://SD_ILS/0/SD_ILS:70966 2025-12-13T06:08:02Z 2025-12-13T06:08:02Z Cornish, Graham P.<br/>2001<br/>ISBN&#160;9781856044097<br/> Information and referral ent://SD_ILS/0/SD_ILS:211583 2025-12-13T06:08:02Z 2025-12-13T06:08:02Z Childers, Thomas, 1940.<br/>1984<br/> Library Services in Kuala Lumpur Memorial Library ent://SD_ILS/0/SD_ILS:273565 2025-12-13T06:08:02Z 2025-12-13T06:08:02Z Rahiema Bte Abdullah<br/>Perpustakaan Kuala Lumpur<br/>