Search Results for Public services (Libraries) - Narrowed by: Reference SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dPublic$002bservices$002b$002528Libraries$002529$0026qf$003dLOCATION$002509Shelf$002bLocation$0025091$00253AREFERENCE$002509Reference$0026ps$003d300?dt=list 2025-12-13T10:00:10Z Delivering digital services : a handbook for public libraries and learning centres ent://SD_ILS/0/SD_ILS:90183 2025-12-13T10:00:10Z 2025-12-13T10:00:10Z McMenemy, David&#160;Poulter, Alan, 1956-<br/>2005<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul&#160;Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Setiawangsa&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9781856045100<br/> Making commercial &amp; civic spaces : offices restaurants, healthcare, schools, boutiques, bookshops, libraries, museums, theatres, cinemas, public services, others ent://SD_ILS/0/SD_ILS:81032 2025-12-13T10:00:10Z 2025-12-13T10:00:10Z 2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9789812454386<br/> Assessing service quality : satisfying the expectations of library customers ent://SD_ILS/0/SD_ILS:231292 2025-12-13T10:00:10Z 2025-12-13T10:00:10Z Hernon, Peter&#160;Altman, Ellen.&#160;Dugan, Robert E., 1952-<br/>2015<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780838913086<br/> Leading libraries : how to create a service culture ent://SD_ILS/0/SD_ILS:232505 2025-12-13T10:00:10Z 2025-12-13T10:00:10Z VanDuinkerken, Wyoma&#160;Customer relations.<br/>2015<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780838913123<br/> Getting started with evaluation ent://SD_ILS/0/SD_ILS:232504 2025-12-13T10:00:10Z 2025-12-13T10:00:10Z Hernon, Peter&#160;Dugan, Robert E., 1952- author.&#160;Matthews, Joseph R., author.<br/>2014<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780838911952<br/> Useful, usable, desirable : applying user experience design to your library ent://SD_ILS/0/SD_ILS:232514 2025-12-13T10:00:10Z 2025-12-13T10:00:10Z Schmidt, Aaron&#160;Etches, Amanda, 1975-<br/>2014<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780838912263<br/> Lean library management : eleven strategies for reducing costs and improving customer services ent://SD_ILS/0/SD_ILS:161611 2025-12-13T10:00:10Z 2025-12-13T10:00:10Z Huber, John J., 1958-<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781555707323<br/> Library technology reports: expert guides to library systems and serviecs : the transforming public library technology infrastructure ent://SD_ILS/0/SD_ILS:176687 2025-12-13T10:00:10Z 2025-12-13T10:00:10Z ALA Office for Research and Statistics&#160;American Library Association<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780838958346<br/> Children's services : partnership for success ent://SD_ILS/0/SD_ILS:137133 2025-12-13T10:00:10Z 2025-12-13T10:00:10Z Diamant-Cohan, Betsy<br/>2010<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780838910443<br/> Public library services for the poor : doing all we can ent://SD_ILS/0/SD_ILS:176684 2025-12-13T10:00:10Z 2025-12-13T10:00:10Z Holt, Leslie Edmonds.&#160;Holt, Glen E.<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780838910504<br/> Best practices in access services ent://SD_ILS/0/SD_ILS:114348 2025-12-13T10:00:10Z 2025-12-13T10:00:10Z 2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780789038524<br/>