Search Results for Public services (Libraries) - Narrowed by: 2015SirsiDynix Enterprisehttp://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dPublic$002bservices$002b$002528Libraries$002529$0026qf$003dPUBDATE$002509Publication$002bDate$0025092015$0025092015$0026ps$003d300$0026isd$003dtrue?dt=list2025-12-14T02:58:48ZAssessing service quality : satisfying the expectations of library customersent://SD_ILS/0/SD_ILS:2312922025-12-14T02:58:48Z2025-12-14T02:58:48ZHernon, Peter Altman, Ellen. Dugan, Robert E., 1952-<br/>2015<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780838913086<br/>New routes to library success : 100+ ideas from outside the stacksent://SD_ILS/0/SD_ILS:2317362025-12-14T02:58:48Z2025-12-14T02:58:48ZDoucett, Elisabeth, author.<br/>2015<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780838913130<br/>Leading libraries : how to create a service cultureent://SD_ILS/0/SD_ILS:2325052025-12-14T02:58:48Z2025-12-14T02:58:48ZVanDuinkerken, Wyoma Customer relations.<br/>2015<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780838913123<br/>