Search Results for Public services -- Libraries - Narrowed by: 2015SirsiDynix Enterprisehttp://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dPublic$002bservices$002b$002b--$002bLibraries$0026qf$003dPUBDATE$002509Publication$002bDate$0025092015$0025092015$0026ps$003d300?dt=list2025-12-14T11:15:30ZAssessing service quality : satisfying the expectations of library customersent://SD_ILS/0/SD_ILS:2312922025-12-14T11:15:30Z2025-12-14T11:15:30ZHernon, Peter Altman, Ellen. Dugan, Robert E., 1952-<br/>2015<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780838913086<br/>New routes to library success : 100+ ideas from outside the stacksent://SD_ILS/0/SD_ILS:2317362025-12-14T11:15:30Z2025-12-14T11:15:30ZDoucett, Elisabeth, author.<br/>2015<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780838913130<br/>Leading libraries : how to create a service cultureent://SD_ILS/0/SD_ILS:2325052025-12-14T11:15:30Z2025-12-14T11:15:30ZVanDuinkerken, Wyoma Customer relations.<br/>2015<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780838913123<br/>