Search Results for Pudding - Narrowed by: Customer services SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dPudding$0026qf$003dSUBJECT$002509Subject$002509Customer$002bservices$002509Customer$002bservices$0026ps$003d300?dt=list 2026-01-27T06:56:35Z The ownership quotient : Putting the service profit chain to work for unbeatable competitive advantage ent://SD_ILS/0/SD_ILS:106936 2026-01-27T06:56:35Z 2026-01-27T06:56:35Z Heskett, James L.<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN&#160;9781422110232<br/> Buiding great customer experiences ent://SD_ILS/0/SD_ILS:21601 2026-01-27T06:56:35Z 2026-01-27T06:56:35Z Shaw, Colin&#160;Ivens, John<br/>2002<br/>ISBN&#160;9780333990131<br/>