Search Results for Reference services (Libraries) - Narrowed by: Open shelfSirsiDynix Enterprisehttp://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dReference$002bservices$002b$002528Libraries$002529$0026qf$003dLOCATION$002509Shelf$002bLocation$0025091$00253AOPENSHELF$002509Open$002bshelf$0026ps$003d300?2025-11-05T17:48:49ZHelping Patrons Find Their Roots : A Genealogy Handbook For Librariansent://SD_ILS/0/SD_ILS:2666762025-11-05T17:48:49Z2025-11-05T17:48:49ZSchultz, Janice Lindgren,<br/>2018<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780838916445<br/>Taman perbukuan : panduan membina perpustakaanent://SD_ILS/0/SD_ILS:2524042025-11-05T17:48:49Z2025-11-05T17:48:49ZNorhayati razali<br/>2017<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789671481110<br/>Designing and implementing virtual reference services : a LITA guideent://SD_ILS/0/SD_ILS:2059952025-11-05T17:48:49Z2025-11-05T17:48:49ZThomsett-Scott, Beth C., editor of compilation<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781555708993<br/>Research, evaluation and audit : key steps in demonstrating your valueent://SD_ILS/0/SD_ILS:2410162025-11-05T17:48:49Z2025-11-05T17:48:49ZSen, Barbara. Grant, Maria J.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781856047418<br/>Leading the reference renaissance : today's ideas for tomorrow's cutting-edge servicesent://SD_ILS/0/SD_ILS:1837152025-11-05T17:48:49Z2025-11-05T17:48:49ZRadford, Marie L.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781555707712<br/>The Embedded Librarian : innovative strategies for taking knowledge where it's neededent://SD_ILS/0/SD_ILS:2059922025-11-05T17:48:49Z2025-11-05T17:48:49ZShumaker, David, 1950-<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781573874526<br/>Reference and information services in the 21st century : an introductionent://SD_ILS/0/SD_ILS:1838462025-11-05T17:48:49Z2025-11-05T17:48:49ZCassell, Kay Ann Hiremath, Uma<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781555707408<br/>Delivering satisfaction and service quality : a customer-based approach for librariesent://SD_ILS/0/SD_ILS:1168712025-11-05T17:48:49Z2025-11-05T17:48:49ZHernon, Peter Whitman, John R.<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9788184082425<br/>Virtual reference best practices : Tailoring services to your libraryent://SD_ILS/0/SD_ILS:1183662025-11-05T17:48:49Z2025-11-05T17:48:49ZKern, M. Kathleen<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780838909751<br/>Googlization of librariesent://SD_ILS/0/SD_ILS:1143852025-11-05T17:48:49Z2025-11-05T17:48:49Z2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780415483810<br/>The desk and beyond : Next generation reference servicesent://SD_ILS/0/SD_ILS:1153432025-11-05T17:48:49Z2025-11-05T17:48:49ZSteiner, Sarah Madden, M. Leslie<br/>2008<br/>Perpustakaan Jabatan<br/>ISBN 9780838909645<br/>Virtual reference service : from competencies to assessmentent://SD_ILS/0/SD_ILS:1105832025-11-05T17:48:49Z2025-11-05T17:48:49Z2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781555705282<br/>Reader's advisory guide to nonfictionent://SD_ILS/0/SD_ILS:1013322025-11-05T17:48:49Z2025-11-05T17:48:49ZWyatt, Neal<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780838909362<br/>Public services in law libraries : evolution and innovation in the 21st centuryent://SD_ILS/0/SD_ILS:1151062025-11-05T17:48:49Z2025-11-05T17:48:49Z2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780789037152<br/>Social software in libraries : building collaboration, communication, and community Onlineent://SD_ILS/0/SD_ILS:2058972025-11-05T17:48:49Z2025-11-05T17:48:49ZFarkas, Meredith G.<br/>2007<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0711/2007004515.html">http://www.loc.gov/catdir/toc/ecip0711/2007004515.html</a><br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781573872751<br/>Conducting the reference interviewent://SD_ILS/0/SD_ILS:162022025-11-05T17:48:49Z2025-11-05T17:48:49ZRoss, Catherine Sheldrick Nilsen, Kirsti Dewdney, Patricia<br/>2002<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781856044684<br/>Attracting, educating, and serving remote users through the webent://SD_ILS/0/SD_ILS:162072025-11-05T17:48:49Z2025-11-05T17:48:49Z2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781856044615<br/>Delivering satisfaction and service quality : a customer-based approach for librariesent://SD_ILS/0/SD_ILS:1006922025-11-05T17:48:49Z2025-11-05T17:48:49ZHernon, Peter Whitman, John R.<br/>2001<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780838907894<br/>