Search Results for Reference services (Libraries) - Narrowed by: 2009SirsiDynix Enterprisehttp://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dReference$002bservices$002b$002528Libraries$002529$0026qf$003dPUBDATE$002509Publication$002bDate$0025092009$0025092009$0026ps$003d300?dt=list2026-11-04T10:18:37ZGoogle scholar and more : new google applications and tools for libraries and library usersent://SD_ILS/0/SD_ILS:1162732026-11-04T10:18:37Z2026-11-04T10:18:37ZMiller, William Pellen, Rita<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780789036148<br/>Delivering satisfaction and service quality : a customer-based approach for librariesent://SD_ILS/0/SD_ILS:1168712026-11-04T10:18:37Z2026-11-04T10:18:37ZHernon, Peter Whitman, John R.<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9788184082425<br/>Virtual reference best practices : Tailoring services to your libraryent://SD_ILS/0/SD_ILS:1183662026-11-04T10:18:37Z2026-11-04T10:18:37ZKern, M. Kathleen<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780838909751<br/>Googlization of librariesent://SD_ILS/0/SD_ILS:1143852026-11-04T10:18:37Z2026-11-04T10:18:37Z2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780415483810<br/>