Search Results for Reference services (Libraries) -- United States. SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dReference$002bservices$002b$002528Libraries$002529$002b$002b--$002b$002bUnited$002bStates.$0026ps$003d300? 2025-11-06T08:55:28Z Helping Patrons Find Their Roots : A Genealogy Handbook For Librarians ent://SD_ILS/0/SD_ILS:266676 2025-11-06T08:55:28Z 2025-11-06T08:55:28Z Schultz, Janice Lindgren,<br/>2018<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780838916445<br/> Designing and implementing virtual reference services : a LITA guide ent://SD_ILS/0/SD_ILS:205995 2025-11-06T08:55:28Z 2025-11-06T08:55:28Z Thomsett-Scott, Beth C., editor of compilation<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781555708993<br/> Delivering satisfaction and service quality : a customer-based approach for libraries ent://SD_ILS/0/SD_ILS:116871 2025-11-06T08:55:28Z 2025-11-06T08:55:28Z Hernon, Peter&#160;Whitman, John R.<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9788184082425<br/> The desk and beyond : Next generation reference services ent://SD_ILS/0/SD_ILS:115343 2025-11-06T08:55:28Z 2025-11-06T08:55:28Z Steiner, Sarah&#160;Madden, M. Leslie<br/>2008<br/>Perpustakaan Jabatan<br/>ISBN&#160;9780838909645<br/> Reader's advisory guide to nonfiction ent://SD_ILS/0/SD_ILS:101332 2025-11-06T08:55:28Z 2025-11-06T08:55:28Z Wyatt, Neal<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780838909362<br/> Public services in law libraries : evolution and innovation in the 21st century ent://SD_ILS/0/SD_ILS:115106 2025-11-06T08:55:28Z 2025-11-06T08:55:28Z 2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780789037152<br/> Delivering satisfaction and service quality : a customer-based approach for libraries ent://SD_ILS/0/SD_ILS:100692 2025-11-06T08:55:28Z 2025-11-06T08:55:28Z Hernon, Peter&#160;Whitman, John R.<br/>2001<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780838907894<br/>