Search Results for Relationship - Narrowed by: Management and EconomicSirsiDynix Enterprisehttp://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dRelationship$0026qf$003dLOCATION$002509Shelf$002bLocation$0025091$00253ABUSS_ECO$002509Management$002band$002bEconomic$0026ic$003dtrue$0026ps$003d300?dt=list2025-12-13T05:57:27ZThe relationship ageent://SD_ILS/0/SD_ILS:1667522025-12-13T05:57:27Z2025-12-13T05:57:27Z2010<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780982908310<br/>Customer relationship management : a database approachent://SD_ILS/0/SD_ILS:845372025-12-13T05:57:27Z2025-12-13T05:57:27ZKumar, V. Reinartz, Werner J.<br/>2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780471271338<br/>Managing the new customer relationship : strategies to engage the social customer and build lasting valueent://SD_ILS/0/SD_ILS:2135202025-12-13T05:57:27Z2025-12-13T05:57:27ZGordon, Ian, 1952 June 19-<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9781118092217<br/>The employee-organization relationship : applications for the 21st centuryent://SD_ILS/0/SD_ILS:1916732025-12-13T05:57:27Z2025-12-13T05:57:27ZShore, Lynn M. Coyle-Shapiro, Jacqueline A-M Tetrick, Lois E.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780415880770<br/>The connectors: how the worlds most successful businesspeople build relationship and win clients for lifeent://SD_ILS/0/SD_ILS:1308042025-12-13T05:57:27Z2025-12-13T05:57:27ZKuzmeski, Mariberth<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780470488188<br/>Relationship selling : the key to getting and keeping customersent://SD_ILS/0/SD_ILS:737932025-12-13T05:57:27Z2025-12-13T05:57:27ZCathcart, Jim<br/>1990<br/>Perpustakaan Jabatan<br/>ISBN 9789833246052<br/>Hong's viewent://SD_ILS/0/SD_ILS:2506372025-12-13T05:57:27Z2025-12-13T05:57:27ZPing, Soong Hong<br/>2016<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9787218109145<br/>Customer analytics for dummiesent://SD_ILS/0/SD_ILS:2304032025-12-13T05:57:27Z2025-12-13T05:57:27ZSauro, Jeff<br/>2015<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781118937594<br/>The rise of the platform marketer / : performance marketing with google, facebook, and twitter, plus the latest high-growth digital advertising platformsent://SD_ILS/0/SD_ILS:2427712025-12-13T05:57:27Z2025-12-13T05:57:27ZDempster, Craig Lee, John, 1974-<br/>2015<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781119059721<br/>We-Commerceent://SD_ILS/0/SD_ILS:2428182025-12-13T05:57:27Z2025-12-13T05:57:27ZHoward, Billee<br/>2015<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780399173622<br/>Romancing the brand : how brands create strong, intimate relationships with customersent://SD_ILS/0/SD_ILS:2135502025-12-13T05:57:27Z2025-12-13T05:57:27ZHalloran, Tim, 1969-<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9781118611289<br/>Your brand, the next media company : how a social business strategy enables better content, smarter marketing, and deeper customer relationshipsent://SD_ILS/0/SD_ILS:2187262025-12-13T05:57:27Z2025-12-13T05:57:27ZBrito, Michael, author<br/>2014<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780789751614<br/>The power of understanding people : the key to strengthening relationships, increasing sales, and enhancing organizational performanceent://SD_ILS/0/SD_ILS:2135212025-12-13T05:57:27Z2025-12-13T05:57:27ZMitchell, Dave<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9781118726839<br/>Getting to we : negotiating agreements for highly collaborative relationshipsent://SD_ILS/0/SD_ILS:2380912025-12-13T05:57:27Z2025-12-13T05:57:27ZNyden, Jeanette Vitasek, Kate Frydlinger, David<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781137297181<br/>UnMarketing : stop marketing. Start engagingent://SD_ILS/0/SD_ILS:1791972025-12-13T05:57:27Z2025-12-13T05:57:27ZStratten, Scott.<br/>"For generations, marketing has been hypocritical. We've been taught to market to others the way we hate being marketed to (cold-calling, flyers, ads); yet we're all aware that no one likes to be marketed to. Potential and current customers want to be listened to, validated, and have a platform to be heard -- especially online. This book shows people how to create a mindset and systems that perpetually attract the right customers. Instead of teaching the tired method of Push & Pray method (pushing out marketing messages, and praying people buy), UnMarketing focuses on the Pull & Stay technique (pulling your market towards you and staying/engaging with them, so when they have the need for your product/service, you're the logical choice). This revised edition has the following updates: Addition of two new chapters: "Awesomeness of Being an Author 2.0" and "UnBook Tour" New information on targeted Google and Facebook ads and how, even with these targeted ads, relationships are still important Updates to the chapter on Twitter versus Facebook versus Linked In Updates to/additions of any new terms (i.e. Twitter lists, Facebook chat, Google+) Updates to the chapter on Tweetathon, as more has been done on this project Updates to Chapter 28, "Stirring Coffee" "--<br/>2012<br/>Cover image <a href="http://catalogimages.wiley.com/images/db/jimages/9781118176283.jpg">http://catalogimages.wiley.com/images/db/jimages/9781118176283.jpg</a><br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781118176283<br/>Clients, clients, and more clients : create an endless stream of new business with the power of psychologyent://SD_ILS/0/SD_ILS:1859272025-12-13T05:57:27Z2025-12-13T05:57:27ZKase, Larina<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071770750<br/>The 4 A's of marketing : creating value for customer, company and societyent://SD_ILS/0/SD_ILS:1866362025-12-13T05:57:27Z2025-12-13T05:57:27ZSheth, Jagdish N. Sisodia, Rajendra<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780415898355<br/>Leverage leadership : a practical guide to building exceptional schoolsent://SD_ILS/0/SD_ILS:2076102025-12-13T05:57:27Z2025-12-13T05:57:27ZBambrick-Santoyo, Paul, 1972- Peiser, Brett M., 1968-<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781118138601<br/>Leverage leadership : a practical guide to building exceptional schoolsent://SD_ILS/0/SD_ILS:2120872025-12-13T05:57:27Z2025-12-13T05:57:27ZBambrick-Santoyo, Paul, 1972- Peiser, Brett M., 1968-<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781118138601<br/>Sams teach yourself Microsoft Dynamics CRM 2011 in 24 hoursent://SD_ILS/0/SD_ILS:2190272025-12-13T05:57:27Z2025-12-13T05:57:27ZStanton, Anne A.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780672335372<br/>Selling for the long run : build lasting customer relationships for breakthrough resultsent://SD_ILS/0/SD_ILS:1465842025-12-13T05:57:27Z2025-12-13T05:57:27ZReed, Wendy Foegen.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071748551<br/>Elephant in the room : how relationships make or break the success of leaders and organizationsent://SD_ILS/0/SD_ILS:1753312025-12-13T05:57:27Z2025-12-13T05:57:27ZSmith, Diana McLain, 1950-<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781118015421<br/>You can't lead with your feet on the desk : building relationships, breaking down barriers, and delivering profitsent://SD_ILS/0/SD_ILS:1473042025-12-13T05:57:27Z2025-12-13T05:57:27ZFuller, Edwin D., 1945-<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780470879610<br/>Social marketing to the business customer : listen to your B2B market, generate major account leads, and build client relationshipsent://SD_ILS/0/SD_ILS:1473082025-12-13T05:57:27Z2025-12-13T05:57:27ZGillin, Paul. Schwartzman, Eric<br/>"The social media craze has, ironically, given birth to one of the biggest booms in recent book publishing. The gaping hole in this market, however, is B2B. Nearly every social media book that's been published either targets the consumer market or treats B2B as an afterthought. If you search for "B2B social media marketing" on Amazon, the results revealed not a single relevant title. In fact, Paul's own two social media books both turn up in the top 10 results, despite the fact that neither of them directly targets this market. This is a stunning gap, given that some of the earliest adopters of social media were B2B companies like IBM, Sun Microsystems and Cisco. There is also plentiful evidence that B2B marketers are hungry for information about this topic. At the recent Inbound Marketing Summit in Boston, a show of hands from the audience of 350 marketers revealed that about 70% identified themselves as B2B. The authors' own consulting and speaking engagements, which were principally to consumer audiences a couple of years ago, are now almost entirely to B2B companies and trade associations. The Business Marketing Association estimates B2B marketing spending at over $80 billion annually. Among the top 50 companies on the Fortune 500, nearly all have significant B2B sales. What's more, the B2B market tends to be less price sensitive than the consumer market, meaning that readers are more likely to pay a premium price for specialized guide and to buy in quantity. How Businesses Reach Businesses will build upon our extensive experience in this space, the authors' two successful social media books, and more than a decade of collective immersion in this topic. This will be a hands-on guide with plentiful examples, case studies and best practices. It will focus on the channels that are proving most effective for B2B marketers as well as on the topics that are unique to this segment, including prospecting for clients, long selling cycles and high-ticket items, using social media for long-term client relationships, corporate transparency and policies, etc"--<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780470639337<br/>Teknik terhebat meledakkan potensi tersembunyient://SD_ILS/0/SD_ILS:2156942025-12-13T05:57:27Z2025-12-13T05:57:27ZSlater, Rus, 1961- Muhammad Firdaus Ariff<br/>2011<br/>Perpustakaan Jabatan Perpustakaan Lembah Pantai<br/>ISBN 9789673691388<br/>It's not just who you know : transform your life (and your organization) by turning colleagues and contacts into lasting, genuine relationshipsent://SD_ILS/0/SD_ILS:1369922025-12-13T05:57:27Z2025-12-13T05:57:27ZSpaulding, Tommy.<br/>2010<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780307589132<br/>Mr shmooze : the art & science of Selling Through Relationshipsent://SD_ILS/0/SD_ILS:1403692025-12-13T05:57:27Z2025-12-13T05:57:27ZAbraham, Richard<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780470874363<br/>The communication problem solver : simple tools and techniques for busy managersent://SD_ILS/0/SD_ILS:1465132025-12-13T05:57:27Z2025-12-13T05:57:27ZCarroll, Nannette Rundle.<br/>2010<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780814413081<br/>Leading the learner-centered campus : an administrator's framework for improving student learning outcomesent://SD_ILS/0/SD_ILS:1473182025-12-13T05:57:27Z2025-12-13T05:57:27ZHarris, Michael, 1956- Cullen, Roxanne Mann<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780470402986<br/>Employee training and developmentent://SD_ILS/0/SD_ILS:2156672025-12-13T05:57:27Z2025-12-13T05:57:27ZNoe, Raymond A.<br/>"Raymond Noe's Employee Training and Development sets the standard in this course area. First introduced in 1998, ETD became the market-defining text within 6 months of publication. Its popularity is due to its lively writing style and relevant examples of the most up-to-date developments in training, research and practice, including the strategic role of training and the use of new technologies in training. Employee Training and Development strikes a balance between research and real company practices. It provides students with a solid background in the fundamentals of training and development such as needs assessment, transfer of training, learning environment design, methods, and evaluation. To help students better understand the relationship between the main elements of the book, the book is now organized into five different parts. Part I focuses on the context for training and development and includes a chapter devoted to strategic training. Part II includes coverage related to the fundamentals of designing training programs. Chapters in Part II focus on needs assessment, learning theories and program design, transfer of training, and training evaluation. Part III focuses on training and development methods and includes chapters devoted to traditional training methods, e-learning and the use of technology in training, employee development, and special issues in employee development, such as managing diversity, succession planning, and cross-cultural preparation. Chapters in Part IV cover career issues and how companies manage careers, as well as challenges in career management, such as dealing with work-life conflict, retirement, and socialization. Finally, Part V provides a look at the future of training and development. "--Publisher's website.<br/>2010<br/>Perpustakaan Jabatan<br/>ISBN 9780071267786<br/>How to instantly connect with anyone : 96 all-new little tricks fir big success in relationshipsent://SD_ILS/0/SD_ILS:1188452025-12-13T05:57:27Z2025-12-13T05:57:27ZLowndes, Leil<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071545853<br/>Smarter outsourcingn : an executive guide to understanding, planning and exploiting successful outsourcing relationshipsent://SD_ILS/0/SD_ILS:796962025-12-13T05:57:27Z2025-12-13T05:57:27ZBravard, Jean-Louis. Morgan, Robert<br/>2006<br/>Perpustakaan Jabatan<br/>ISBN 9780273705604<br/>Global outsourcing strategies : an international reference on effective outsourcing relationshipsent://SD_ILS/0/SD_ILS:938412025-12-13T05:57:27Z2025-12-13T05:57:27ZGervais, Roxane Barrar, Peter<br/>2006<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Jabatan Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780566086243<br/>Courting business : 101 ways for accelerating business relationshipsent://SD_ILS/0/SD_ILS:830002025-12-13T05:57:27Z2025-12-13T05:57:27ZSabath, Ann Marie<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781564147691<br/>Managing customer relationships : a strategic frameworkent://SD_ILS/0/SD_ILS:334102025-12-13T05:57:27Z2025-12-13T05:57:27ZPeppers, Don Rogers, Martha<br/>2004<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780471485902<br/>Loyalty rules!: how today's leaders build lasting relationshipsent://SD_ILS/0/SD_ILS:15392025-12-13T05:57:27Z2025-12-13T05:57:27ZReichheld, Frederick F.<br/>2001<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781578512058<br/>Managing business relationshipsent://SD_ILS/0/SD_ILS:59012025-12-13T05:57:27Z2025-12-13T05:57:27ZFord, David<br/>2001<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780471970750<br/>Delivering customers service : how to win a competitive edge through managing customer relationships successfullyent://SD_ILS/0/SD_ILS:306972025-12-13T05:57:27Z2025-12-13T05:57:27ZPayne, Shelia<br/>1999<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN 9780717297405<br/>