Search Results for Relationship marketing - Narrowed by: English SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dRelationship$002bmarketing$0026qf$003dLANGUAGE$002509Language$002509ENG$002509English$0026ps$003d300? 2025-11-04T05:39:44Z Customer relationship marketing : theoretical and managerial perspectives ent://SD_ILS/0/SD_ILS:283136 2025-11-04T05:39:44Z 2025-11-04T05:39:44Z K Malhotra, Naresh&#160;Agarwal, James<br/>2021<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9781944659745<br/> Data mining techniques : for marketing, sales, and customer relationship management ent://SD_ILS/0/SD_ILS:172474 2025-11-04T05:39:44Z 2025-11-04T05:39:44Z Linoff, Gordon S.&#160;Berry, Michael J. A.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780470650936<br/> Up close and personal? : customer relationship marketing @ work ent://SD_ILS/0/SD_ILS:81563 2025-11-04T05:39:44Z 2025-11-04T05:39:44Z Gamble, Paul R.<br/>2006<br/>ISBN&#160;9780749446918<br/> Up close and personal? : customer relationship marketing @ work ent://SD_ILS/0/SD_ILS:81836 2025-11-04T05:39:44Z 2025-11-04T05:39:44Z Gamble, Paul R.<br/>2006<br/>ISBN&#160;9780749446918<br/> Up close and personal? : customer relationship marketing @ work ent://SD_ILS/0/SD_ILS:82240 2025-11-04T05:39:44Z 2025-11-04T05:39:44Z Gamble, Paul R.<br/>2006<br/>ISBN&#160;9780749446918<br/> Leading through relationship marketing : how winning organisations leverage stakeholder relationships to improve business performance ent://SD_ILS/0/SD_ILS:82036 2025-11-04T05:39:44Z 2025-11-04T05:39:44Z Batterley, Richard<br/>2004<br/>ISBN&#160;9780074713747<br/> Total Relationship Marketing : marketing management, relationship strategy and CRM approaches for the network economy ent://SD_ILS/0/SD_ILS:128101 2025-11-04T05:39:44Z 2025-11-04T05:39:44Z Gummesson, Evert 1936-<br/>2003<br/>ISBN&#160;9780750654074<br/> Never Say Sell ent://SD_ILS/0/SD_ILS:286084 2025-11-04T05:39:44Z 2025-11-04T05:39:44Z McMakin ,Tom<br/>2021<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781119683780<br/> CUSTOMER-BRAND RELATIONSHIP : What the Universities Should Know ent://SD_ILS/0/SD_ILS:281001 2025-11-04T05:39:44Z 2025-11-04T05:39:44Z Sharizal Hashim&#160;Norjaya Mohd. Yasin, author.<br/>2019<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9789674128173<br/> Customer analytics for dummies ent://SD_ILS/0/SD_ILS:230403 2025-11-04T05:39:44Z 2025-11-04T05:39:44Z Sauro, Jeff<br/>2015<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9781118937594<br/> The rise of the platform marketer / : performance marketing with google, facebook, and twitter, plus the latest high-growth digital advertising platforms ent://SD_ILS/0/SD_ILS:242771 2025-11-04T05:39:44Z 2025-11-04T05:39:44Z Dempster, Craig&#160;Lee, John, 1974-<br/>2015<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781119059721<br/> We-Commerce ent://SD_ILS/0/SD_ILS:242818 2025-11-04T05:39:44Z 2025-11-04T05:39:44Z Howard, Billee<br/>2015<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780399173622<br/> Romancing the brand : how brands create strong, intimate relationships with customers ent://SD_ILS/0/SD_ILS:213550 2025-11-04T05:39:44Z 2025-11-04T05:39:44Z Halloran, Tim, 1969-<br/>2014<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail&#160;Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN&#160;9781118611289<br/> Your brand, the next media company : how a social business strategy enables better content, smarter marketing, and deeper customer relationships ent://SD_ILS/0/SD_ILS:218726 2025-11-04T05:39:44Z 2025-11-04T05:39:44Z Brito, Michael, author<br/>2014<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780789751614<br/> Influence marketing : how to create, manage, and measure brand influencers in social media marketing ent://SD_ILS/0/SD_ILS:210755 2025-11-04T05:39:44Z 2025-11-04T05:39:44Z Brown, Danny, author&#160;Fiorella, Sam, author<br/>2013<br/>ISBN&#160;9780789751041<br/> Managing the new customer relationship : strategies to engage the social customer and build lasting value ent://SD_ILS/0/SD_ILS:213520 2025-11-04T05:39:44Z 2025-11-04T05:39:44Z Gordon, Ian, 1952 June 19-<br/>2013<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail&#160;Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN&#160;9781118092217<br/> UnMarketing : stop marketing. Start engaging ent://SD_ILS/0/SD_ILS:179197 2025-11-04T05:39:44Z 2025-11-04T05:39:44Z Stratten, Scott.<br/>&quot;For generations, marketing has been hypocritical. We've been taught to market to others the way we hate being marketed to (cold-calling, flyers, ads); yet we're all aware that no one likes to be marketed to. Potential and current customers want to be listened to, validated, and have a platform to be heard -- especially online. This book shows people how to create a mindset and systems that perpetually attract the right customers. Instead of teaching the tired method of Push &amp; Pray method (pushing out marketing messages, and praying people buy), UnMarketing focuses on the Pull &amp; Stay technique (pulling your market towards you and staying/engaging with them, so when they have the need for your product/service, you're the logical choice). This revised edition has the following updates: Addition of two new chapters: &quot;Awesomeness of Being an Author 2.0&quot; and &quot;UnBook Tour&quot; New information on targeted Google and Facebook ads and how, even with these targeted ads, relationships are still important Updates to the chapter on Twitter versus Facebook versus Linked In Updates to/additions of any new terms (i.e. Twitter lists, Facebook chat, Google+) Updates to the chapter on Tweetathon, as more has been done on this project Updates to Chapter 28, &quot;Stirring Coffee&quot; &quot;--<br/>2012<br/>Cover image <a href="http://catalogimages.wiley.com/images/db/jimages/9781118176283.jpg">http://catalogimages.wiley.com/images/db/jimages/9781118176283.jpg</a><br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781118176283<br/> Clients, clients, and more clients : create an endless stream of new business with the power of psychology ent://SD_ILS/0/SD_ILS:185927 2025-11-04T05:39:44Z 2025-11-04T05:39:44Z Kase, Larina<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780071770750<br/> The 4 A's of marketing : creating value for customer, company and society ent://SD_ILS/0/SD_ILS:186636 2025-11-04T05:39:44Z 2025-11-04T05:39:44Z Sheth, Jagdish N.&#160;Sisodia, Rajendra<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780415898355<br/> Sams teach yourself Microsoft Dynamics CRM 2011 in 24 hours ent://SD_ILS/0/SD_ILS:219027 2025-11-04T05:39:44Z 2025-11-04T05:39:44Z Stanton, Anne A.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780672335372<br/> Voice-of-the-customer marketing : a revolutionary five-step process to create customers who care, spend, and stay ent://SD_ILS/0/SD_ILS:135512 2025-11-04T05:39:44Z 2025-11-04T05:39:44Z Roman, Ernan.<br/>2011<br/>ISBN&#160;9780071740838<br/> Selling for the long run : build lasting customer relationships for breakthrough results ent://SD_ILS/0/SD_ILS:146584 2025-11-04T05:39:44Z 2025-11-04T05:39:44Z Reed, Wendy Foegen.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780071748551<br/> Social marketing to the business customer : listen to your B2B market, generate major account leads, and build client relationships ent://SD_ILS/0/SD_ILS:147308 2025-11-04T05:39:44Z 2025-11-04T05:39:44Z Gillin, Paul.&#160;Schwartzman, Eric<br/>&quot;The social media craze has, ironically, given birth to one of the biggest booms in recent book publishing. The gaping hole in this market, however, is B2B. Nearly every social media book that's been published either targets the consumer market or treats B2B as an afterthought. If you search for &quot;B2B social media marketing&quot; on Amazon, the results revealed not a single relevant title. In fact, Paul's own two social media books both turn up in the top 10 results, despite the fact that neither of them directly targets this market. This is a stunning gap, given that some of the earliest adopters of social media were B2B companies like IBM, Sun Microsystems and Cisco. There is also plentiful evidence that B2B marketers are hungry for information about this topic. At the recent Inbound Marketing Summit in Boston, a show of hands from the audience of 350 marketers revealed that about 70% identified themselves as B2B. The authors' own consulting and speaking engagements, which were principally to consumer audiences a couple of years ago, are now almost entirely to B2B companies and trade associations. The Business Marketing Association estimates B2B marketing spending at over $80 billion annually. Among the top 50 companies on the Fortune 500, nearly all have significant B2B sales. What's more, the B2B market tends to be less price sensitive than the consumer market, meaning that readers are more likely to pay a premium price for specialized guide and to buy in quantity. How Businesses Reach Businesses will build upon our extensive experience in this space, the authors' two successful social media books, and more than a decade of collective immersion in this topic. This will be a hands-on guide with plentiful examples, case studies and best practices. It will focus on the channels that are proving most effective for B2B marketers as well as on the topics that are unique to this segment, including prospecting for clients, long selling cycles and high-ticket items, using social media for long-term client relationships, corporate transparency and policies, etc&quot;--<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780470639337<br/> The relationship age ent://SD_ILS/0/SD_ILS:166752 2025-11-04T05:39:44Z 2025-11-04T05:39:44Z 2010<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780982908310<br/> Strategic alliances and marketing partnership : Gaining competitive advantage through collaboration and partnering ent://SD_ILS/0/SD_ILS:110388 2025-11-04T05:39:44Z 2025-11-04T05:39:44Z Gibbs, Richard 1955-&#160;Humphries, Andrew<br/>2009<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN&#160;9780749454845<br/> The connectors: how the worlds most successful businesspeople build relationship and win clients for life ent://SD_ILS/0/SD_ILS:130804 2025-11-04T05:39:44Z 2025-11-04T05:39:44Z Kuzmeski, Mariberth<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780470488188<br/> The connectors how the worlds most successful businesspeople build relationship and win clients for life ent://SD_ILS/0/SD_ILS:132977 2025-11-04T05:39:44Z 2025-11-04T05:39:44Z Kuzmeski, Mariberth<br/>2009<br/>ISBN&#160;9780470488188<br/> Managing market relationships : ent://SD_ILS/0/SD_ILS:116151 2025-11-04T05:39:44Z 2025-11-04T05:39:44Z Lindgreen, Adam<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780566088834<br/> What the customer wants you to know : How everybody needs to think differently about sales ent://SD_ILS/0/SD_ILS:124076 2025-11-04T05:39:44Z 2025-11-04T05:39:44Z Charan, Ram<br/>2007<br/>ISBN&#160;9780141036878<br/> The golden apple : how to grow opportunity and harvest success ent://SD_ILS/0/SD_ILS:77214 2025-11-04T05:39:44Z 2025-11-04T05:39:44Z Aaronson, Kathy<br/>2006<br/>ISBN&#160;9780471777823<br/> Customer relationship management : a database approach ent://SD_ILS/0/SD_ILS:84537 2025-11-04T05:39:44Z 2025-11-04T05:39:44Z Kumar, V.&#160;Reinartz, Werner J.<br/>2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780471271338<br/> The golden apple : how to grow opportunity and harvest success ent://SD_ILS/0/SD_ILS:84770 2025-11-04T05:39:44Z 2025-11-04T05:39:44Z Aaronson, Kathy<br/>2006<br/>ISBN&#160;9780471777823<br/> Relationship selling : eight competencies of top sales producers ent://SD_ILS/0/SD_ILS:73819 2025-11-04T05:39:44Z 2025-11-04T05:39:44Z Cathcart, Jim<br/>2005<br/>Perpustakaan Jabatan<br/>ISBN&#160;9789833246250<br/> 151 Quick Ideas to Get New Customers : attract an endless flow of business at no or little cost ent://SD_ILS/0/SD_ILS:78197 2025-11-04T05:39:44Z 2025-11-04T05:39:44Z Wilson, Jeryy R , 1944-2005<br/>2005<br/>ISBN&#160;9781564148308<br/> Managing customer as investments : The strategic value of customers in the long run ent://SD_ILS/0/SD_ILS:99974 2025-11-04T05:39:44Z 2025-11-04T05:39:44Z Gupta, Sunil<br/>2005<br/>ISBN&#160;9780131428950<br/> Key account management in financial services : tools and techniques for building strong relationships with major clients ent://SD_ILS/0/SD_ILS:55152 2025-11-04T05:39:44Z 2025-11-04T05:39:44Z Cheverton, Peter&#160;Hughes, Tim&#160;Foss, Bryan<br/>2004<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780749441876<br/> The referral of a lifetime : the networking system that produces bottom-line results... every day! ent://SD_ILS/0/SD_ILS:77940 2025-11-04T05:39:44Z 2025-11-04T05:39:44Z Templeton, Tim&#160;Stephenson, Lynda Rutledge<br/>2003<br/>ISBN&#160;9781576753217<br/>