Search Results for Running - Narrowed by: Customer relations SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dRunning$0026qf$003dSUBJECT$002509Subject$002509Customer$002brelations$002509Customer$002brelations$0026ic$003dtrue$0026ps$003d300? 2025-03-28T22:29:39Z Satisfied customers tell three friends, angry customers tell 3,000 : Running a business in today's consumer-driven world ent://SD_ILS/0/SD_ILS:106485 2025-03-28T22:29:39Z 2025-03-28T22:29:39Z Blackshaw, Pete<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780385522724<br/> Award-winning customer service : 101 ways to guarantee great performance ent://SD_ILS/0/SD_ILS:99364 2025-03-28T22:29:39Z 2025-03-28T22:29:39Z Evenson, Renee<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780814474549<br/> Award-winning customer service : 101 ways to guarantee great performance ent://SD_ILS/0/SD_ILS:107183 2025-03-28T22:29:39Z 2025-03-28T22:29:39Z Evenson, Renee<br/>2007<br/>ISBN&#160;9780814474549<br/> Make winning a habit ent://SD_ILS/0/SD_ILS:77530 2025-03-28T22:29:39Z 2025-03-28T22:29:39Z Page, Rick<br/>2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780071465021<br/> Make winning a habit ent://SD_ILS/0/SD_ILS:88815 2025-03-28T22:29:39Z 2025-03-28T22:29:39Z Page, Rick<br/>2006<br/>ISBN&#160;9780071465021<br/> Think like your customer : a winning strategy to maximize sales by understanding how and why your customers buy ent://SD_ILS/0/SD_ILS:77813 2025-03-28T22:29:39Z 2025-03-28T22:29:39Z Stinnett, Bell<br/>2005<br/>ISBN&#160;9780071441889<br/> Leading through relationship marketing : how winning organisations leverage stakeholder relationships to improve business performance ent://SD_ILS/0/SD_ILS:82036 2025-03-28T22:29:39Z 2025-03-28T22:29:39Z Batterley, Richard<br/>2004<br/>ISBN&#160;9780074713747<br/> Managing the Customer Experiences : Turning Customers into advocates ent://SD_ILS/0/SD_ILS:149461 2025-03-28T22:29:39Z 2025-03-28T22:29:39Z Smith, Shaun &amp; Wheeler, Joe<br/>2002<br/>ISBN&#160;9780273661955<br/> Emotion Marketing : the hallmark way of winning customers for life ent://SD_ILS/0/SD_ILS:15395 2025-03-28T22:29:39Z 2025-03-28T22:29:39Z Robinette, Scott&#160;Brand, Claire&#160;Lenz, Vicki<br/>This book provides business readers with their first in-depth analysis of hallmark's uncanny ability to forge lasting emotional bonds with a huge and devoted customer base that spans generations. It describes original emotion marketing principles and techniques that we can put to work in our company. It tells about the power of caring and how it provides the missing ink between customer satisfaction and customer loyalty.<br/>2001<br/>ISBN&#160;9780071364140<br/>