Search Results for S. S. - Narrowed by: Customer relationsSirsiDynix Enterprisehttp://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dS.$002bS.$0026qf$003dSUBJECT$002509Subject$002509Customer$002brelations$002509Customer$002brelations$0026ps$003d300$0026isd$003dtrue?dt=list2026-10-05T11:07:14ZTRUE STORY : How to Combine Story and Action to Transform Your Business /​ent://SD_ILS/0/SD_ILS:2877502026-10-05T11:07:14Z2026-10-05T11:07:14ZMontague, Ty, author.<br/>Is your company a storyteller or a storydoer? The old way to market a business was storytelling. But in today's world, simply communicating your brand's story in the hope that customers will listen is no longer enough. Instead, your authentic brand must be evident in every action the organization undertakes. Today's most successful businesses are storydoers. These companies create products and services that, from the very beginning, are manifestations of an authentic and meaningful story, one told primarily through action, not advertising. In True Story, creative executive Ty Montague argues that any business, regardless of size or industry, can embrace the principles of storydoing. Indeed, our best-run companies, from small start-ups to global conglomerates, organize around a coherent narrative that is then broadcast through every action they take (from product design to customer service to marketing). Montague shows why storydoing firms are nimble, more adaptive to change, and more efficiently run businesses.<br/>2013<br/>Pustaka KL @ Keramat<br/>ISBN 9781422170687<br/>It's not about the cofee : lessons on putting people first from life at Starbucksent://SD_ILS/0/SD_ILS:1189082026-10-05T11:07:14Z2026-10-05T11:07:14ZBehar, Howard<br/>2009<br/>ISBN 9781591842729<br/>The new influencers : a marketer's guide to the new social mediaent://SD_ILS/0/SD_ILS:1237552026-10-05T11:07:14Z2026-10-05T11:07:14ZGillin, Paul.<br/>2009<br/>ISBN 9781884956942<br/>Satisfied customers tell three friends, angry customers tell 3,000 : Running a business in today's consumer-driven worldent://SD_ILS/0/SD_ILS:1064852026-10-05T11:07:14Z2026-10-05T11:07:14ZBlackshaw, Pete<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780385522724<br/>Little teal book of trust : how to earn it, grow it, and keep it to become a trusted advisor in sales, business, & lifeent://SD_ILS/0/SD_ILS:1133432026-10-05T11:07:14Z2026-10-05T11:07:14ZGitomer's, Jeffrey<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780137154104<br/>The new influencers : a marketer's guide to the new social mediaent://SD_ILS/0/SD_ILS:1210042026-10-05T11:07:14Z2026-10-05T11:07:14ZGillin, Paul.<br/>2007<br/>ISBN 9781884956652<br/>Strategies that win sales : best practices of the world's leading organizationsent://SD_ILS/0/SD_ILS:743332026-10-05T11:07:14Z2026-10-05T11:07:14ZMarone , Mark D. Lunsford, Seleste E.<br/>2006 2005<br/>ISBN 9780793188604<br/>Treat your customers : thirty lessons on service and sales that I learned at my family's Dairy Queen storeent://SD_ILS/0/SD_ILS:780792026-10-05T11:07:14Z2026-10-05T11:07:14ZMiglani, Bob<br/>2006<br/>ISBN 9781401301989<br/>Strategies that win sales : best practices of the world's leading organizationsent://SD_ILS/0/SD_ILS:782722026-10-05T11:07:14Z2026-10-05T11:07:14ZMarone , Mark D. Lunsford, Seleste E.<br/>2006 2005<br/>ISBN 9780793188604<br/>Strategies that win sales : best practices of the world's leading organizationsent://SD_ILS/0/SD_ILS:783032026-10-05T11:07:14Z2026-10-05T11:07:14ZMarone , Mark D. Lunsford, Seleste E.<br/>2006 2005<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780793188604<br/>Strategies that win sales : best practices of the world's leading organizationsent://SD_ILS/0/SD_ILS:802322026-10-05T11:07:14Z2026-10-05T11:07:14ZMarone , Mark D. Lunsford, Seleste E.<br/>2006 2005<br/>Perpustakaan Jabatan<br/>ISBN 9780793188604<br/>Customer service trainingent://SD_ILS/0/SD_ILS:927742026-10-05T11:07:14Z2026-10-05T11:07:14ZKamin, Maxine<br/>2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780750663632<br/>Outside innovation : how your customers will co-design your campany's futureent://SD_ILS/0/SD_ILS:971182026-10-05T11:07:14Z2026-10-05T11:07:14ZSeybold, Patricia B.<br/>2006<br/>Perpustakaan Jabatan<br/>ISBN 9780061135903<br/>Customer service trainingent://SD_ILS/0/SD_ILS:846732026-10-05T11:07:14Z2026-10-05T11:07:14ZKamin, Maxine<br/>2006<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780750663632<br/>Jeffrey Gitomer's little red book of sales answersent://SD_ILS/0/SD_ILS:955722026-10-05T11:07:14Z2026-10-05T11:07:14ZGitomer, Jeffrey H.<br/>2005<br/>ISBN 9780131735361<br/>Strategies that win sales : best practices of the world's leading organizationsent://SD_ILS/0/SD_ILS:500532026-10-05T11:07:14Z2026-10-05T11:07:14ZMarone, Mark D<br/>2005<br/>ISBN 9780793188604<br/>Loyalty rules!: how today's leaders build lasting relationshipsent://SD_ILS/0/SD_ILS:15392026-10-05T11:07:14Z2026-10-05T11:07:14ZReichheld, Frederick F.<br/>2001<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781578512058<br/>Loyalty ruels! : how today's leaders build lasting relationshipsent://SD_ILS/0/SD_ILS:111282026-10-05T11:07:14Z2026-10-05T11:07:14ZReichheld, Frederick F.<br/>2001<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781578512058<br/>