Search Results for Satisfaction - Narrowed by: 2002SirsiDynix Enterprisehttp://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dSatisfaction$0026qf$003dPUBDATE$002509Publication$002bDate$0025092002$0025092002$0026ps$003d300$0026isd$003dtrue?2025-10-06T21:35:13ZCustomer satisfaction measurement for ISO 9000:2000ent://SD_ILS/0/SD_ILS:102142025-10-06T21:35:13Z2025-10-06T21:35:13ZHill, Nigel Self, Bill Roche, Greg<br/>2002<br/>ISBN 9780750655132<br/>Quality management in road maintenance towards total customer satisfaction in City Hall Kuala Lumpur , Malaysiaent://SD_ILS/0/SD_ILS:839212025-10-06T21:35:13Z2025-10-06T21:35:13ZAhmad Khir Mohammad<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>Business process mappingent://SD_ILS/0/SD_ILS:51812025-10-06T21:35:13Z2025-10-06T21:35:13ZJacka, J. Mike Keller, Paulette J.<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780471079774<br/>Stepping upent://SD_ILS/0/SD_ILS:58192025-10-06T21:35:13Z2025-10-06T21:35:13ZKazerounian, Nadine<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780077098025<br/>When customers think we dont care : ending action that self-destruct companies, customers service and jobsent://SD_ILS/0/SD_ILS:78292025-10-06T21:35:13Z2025-10-06T21:35:13ZBuchanan, Richard W.<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780074709306<br/>Customer Chemistry : how to keep the customers you want-and say "Good-bye" to the ones you don'tent://SD_ILS/0/SD_ILS:80142025-10-06T21:35:13Z2025-10-06T21:35:13ZNaylor, Mary Greco, Susan<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780658001444<br/>Total accessent://SD_ILS/0/SD_ILS:83802025-10-06T21:35:13Z2025-10-06T21:35:13ZMcKenna, Regis<br/>2002<br/>ISBN 9781578512447<br/>Built for useent://SD_ILS/0/SD_ILS:84182025-10-06T21:35:13Z2025-10-06T21:35:13ZDonoghue, Karen<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071383042<br/>Built for use : driving profitability through the user experinceent://SD_ILS/0/SD_ILS:98572025-10-06T21:35:13Z2025-10-06T21:35:13ZDonoghue, Karen<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071383042<br/>When customers think we don't careent://SD_ILS/0/SD_ILS:102182025-10-06T21:35:13Z2025-10-06T21:35:13ZBuchanan, Richard W.<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780074709306<br/>Total accessent://SD_ILS/0/SD_ILS:112602025-10-06T21:35:13Z2025-10-06T21:35:13ZMcKenna, Regis<br/>2002<br/>ISBN 9781578512447<br/>50 powerful ideasent://SD_ILS/0/SD_ILS:132632025-10-06T21:35:13Z2025-10-06T21:35:13ZTimm, Paul R.<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781564145994<br/>The teacher's ultimate planning guideent://SD_ILS/0/SD_ILS:158372025-10-06T21:35:13Z2025-10-06T21:35:13ZBurke, Lisa Maria<br/>2002<br/>ISBN 9780761946113<br/>Buiding great customer experiencesent://SD_ILS/0/SD_ILS:216012025-10-06T21:35:13Z2025-10-06T21:35:13ZShaw, Colin Ivens, John<br/>2002<br/>ISBN 9780333990131<br/>How to kiss and keep your customers and kick the competitionent://SD_ILS/0/SD_ILS:225772025-10-06T21:35:13Z2025-10-06T21:35:13ZMalouf, Doug<br/>2002<br/>ISBN 9781865089577<br/>The best companies to work for in Australiaent://SD_ILS/0/SD_ILS:231662025-10-06T21:35:13Z2025-10-06T21:35:13Z2002<br/>ISBN 9781741140040<br/>