Search Results for Service industries - Narrowed by: Management and EconomicSirsiDynix Enterprisehttp://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dService$002bindustries$0026qf$003dLOCATION$002509Shelf$002bLocation$0025091$00253ABUSS_ECO$002509Management$002band$002bEconomic$0026ps$003d300?2025-10-27T13:32:25ZWorking smart and small : The role of knowledge-based and service in industries in growth strategies for small statesent://SD_ILS/0/SD_ILS:1086672025-10-27T13:32:25Z2025-10-27T13:32:25ZQurshi, Mahvash Velde, Dirk Willem te<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780850928778<br/>Living innovation : competing in the 21st century access economyent://SD_ILS/0/SD_ILS:2404942025-10-27T13:32:25Z2025-10-27T13:32:25ZMathe, Hervé<br/>2016 2015<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789814719575<br/>The customer service solution : managing emotions, trust, and control to win your customer's businessent://SD_ILS/0/SD_ILS:2198642025-10-27T13:32:25Z2025-10-27T13:32:25ZDasu, Sriram Chase, Richard B.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071809931<br/>Stewardship : choosing service over self-interestent://SD_ILS/0/SD_ILS:2199722025-10-27T13:32:25Z2025-10-27T13:32:25ZBlock, Peter.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781609948221<br/>Uncommon service : how to win by putting customers at the core of your businessent://SD_ILS/0/SD_ILS:1861362025-10-27T13:32:25Z2025-10-27T13:32:25ZFrei, Frances Morriss, Anne<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781422133316<br/>Standard work for lean healthcareent://SD_ILS/0/SD_ILS:2109972025-10-27T13:32:25Z2025-10-27T13:32:25ZJackson, Thomas Lindsay, 1949-<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781439837412<br/>Service management : operations, strategy, information technologyent://SD_ILS/0/SD_ILS:1444222025-10-27T13:32:25Z2025-10-27T13:32:25ZFitzsimmons, James A.<br/>2011<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780071289276<br/>Working for the state : employment relations in the public servicesent://SD_ILS/0/SD_ILS:1858862025-10-27T13:32:25Z2025-10-27T13:32:25ZCorby, Susan, 1941- Symon, Graham<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780230278639<br/>Sales & service excellenceent://SD_ILS/0/SD_ILS:1751702025-10-27T13:32:25Z2025-10-27T13:32:25ZLeadbetter, Jane<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781852526719<br/>Marketing IT products and servicesent://SD_ILS/0/SD_ILS:1243322025-10-27T13:32:25Z2025-10-27T13:32:25ZKeyes, Jessica, 1950-<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781439803196<br/>Marketing IT products and services :ent://SD_ILS/0/SD_ILS:1259162025-10-27T13:32:25Z2025-10-27T13:32:25ZKeyes, Jessica, 1950-<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781439803196<br/>Six steps creating profit : a guide for small and mid-sized service-based businessesent://SD_ILS/0/SD_ILS:1413492025-10-27T13:32:25Z2025-10-27T13:32:25ZSigmon, Patricia.<br/>2010<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780470554258<br/>Lean six sigma for the officeent://SD_ILS/0/SD_ILS:1243282025-10-27T13:32:25Z2025-10-27T13:32:25ZMartin, James W.<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781420068795<br/>The best service is no service : how to liberate your customers from customer service, keep them happy & control costsent://SD_ILS/0/SD_ILS:1010132025-10-27T13:32:25Z2025-10-27T13:32:25ZPrice, Bill David Jaffe<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780470189085<br/>The marketing of technology intensive products and services : driving innovations for non-marketersent://SD_ILS/0/SD_ILS:1155112025-10-27T13:32:25Z2025-10-27T13:32:25ZCorsi, Patrick<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781848211049<br/>The best service is no service : How to liberate your customers from customer service, keep them happy & control costsent://SD_ILS/0/SD_ILS:1122462025-10-27T13:32:25Z2025-10-27T13:32:25ZPrice, Bill David Jaffe<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780470189085<br/>A complete and balanced service scorecard : creating value through sustained performance improvementent://SD_ILS/0/SD_ILS:1134572025-10-27T13:32:25Z2025-10-27T13:32:25ZTyagi, Rajesh K. Gupta, Praveen<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780131986008<br/>Services marketing : people, technology, strategyent://SD_ILS/0/SD_ILS:878632025-10-27T13:32:25Z2025-10-27T13:32:25ZLovelock, Christopher Wirtz, Jochen<br/>2007<br/>Perpustakaan Jabatan<br/>ISBN 9780132056762<br/>Services marketing managementent://SD_ILS/0/SD_ILS:850932025-10-27T13:32:25Z2025-10-27T13:32:25ZMudie, Peter Pirrie , Angela<br/>2006<br/>Perpustakaan Jabatan<br/>ISBN 9780750666749<br/>The customer service activity book : 50 activities for inspiring exceptional serviceent://SD_ILS/0/SD_ILS:1237192025-10-27T13:32:25Z2025-10-27T13:32:25ZDoane, Darryl S. Sloat, Rose D.<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780814472590<br/>Services marketingent://SD_ILS/0/SD_ILS:190802025-10-27T13:32:25Z2025-10-27T13:32:25ZZeithaml, Valarie A. Bitner, Mary Jo<br/>2003<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071199148<br/>Managing transport operationsent://SD_ILS/0/SD_ILS:210832025-10-27T13:32:25Z2025-10-27T13:32:25ZGubbins, Edmund J.<br/>2003<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780749439286<br/>FMM directory 2002 : Malaysian industriesent://SD_ILS/0/SD_ILS:66272025-10-27T13:32:25Z2025-10-27T13:32:25Z2002<br/>Perpustakaan Kuala Lumpur<br/>