Search Results for Service industries -- Management - Narrowed by: Perpustakaan Jabatan SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dService$002bindustries$002b$002b--$002b$002bManagement$0026qf$003dLIBRARY$002509Library$0025091$00253APJ$002509Perpustakaan$002bJabatan$0026ps$003d300? 2025-12-25T15:19:51Z Service operations management : improving service delivery ent://SD_ILS/0/SD_ILS:217448 2025-12-25T15:19:51Z 2025-12-25T15:19:51Z Johnston, Robert, 1953-&#160;Clark, Graham, 1949-&#160;Shulver, Michael<br/>2012<br/>Perpustakaan Jabatan<br/>ISBN&#160;9780273740483<br/> Services marketing : people, technology, strategy ent://SD_ILS/0/SD_ILS:87863 2025-12-25T15:19:51Z 2025-12-25T15:19:51Z Lovelock, Christopher&#160;Wirtz, Jochen<br/>2007<br/>Perpustakaan Jabatan<br/>ISBN&#160;9780132056762<br/> Managing innovation : new technology, new products, and new services in a global economy ent://SD_ILS/0/SD_ILS:85086 2025-12-25T15:19:51Z 2025-12-25T15:19:51Z Ettlie, John E<br/>2006<br/>Perpustakaan Jabatan<br/>ISBN&#160;9780750678957<br/> Services marketing management ent://SD_ILS/0/SD_ILS:85093 2025-12-25T15:19:51Z 2025-12-25T15:19:51Z Mudie, Peter&#160;Pirrie , Angela<br/>2006<br/>Perpustakaan Jabatan<br/>ISBN&#160;9780750666749<br/> The innvator's solution : creating and sustaining successful growth ent://SD_ILS/0/SD_ILS:95766 2025-12-25T15:19:51Z 2025-12-25T15:19:51Z Christensen, Clayton M.&#160;Raynor, Michael E.<br/>2003<br/>Perpustakaan Jabatan<br/>ISBN&#160;9781578518524<br/>