Search Results for Service industries - Management - Narrowed by: 2012 SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dService$002bindustries$002b-$002bManagement$0026qf$003dPUBDATE$002509Publication$002bDate$0025092012$0025092012$0026ps$003d300?dt=list 2025-03-17T21:25:10Z Uncommon service : how to win by putting customers at the core of your business ent://SD_ILS/0/SD_ILS:186136 2025-03-17T21:25:10Z 2025-03-17T21:25:10Z Frei, Frances&#160;Morriss, Anne<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781422133316<br/> Service business development : strategies for value creation in manufacturing firms ent://SD_ILS/0/SD_ILS:205064 2025-03-17T21:25:10Z 2025-03-17T21:25:10Z Fischer, Thomas&#160;Gebauer, Heiko&#160;Fleisch, Elgar<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781107022454<br/> Service operations management : improving service delivery ent://SD_ILS/0/SD_ILS:217448 2025-03-17T21:25:10Z 2025-03-17T21:25:10Z Johnston, Robert, 1953-&#160;Clark, Graham, 1949-&#160;Shulver, Michael<br/>2012<br/>Perpustakaan Jabatan<br/>ISBN&#160;9780273740483<br/>