Search Results for Service industries - Management - Narrowed by: 2013 SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dService$002bindustries$002b-$002bManagement$0026qf$003dPUBDATE$002509Publication$002bDate$0025092013$0025092013$0026ps$003d300?dt=list 2025-03-17T21:25:13Z The customer service solution : managing emotions, trust, and control to win your customer's business ent://SD_ILS/0/SD_ILS:219864 2025-03-17T21:25:13Z 2025-03-17T21:25:13Z Dasu, Sriram&#160;Chase, Richard B.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780071809931<br/> Stewardship : choosing service over self-interest ent://SD_ILS/0/SD_ILS:219972 2025-03-17T21:25:13Z 2025-03-17T21:25:13Z Block, Peter.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781609948221<br/> The business solution to poverty : designing products and services for three billion new customers ent://SD_ILS/0/SD_ILS:211365 2025-03-17T21:25:13Z 2025-03-17T21:25:13Z Polak, Paul.&#160;Warwick, Mal<br/>2013<br/>ISBN&#160;9781609940775<br/>