Search Results for Service industries. - Narrowed by: BooksSirsiDynix Enterprisehttp://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dService$002bindustries.$0026qf$003dFORMAT$002509Format$002509BOOK$002509Books$0026ps$003d300?dt=list2025-03-18T11:51:21ZWorking smart and small : The role of knowledge-based and service in industries in growth strategies for small statesent://SD_ILS/0/SD_ILS:1086672025-03-18T11:51:21Z2025-03-18T11:51:21ZQurshi, Mahvash Velde, Dirk Willem te<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780850928778<br/>Restructuring in the service industries : managemnet reform and workplace relations in the UK service sectorent://SD_ILS/0/SD_ILS:456522025-03-18T11:51:21Z2025-03-18T11:51:21ZPoynter, Gavin<br/>2000<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780720123418<br/>Restructuring in the services industries : management reform and workplace relations in the UK service sectorent://SD_ILS/0/SD_ILS:461612025-03-18T11:51:21Z2025-03-18T11:51:21ZPoynter, Gavin, 1949-<br/>2000<br/>ISBN 9780720123418<br/>ROOTS AND ENABLERS OF SERVICE OPERATIONS EXCELLENCEent://SD_ILS/0/SD_ILS:2809082025-03-18T11:51:21Z2025-03-18T11:51:21ZFAZLI IDRIS<br/>2019<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789674128319<br/>Akta Cukai Barang Dan Perkhidmatan 2014 (Akta 762), Peraturan-Peraturan & Perintah-Perintah Terpilih GST : Hingga 1hb Mac 2018ent://SD_ILS/0/SD_ILS:2563272025-03-18T11:51:21Z2025-03-18T11:51:21ZMalaysia, jurisdiction governed.<br/>2018<br/>Pustaka KL @ Keramat<br/>ISBN 9789678927116<br/>Valuers, Appraisers, Estate Agents And Property MAnagers Act 1981 (At 242) & Rules : As At 1st March 2018ent://SD_ILS/0/SD_ILS:2563282025-03-18T11:51:21Z2025-03-18T11:51:21ZMalaysia, jurisdiction governed.<br/>2018<br/>ISBN 9789678927093<br/>Asas pengurusan inap desa di Malaysiaent://SD_ILS/0/SD_ILS:2470892025-03-18T11:51:21Z2025-03-18T11:51:21ZMaimunah Sulaiman, author Abd. Rahim Awang, author. Nuraisyah Chua Abdullah, 1975- author Mohd Raziff Jamaluddin, author Rozian Mohd Taha, author<br/>2017<br/>Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Desa Tun Razak<br/>ISBN 9789834619824<br/>Winning in Service Markets : Success through People, Technology and Strategyent://SD_ILS/0/SD_ILS:2545572025-03-18T11:51:21Z2025-03-18T11:51:21ZWirtz, Jochen<br/>2017<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781944659059<br/>Living innovation : competing in the 21st century access economyent://SD_ILS/0/SD_ILS:2404942025-03-18T11:51:21Z2025-03-18T11:51:21ZMathe, Hervé<br/>2016 2015<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789814719575<br/>A teen guide to buying goods and servicesent://SD_ILS/0/SD_ILS:2177352025-03-18T11:51:21Z2025-03-18T11:51:21ZGagne, Tammy.<br/>2014<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781612284729<br/>Goods And Services Tax Act 2014 (Act 762), Regulations & Orders : (As At 25th August 2014)ent://SD_ILS/0/SD_ILS:2189892025-03-18T11:51:21Z2025-03-18T11:51:21ZMalaysia, jurisdiction governed.<br/>2014<br/>Perpustakaan Jabatan<br/>ISBN 9789678924856<br/>Perkhidmatan & pelanconganent://SD_ILS/0/SD_ILS:1960872025-03-18T11:51:21Z2025-03-18T11:51:21ZMaruwiah Ahmat<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Desa Tun Razak Perpustakaan Internet Bergerak<br/>ISBN 9789675397806<br/>The customer service solution : managing emotions, trust, and control to win your customer's businessent://SD_ILS/0/SD_ILS:2198642025-03-18T11:51:21Z2025-03-18T11:51:21ZDasu, Sriram Chase, Richard B.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071809931<br/>Stewardship : choosing service over self-interestent://SD_ILS/0/SD_ILS:2199722025-03-18T11:51:21Z2025-03-18T11:51:21ZBlock, Peter.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781609948221<br/>The business solution to poverty : designing products and services for three billion new customersent://SD_ILS/0/SD_ILS:2113652025-03-18T11:51:21Z2025-03-18T11:51:21ZPolak, Paul. Warwick, Mal<br/>2013<br/>ISBN 9781609940775<br/>Pelancongan di Malaysia : isu-isu penyelidikan terpilihent://SD_ILS/0/SD_ILS:1860382025-03-18T11:51:21Z2025-03-18T11:51:21ZJabil Mapjabil Kadir Din<br/>2012<br/>Perpustakaan Kuala Lumpur Perpustakaan Lembah Pantai<br/>ISBN 9789675311857<br/>Uncommon service : how to win by putting customers at the core of your businessent://SD_ILS/0/SD_ILS:1861362025-03-18T11:51:21Z2025-03-18T11:51:21ZFrei, Frances Morriss, Anne<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781422133316<br/>Service business development : strategies for value creation in manufacturing firmsent://SD_ILS/0/SD_ILS:2050642025-03-18T11:51:21Z2025-03-18T11:51:21ZFischer, Thomas Gebauer, Heiko Fleisch, Elgar<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781107022454<br/>How to work for an idiot : revised and expanded with more idiots, more insanity, and more incompetency : survive and thrive without killing your bossent://SD_ILS/0/SD_ILS:2074912025-03-18T11:51:21Z2025-03-18T11:51:21ZHoover, John, 1952-<br/>2012<br/>Perpustakaan Kuala Lumpur Pustaka KL @ Keramat<br/>ISBN 9789833832637<br/>Standard work for lean healthcareent://SD_ILS/0/SD_ILS:2109972025-03-18T11:51:21Z2025-03-18T11:51:21ZJackson, Thomas Lindsay, 1949-<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781439837412<br/>Service operations management : improving service deliveryent://SD_ILS/0/SD_ILS:2174482025-03-18T11:51:21Z2025-03-18T11:51:21ZJohnston, Robert, 1953- Clark, Graham, 1949- Shulver, Michael<br/>2012<br/>Perpustakaan Jabatan<br/>ISBN 9780273740483<br/>Service management : operations, strategy, information technologyent://SD_ILS/0/SD_ILS:1444222025-03-18T11:51:21Z2025-03-18T11:51:21ZFitzsimmons, James A.<br/>2011<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780071289276<br/>Design at your service : how to improve your business with the help of a designerent://SD_ILS/0/SD_ILS:1669272025-03-18T11:51:21Z2025-03-18T11:51:21ZVilades, Xenia<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9788492643561<br/>Working for the state : employment relations in the public servicesent://SD_ILS/0/SD_ILS:1858862025-03-18T11:51:21Z2025-03-18T11:51:21ZCorby, Susan, 1941- Symon, Graham<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780230278639<br/>Sales & service excellenceent://SD_ILS/0/SD_ILS:1751702025-03-18T11:51:21Z2025-03-18T11:51:21ZLeadbetter, Jane<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781852526719<br/>Occupational emergency medicineent://SD_ILS/0/SD_ILS:1473132025-03-18T11:51:21Z2025-03-18T11:51:21ZGreenberg, Michael I. Madsen, James M.<br/>2011<br/>Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy1013/2010027212-b.html">http://catdir.loc.gov/catdir/enhancements/fy1013/2010027212-b.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy1013/2010027212-d.html">http://catdir.loc.gov/catdir/enhancements/fy1013/2010027212-d.html</a> Table of contents only <a href="http://catdir.loc.gov/catdir/enhancements/fy1013/2010027212-t.html">http://catdir.loc.gov/catdir/enhancements/fy1013/2010027212-t.html</a><br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781405180719<br/>Marketing IT products and servicesent://SD_ILS/0/SD_ILS:1243322025-03-18T11:51:21Z2025-03-18T11:51:21ZKeyes, Jessica, 1950-<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781439803196<br/>Marketing IT products and services :ent://SD_ILS/0/SD_ILS:1259162025-03-18T11:51:21Z2025-03-18T11:51:21ZKeyes, Jessica, 1950-<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781439803196<br/>Six steps creating profit : a guide for small and mid-sized service-based businessesent://SD_ILS/0/SD_ILS:1413492025-03-18T11:51:21Z2025-03-18T11:51:21ZSigmon, Patricia.<br/>2010<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780470554258<br/>The handbook of innovation and services : a multi-disciplinary perspectiveent://SD_ILS/0/SD_ILS:1862332025-03-18T11:51:21Z2025-03-18T11:51:21ZGallouj, Faiz Djellal, Faridah<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781849803748<br/>Indulgence in deathent://SD_ILS/0/SD_ILS:1873822025-03-18T11:51:21Z2025-03-18T11:51:21ZRobb, J. D., 1950-<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781594134470<br/>Lean six sigma for the officeent://SD_ILS/0/SD_ILS:1243282025-03-18T11:51:21Z2025-03-18T11:51:21ZMartin, James W.<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781420068795<br/>Essentials of servives marketingent://SD_ILS/0/SD_ILS:1245712025-03-18T11:51:21Z2025-03-18T11:51:21ZLovelock, Christopher Wirtz, Jochen Chew, Patricia<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789810679958<br/>Working bodies : interactive service employment and workplace identitiesent://SD_ILS/0/SD_ILS:1308932025-03-18T11:51:21Z2025-03-18T11:51:21ZMcDowell, Linda.<br/>2009<br/>ISBN 9781405159784<br/>Working bodies : interactive service employment and workplace identitiesent://SD_ILS/0/SD_ILS:1329522025-03-18T11:51:21Z2025-03-18T11:51:21ZMcDowell, Linda.<br/>2009<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781405159784<br/>The best service is no service : how to liberate your customers from customer service, keep them happy & control costsent://SD_ILS/0/SD_ILS:1010132025-03-18T11:51:21Z2025-03-18T11:51:21ZPrice, Bill David Jaffe<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780470189085<br/>The best service is no service : How to liberate your customers from customer service, keep them happy & control costsent://SD_ILS/0/SD_ILS:1028692025-03-18T11:51:21Z2025-03-18T11:51:21ZPrice, Bill David Jaffe<br/>2008<br/>ISBN 9780470189085<br/>The marketing of technology intensive products and services : driving innovations for non-marketersent://SD_ILS/0/SD_ILS:1155112025-03-18T11:51:21Z2025-03-18T11:51:21ZCorsi, Patrick<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781848211049<br/>The best service is no service : how to liberate your customers from customer service, keep them happy & control costsent://SD_ILS/0/SD_ILS:1159832025-03-18T11:51:21Z2025-03-18T11:51:21ZPrice, Bill David Jaffe<br/>2008<br/>ISBN 9780470189085<br/>The best service is no service : How to liberate your customers from customer service, keep them happy & control costsent://SD_ILS/0/SD_ILS:1122352025-03-18T11:51:21Z2025-03-18T11:51:21ZPrice, Bill David Jaffe<br/>2008<br/>ISBN 9780470189085<br/>The best service is no service : How to liberate your customers from customer service, keep them happy & control costsent://SD_ILS/0/SD_ILS:1122462025-03-18T11:51:21Z2025-03-18T11:51:21ZPrice, Bill David Jaffe<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780470189085<br/>Living service : how to delever the service of the future todayent://SD_ILS/0/SD_ILS:1134182025-03-18T11:51:21Z2025-03-18T11:51:21ZSilvester, Marc Mohi Ahmaed<br/>2008<br/>ISBN 9780273715351<br/>A complete and balanced service scorecard : creating value through sustained performance improvementent://SD_ILS/0/SD_ILS:1134572025-03-18T11:51:21Z2025-03-18T11:51:21ZTyagi, Rajesh K. Gupta, Praveen<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780131986008<br/>Measuring marketing : 103 keys metrics every marketer needsent://SD_ILS/0/SD_ILS:790262025-03-18T11:51:21Z2025-03-18T11:51:21ZDavis, John<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780470821329<br/>Services Marketing : An Asia-Pasific and Australian perspectiveent://SD_ILS/0/SD_ILS:1000952025-03-18T11:51:21Z2025-03-18T11:51:21ZPatterson, Paul<br/>2007<br/>ISBN 9780733986789<br/>Services marketing : people, technology, strategyent://SD_ILS/0/SD_ILS:878632025-03-18T11:51:21Z2025-03-18T11:51:21ZLovelock, Christopher Wirtz, Jochen<br/>2007<br/>Perpustakaan Jabatan<br/>ISBN 9780132056762<br/>Chief customer officer : getting past lip service to passionate actionent://SD_ILS/0/SD_ILS:791332025-03-18T11:51:21Z2025-03-18T11:51:21ZBliss, Jeanne<br/>2006<br/>ISBN 9780787980948<br/>Managing innovation : new technology, new products, and new services in a global economyent://SD_ILS/0/SD_ILS:850862025-03-18T11:51:21Z2025-03-18T11:51:21ZEttlie, John E<br/>2006<br/>Perpustakaan Jabatan<br/>ISBN 9780750678957<br/>Services marketing managementent://SD_ILS/0/SD_ILS:850932025-03-18T11:51:21Z2025-03-18T11:51:21ZMudie, Peter Pirrie , Angela<br/>2006<br/>Perpustakaan Jabatan<br/>ISBN 9780750666749<br/>Servise is front stage : Positioning services for value advantageent://SD_ILS/0/SD_ILS:1239292025-03-18T11:51:21Z2025-03-18T11:51:21ZTeboul, James<br/>2006<br/>ISBN 9780230006607<br/>Info millions : how to turn what you already know about your work, hobby, or personal interests into -ent://SD_ILS/0/SD_ILS:2778802025-03-18T11:51:21Z2025-03-18T11:51:21ZSerling, Bob<br/>2006<br/>ISBN 9789833317363<br/>Services marketing in aisaent://SD_ILS/0/SD_ILS:562372025-03-18T11:51:21Z2025-03-18T11:51:21ZWirtz, Jochen<br/>2005<br/>ISBN 9789812449436<br/>Occupational safety and health in the emergency servicesent://SD_ILS/0/SD_ILS:568692025-03-18T11:51:21Z2025-03-18T11:51:21ZAngie, James S<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781401859039<br/>202 services you can sell for big profits!ent://SD_ILS/0/SD_ILS:782032025-03-18T11:51:21Z2025-03-18T11:51:21ZStephenson, James, 1966-<br/>2005<br/>ISBN 9781932531527<br/>Food Designent://SD_ILS/0/SD_ILS:799252025-03-18T11:51:21Z2025-03-18T11:51:21Z2005<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9783832790530<br/>The customer service activity book : 50 activities for inspiring exceptional serviceent://SD_ILS/0/SD_ILS:1237192025-03-18T11:51:21Z2025-03-18T11:51:21ZDoane, Darryl S. Sloat, Rose D.<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780814472590<br/>Services marketing in Asia : A case bookent://SD_ILS/0/SD_ILS:703052025-03-18T11:51:21Z2025-03-18T11:51:21ZWirtz, Jochen Lovelock, Christopher<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789812449436<br/>Services marketing in Asiaent://SD_ILS/0/SD_ILS:730032025-03-18T11:51:21Z2025-03-18T11:51:21ZWirtz, Jochen Lovelock, Christopher<br/>2005<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789812449436<br/>Services marketing in Asiaent://SD_ILS/0/SD_ILS:732002025-03-18T11:51:21Z2025-03-18T11:51:21ZWirtz, Jochen Lovelock, Christopher<br/>2005<br/>Perpustakaan Jabatan<br/>ISBN 9789812449436<br/>Services marketing : text and cases040ent://SD_ILS/0/SD_ILS:817452025-03-18T11:51:21Z2025-03-18T11:51:21ZNargundkar, Rajendra<br/>2004<br/>ISBN 9780070585829<br/>Services marketingent://SD_ILS/0/SD_ILS:190802025-03-18T11:51:21Z2025-03-18T11:51:21ZZeithaml, Valarie A. Bitner, Mary Jo<br/>2003<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071199148<br/>The innvator's solution : creating and sustaining successful growthent://SD_ILS/0/SD_ILS:957662025-03-18T11:51:21Z2025-03-18T11:51:21ZChristensen, Clayton M. Raynor, Michael E.<br/>2003<br/>Perpustakaan Jabatan<br/>ISBN 9781578518524<br/>The innovator's solutian: creating and sustaining successfull groetyent://SD_ILS/0/SD_ILS:966872025-03-18T11:51:21Z2025-03-18T11:51:21ZChristensen, Clayton M.<br/>2003<br/>ISBN 9781578518524<br/>Managing transport operationsent://SD_ILS/0/SD_ILS:210832025-03-18T11:51:21Z2025-03-18T11:51:21ZGubbins, Edmund J.<br/>2003<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780749439286<br/>Marketingent://SD_ILS/0/SD_ILS:220622025-03-18T11:51:21Z2025-03-18T11:51:21ZCrandall, Rick<br/>2003<br/>ISBN 9780071398718<br/>Managing Services : Using Technology to Create Valueent://SD_ILS/0/SD_ILS:292442025-03-18T11:51:21Z2025-03-18T11:51:21ZDavis , Mark M.<br/>2003<br/>Perpustakaan Kuala Lumpur<br/>The innovator's dilemmaent://SD_ILS/0/SD_ILS:593382025-03-18T11:51:21Z2025-03-18T11:51:21ZChristensen , Clyton M.<br/>2002<br/>ISBN 9780060521998<br/>The innovator's dilemmaent://SD_ILS/0/SD_ILS:593532025-03-18T11:51:21Z2025-03-18T11:51:21ZChristensen , Clyton M.<br/>2002<br/>ISBN 9780060521998<br/>FMM directory 2002 : Malaysian industriesent://SD_ILS/0/SD_ILS:66272025-03-18T11:51:21Z2025-03-18T11:51:21Z2002<br/>Perpustakaan Kuala Lumpur<br/>Net sourcing : renting business applications and services over a networkent://SD_ILS/0/SD_ILS:110242025-03-18T11:51:21Z2025-03-18T11:51:21ZKern, Thomas Lacity, Mary Cecelia Willcocks, Leslie P.<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780130923554<br/>Essentials of services marketing : concepts, strategies & casesent://SD_ILS/0/SD_ILS:138462025-03-18T11:51:21Z2025-03-18T11:51:21ZHoffman, K. Douglas Bateson, John E.G.<br/>2002<br/>ISBN 9780030288920<br/>Uncommon Practiceent://SD_ILS/0/SD_ILS:160162025-03-18T11:51:21Z2025-03-18T11:51:21Z2002<br/>ISBN 9780273659365<br/>Innovation in the service economyent://SD_ILS/0/SD_ILS:162312025-03-18T11:51:21Z2025-03-18T11:51:21ZGallouj, Faiz<br/>2002<br/>ISBN 9781840646702<br/>Service America in the new economyent://SD_ILS/0/SD_ILS:198682025-03-18T11:51:21Z2025-03-18T11:51:21ZAlbrecht, Karl Zemke, Ron<br/>2002<br/>ISBN 9780071377225<br/>quality second editionent://SD_ILS/0/SD_ILS:2814902025-03-18T11:51:21Z2025-03-18T11:51:21ZBeckford, John<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN Sumbangan (pbk.)<br/>The invisible touchent://SD_ILS/0/SD_ILS:57652025-03-18T11:51:21Z2025-03-18T11:51:21ZBeckwith, Harry<br/>2001<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781587990670<br/>Market leadership strategies for servise companiesent://SD_ILS/0/SD_ILS:200452025-03-18T11:51:21Z2025-03-18T11:51:21ZTerrill, Craig Middlebrooks, Arthur<br/>2001<br/>ISBN 9780844224411<br/>Services marketing people, technology, strategyent://SD_ILS/0/SD_ILS:201672025-03-18T11:51:21Z2025-03-18T11:51:21ZLovelock, Christopher<br/>2001<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780130173928<br/>The invisible touchent://SD_ILS/0/SD_ILS:37962025-03-18T11:51:21Z2025-03-18T11:51:21ZBeckwith, Harry<br/>2000<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN 9780446524179<br/>Pengurusan projek sektor awam dari perspektif praktikalent://SD_ILS/0/SD_ILS:152842025-03-18T11:51:21Z2025-03-18T11:51:21ZLee, Kiyau Loo<br/>2000<br/>ISBN 9789679933789<br/>The process-centered enterprise: The Power of commitmentsent://SD_ILS/0/SD_ILS:232042025-03-18T11:51:21Z2025-03-18T11:51:21ZPall, Gabriel R.<br/>2000<br/>ISBN 9781574442397<br/>Services marketing self-portraits : introspections, reflections and glimpses from the expertsent://SD_ILS/0/SD_ILS:461402025-03-18T11:51:21Z2025-03-18T11:51:21Z2000<br/>ISBN 9780877572893<br/>Crazy bosses: spotting them, serving them, surviving thement://SD_ILS/0/SD_ILS:1516192025-03-18T11:51:21Z2025-03-18T11:51:21ZBing, Stanley<br/>1992<br/>ISBN 9780688070731<br/>Malaysian manufacturers exporters & service companiesent://SD_ILS/0/SD_ILS:328432025-03-18T11:51:21Z2025-03-18T11:51:21Z1988<br/>Perpustakaan Kuala Lumpur<br/>Service America! : doing business in the new economyent://SD_ILS/0/SD_ILS:858732025-03-18T11:51:21Z2025-03-18T11:51:21ZAlbrecht, Karl<br/>1985<br/>ISBN 9780870946592<br/>Goods And Services Tax Act 2014 (Act 762), Regulation & Selected Orders GST : As At 20th 2017ent://SD_ILS/0/SD_ILS:2563232025-03-18T11:51:21Z2025-03-18T11:51:21ZMalaysia, jurisdiction governed.<br/>ISBN 9789678926492<br/>