Search Results for Service industries. - Narrowed by: Perpustakaan Kuala LumpurSirsiDynix Enterprisehttp://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dService$002bindustries.$0026qf$003dLIBRARY$002509Library$0025091$00253APKL$002509Perpustakaan$002bKuala$002bLumpur$0026ps$003d300?dt=list2025-03-18T12:11:16ZWorking smart and small : The role of knowledge-based and service in industries in growth strategies for small statesent://SD_ILS/0/SD_ILS:1086672025-03-18T12:11:16Z2025-03-18T12:11:16ZQurshi, Mahvash Velde, Dirk Willem te<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780850928778<br/>Restructuring in the service industries : managemnet reform and workplace relations in the UK service sectorent://SD_ILS/0/SD_ILS:456522025-03-18T12:11:16Z2025-03-18T12:11:16ZPoynter, Gavin<br/>2000<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780720123418<br/>ROOTS AND ENABLERS OF SERVICE OPERATIONS EXCELLENCEent://SD_ILS/0/SD_ILS:2809082025-03-18T12:11:16Z2025-03-18T12:11:16ZFAZLI IDRIS<br/>2019<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789674128319<br/>Winning in Service Markets : Success through People, Technology and Strategyent://SD_ILS/0/SD_ILS:2545572025-03-18T12:11:16Z2025-03-18T12:11:16ZWirtz, Jochen<br/>2017<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781944659059<br/>Living innovation : competing in the 21st century access economyent://SD_ILS/0/SD_ILS:2404942025-03-18T12:11:16Z2025-03-18T12:11:16ZMathe, Hervé<br/>2016 2015<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789814719575<br/>A teen guide to buying goods and servicesent://SD_ILS/0/SD_ILS:2177352025-03-18T12:11:16Z2025-03-18T12:11:16ZGagne, Tammy.<br/>2014<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781612284729<br/>Perkhidmatan & pelanconganent://SD_ILS/0/SD_ILS:1960872025-03-18T12:11:16Z2025-03-18T12:11:16ZMaruwiah Ahmat<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Desa Tun Razak Perpustakaan Internet Bergerak<br/>ISBN 9789675397806<br/>The customer service solution : managing emotions, trust, and control to win your customer's businessent://SD_ILS/0/SD_ILS:2198642025-03-18T12:11:16Z2025-03-18T12:11:16ZDasu, Sriram Chase, Richard B.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071809931<br/>Stewardship : choosing service over self-interestent://SD_ILS/0/SD_ILS:2199722025-03-18T12:11:16Z2025-03-18T12:11:16ZBlock, Peter.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781609948221<br/>Pelancongan di Malaysia : isu-isu penyelidikan terpilihent://SD_ILS/0/SD_ILS:1860382025-03-18T12:11:16Z2025-03-18T12:11:16ZJabil Mapjabil Kadir Din<br/>2012<br/>Perpustakaan Kuala Lumpur Perpustakaan Lembah Pantai<br/>ISBN 9789675311857<br/>Uncommon service : how to win by putting customers at the core of your businessent://SD_ILS/0/SD_ILS:1861362025-03-18T12:11:16Z2025-03-18T12:11:16ZFrei, Frances Morriss, Anne<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781422133316<br/>Service business development : strategies for value creation in manufacturing firmsent://SD_ILS/0/SD_ILS:2050642025-03-18T12:11:16Z2025-03-18T12:11:16ZFischer, Thomas Gebauer, Heiko Fleisch, Elgar<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781107022454<br/>How to work for an idiot : revised and expanded with more idiots, more insanity, and more incompetency : survive and thrive without killing your bossent://SD_ILS/0/SD_ILS:2074912025-03-18T12:11:16Z2025-03-18T12:11:16ZHoover, John, 1952-<br/>2012<br/>Perpustakaan Kuala Lumpur Pustaka KL @ Keramat<br/>ISBN 9789833832637<br/>Standard work for lean healthcareent://SD_ILS/0/SD_ILS:2109972025-03-18T12:11:16Z2025-03-18T12:11:16ZJackson, Thomas Lindsay, 1949-<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781439837412<br/>Design at your service : how to improve your business with the help of a designerent://SD_ILS/0/SD_ILS:1669272025-03-18T12:11:16Z2025-03-18T12:11:16ZVilades, Xenia<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9788492643561<br/>Working for the state : employment relations in the public servicesent://SD_ILS/0/SD_ILS:1858862025-03-18T12:11:16Z2025-03-18T12:11:16ZCorby, Susan, 1941- Symon, Graham<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780230278639<br/>Sales & service excellenceent://SD_ILS/0/SD_ILS:1751702025-03-18T12:11:16Z2025-03-18T12:11:16ZLeadbetter, Jane<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781852526719<br/>Occupational emergency medicineent://SD_ILS/0/SD_ILS:1473132025-03-18T12:11:16Z2025-03-18T12:11:16ZGreenberg, Michael I. Madsen, James M.<br/>2011<br/>Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy1013/2010027212-b.html">http://catdir.loc.gov/catdir/enhancements/fy1013/2010027212-b.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy1013/2010027212-d.html">http://catdir.loc.gov/catdir/enhancements/fy1013/2010027212-d.html</a> Table of contents only <a href="http://catdir.loc.gov/catdir/enhancements/fy1013/2010027212-t.html">http://catdir.loc.gov/catdir/enhancements/fy1013/2010027212-t.html</a><br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781405180719<br/>Marketing IT products and servicesent://SD_ILS/0/SD_ILS:1243322025-03-18T12:11:16Z2025-03-18T12:11:16ZKeyes, Jessica, 1950-<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781439803196<br/>Marketing IT products and services :ent://SD_ILS/0/SD_ILS:1259162025-03-18T12:11:16Z2025-03-18T12:11:16ZKeyes, Jessica, 1950-<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781439803196<br/>Six steps creating profit : a guide for small and mid-sized service-based businessesent://SD_ILS/0/SD_ILS:1413492025-03-18T12:11:16Z2025-03-18T12:11:16ZSigmon, Patricia.<br/>2010<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780470554258<br/>The handbook of innovation and services : a multi-disciplinary perspectiveent://SD_ILS/0/SD_ILS:1862332025-03-18T12:11:16Z2025-03-18T12:11:16ZGallouj, Faiz Djellal, Faridah<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781849803748<br/>Indulgence in deathent://SD_ILS/0/SD_ILS:1873822025-03-18T12:11:16Z2025-03-18T12:11:16ZRobb, J. D., 1950-<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781594134470<br/>Lean six sigma for the officeent://SD_ILS/0/SD_ILS:1243282025-03-18T12:11:16Z2025-03-18T12:11:16ZMartin, James W.<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781420068795<br/>Essentials of servives marketingent://SD_ILS/0/SD_ILS:1245712025-03-18T12:11:16Z2025-03-18T12:11:16ZLovelock, Christopher Wirtz, Jochen Chew, Patricia<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789810679958<br/>The best service is no service : how to liberate your customers from customer service, keep them happy & control costsent://SD_ILS/0/SD_ILS:1010132025-03-18T12:11:16Z2025-03-18T12:11:16ZPrice, Bill David Jaffe<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780470189085<br/>The marketing of technology intensive products and services : driving innovations for non-marketersent://SD_ILS/0/SD_ILS:1155112025-03-18T12:11:16Z2025-03-18T12:11:16ZCorsi, Patrick<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781848211049<br/>A complete and balanced service scorecard : creating value through sustained performance improvementent://SD_ILS/0/SD_ILS:1134572025-03-18T12:11:16Z2025-03-18T12:11:16ZTyagi, Rajesh K. Gupta, Praveen<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780131986008<br/>Measuring marketing : 103 keys metrics every marketer needsent://SD_ILS/0/SD_ILS:790262025-03-18T12:11:16Z2025-03-18T12:11:16ZDavis, John<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780470821329<br/>Occupational safety and health in the emergency servicesent://SD_ILS/0/SD_ILS:568692025-03-18T12:11:16Z2025-03-18T12:11:16ZAngie, James S<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781401859039<br/>The customer service activity book : 50 activities for inspiring exceptional serviceent://SD_ILS/0/SD_ILS:1237192025-03-18T12:11:16Z2025-03-18T12:11:16ZDoane, Darryl S. Sloat, Rose D.<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780814472590<br/>Services marketing in Asia : A case bookent://SD_ILS/0/SD_ILS:703052025-03-18T12:11:16Z2025-03-18T12:11:16ZWirtz, Jochen Lovelock, Christopher<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789812449436<br/>Services marketingent://SD_ILS/0/SD_ILS:190802025-03-18T12:11:16Z2025-03-18T12:11:16ZZeithaml, Valarie A. Bitner, Mary Jo<br/>2003<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071199148<br/>Managing transport operationsent://SD_ILS/0/SD_ILS:210832025-03-18T12:11:16Z2025-03-18T12:11:16ZGubbins, Edmund J.<br/>2003<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780749439286<br/>Managing Services : Using Technology to Create Valueent://SD_ILS/0/SD_ILS:292442025-03-18T12:11:16Z2025-03-18T12:11:16ZDavis , Mark M.<br/>2003<br/>Perpustakaan Kuala Lumpur<br/>FMM directory 2002 : Malaysian industriesent://SD_ILS/0/SD_ILS:66272025-03-18T12:11:16Z2025-03-18T12:11:16Z2002<br/>Perpustakaan Kuala Lumpur<br/>Net sourcing : renting business applications and services over a networkent://SD_ILS/0/SD_ILS:110242025-03-18T12:11:16Z2025-03-18T12:11:16ZKern, Thomas Lacity, Mary Cecelia Willcocks, Leslie P.<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780130923554<br/>quality second editionent://SD_ILS/0/SD_ILS:2814902025-03-18T12:11:16Z2025-03-18T12:11:16ZBeckford, John<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN Sumbangan (pbk.)<br/>The invisible touchent://SD_ILS/0/SD_ILS:57652025-03-18T12:11:16Z2025-03-18T12:11:16ZBeckwith, Harry<br/>2001<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781587990670<br/>Services marketing people, technology, strategyent://SD_ILS/0/SD_ILS:201672025-03-18T12:11:16Z2025-03-18T12:11:16ZLovelock, Christopher<br/>2001<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780130173928<br/>The invisible touchent://SD_ILS/0/SD_ILS:37962025-03-18T12:11:16Z2025-03-18T12:11:16ZBeckwith, Harry<br/>2000<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN 9780446524179<br/>Malaysian manufacturers exporters & service companiesent://SD_ILS/0/SD_ILS:328432025-03-18T12:11:16Z2025-03-18T12:11:16Z1988<br/>Perpustakaan Kuala Lumpur<br/>