Search Results for Service industries. - Narrowed by: Customer relations. SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dService$002bindustries.$0026qf$003dSUBJECT$002509Subject$002509Customer$002brelations.$002509Customer$002brelations.$0026ic$003dtrue$0026ps$003d300? 2025-11-05T10:23:35Z Winning in Service Markets : Success through People, Technology and Strategy ent://SD_ILS/0/SD_ILS:254557 2025-11-05T10:23:35Z 2025-11-05T10:23:35Z Wirtz, Jochen<br/>2017<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781944659059<br/> The customer service solution : managing emotions, trust, and control to win your customer's business ent://SD_ILS/0/SD_ILS:219864 2025-11-05T10:23:35Z 2025-11-05T10:23:35Z Dasu, Sriram&#160;Chase, Richard B.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780071809931<br/> Uncommon service : how to win by putting customers at the core of your business ent://SD_ILS/0/SD_ILS:186136 2025-11-05T10:23:35Z 2025-11-05T10:23:35Z Frei, Frances&#160;Morriss, Anne<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781422133316<br/>