Search Results for Social networks - Narrowed by: Customer relationsSirsiDynix Enterprisehttp://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dSocial$002bnetworks$0026qf$003dSUBJECT$002509Subject$002509Customer$002brelations$002509Customer$002brelations$0026ps$003d300?2025-03-26T22:29:12ZLikeable social media : how to delight your customers, create an irresistible brand, and be generally amazing on facebook (& other social networks)ent://SD_ILS/0/SD_ILS:2873252025-03-26T22:29:12Z2025-03-26T22:29:12ZKerpen, Dave<br/>2011<br/>Pustaka KL @ Keramat<br/>ISBN 9780071813723<br/>A stakeholder approach to issues managementent://SD_ILS/0/SD_ILS:1849572025-03-26T22:29:12Z2025-03-26T22:29:12ZBoutilier, Robert, 1950-<br/>Offers a fact-based strategy development process for managing issues and controversies. The book shows practitioners how to ground their strategic advice on empirical research that reveals the socio-political dynamics of the issue. It is the first book to approach issues management from a blended application of advances in stakeholder theory and social network analysis. Readers learn how to track the socio-political environment in order to (a) avoid risks and crises, (b) obtain essential environmental scanning information for strategy development or adjustment, and (c) secure the organization's reputation and access to vital resources.<br/>2013 2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781606490976<br/>Engage! : the complete guide for brands & businesses to build, cultivate and measure success in the new web/c Brian Solis.ent://SD_ILS/0/SD_ILS:1464672025-03-26T22:29:12Z2025-03-26T22:29:12ZSolis, Brian<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781118003763<br/>