Search Results for Strategy. - Narrowed by: Customer relations. SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dStrategy.$0026qf$003dSUBJECT$002509Subject$002509Customer$002brelations.$002509Customer$002brelations.$0026ps$003d300?dt=list 2026-01-27T07:16:53Z Winning in Service Markets : Success through People, Technology and Strategy ent://SD_ILS/0/SD_ILS:254557 2026-01-27T07:16:53Z 2026-01-27T07:16:53Z Wirtz, Jochen<br/>2017<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781944659059<br/> Stakeholders matter : a new paradigm for strategy in society ent://SD_ILS/0/SD_ILS:205071 2026-01-27T07:16:53Z 2026-01-27T07:16:53Z Sachs, Sybille&#160;Ruhli, Edwin<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780521196390<br/> When core values are strategic : how the basic values of Procter &amp; Gamble transformed leadership at Fortune 500 companies ent://SD_ILS/0/SD_ILS:217476 2026-01-27T07:16:53Z 2026-01-27T07:16:53Z Tocquigny, Rick, 1955-&#160;Butcher, Andy<br/>2012<br/>Perpustakaan Jabatan<br/>ISBN&#160;9780132905336<br/> The strategic designer ent://SD_ILS/0/SD_ILS:167538 2026-01-27T07:16:53Z 2026-01-27T07:16:53Z Holston, David<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781600617997<br/> Improving customer satisfaction, loyalty, and profit : an integrated measurement and management system ent://SD_ILS/0/SD_ILS:183723 2026-01-27T07:16:53Z 2026-01-27T07:16:53Z Johnson, Michael D. (Michael David)&#160;Gustafsson, Anders, 1964-<br/>2000<br/>ISBN&#160;9780787953102<br/>