Search Results for Total qualify Management - Narrowed by: Customer relations SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dTotal$002bqualify$002bManagement$0026qf$003dSUBJECT$002509Subject$002509Customer$002brelations$002509Customer$002brelations$0026ic$003dtrue$0026ps$003d300? 2025-11-05T14:51:44Z Customer care excellence ent://SD_ILS/0/SD_ILS:17106 2025-11-05T14:51:44Z 2025-11-05T14:51:44Z Cook, Sarah<br/>2002<br/>ISBN&#160;9780074937921<br/> The quality movement: What total quality management is really all about! ent://SD_ILS/0/SD_ILS:155015 2025-11-05T14:51:44Z 2025-11-05T14:51:44Z Drummond, Helga<br/>1992<br/>ISBN&#160;9780749407537<br/>