Search Results for Total quality management. - Narrowed by: Perpustakaan Kuala Lumpur SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dTotal$002bquality$002bmanagement.$0026qf$003dLIBRARY$002509Library$0025091$00253APKL$002509Perpustakaan$002bKuala$002bLumpur$0026ps$003d300? 2025-10-28T18:31:38Z Malaysia TQM casebook : total quality management ent://SD_ILS/0/SD_ILS:125151 2025-10-28T18:31:38Z 2025-10-28T18:31:38Z National Productivity Corporation<br/>2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9789839929324<br/> Total quality : management, organization and strategy ent://SD_ILS/0/SD_ILS:54490 2025-10-28T18:31:38Z 2025-10-28T18:31:38Z Evans, James R.<br/>2005<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780324301595<br/> Total Quality Management And The Institutional Work Culture In Indonesian Higher Education ent://SD_ILS/0/SD_ILS:274221 2025-10-28T18:31:38Z 2025-10-28T18:31:38Z Ahmad Suriansyah<br/>2019<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail&#160;Pustaka KL @ PPR Pinggiran Bukit Jalil<br/>ISBN&#160;9789831009017<br/> Quality management in road maintenance towards total customer satisfaction in City Hall Kuala Lumpur , Malaysia ent://SD_ILS/0/SD_ILS:83921 2025-10-28T18:31:38Z 2025-10-28T18:31:38Z Ahmad Khir Mohammad<br/>2002<br/>Perpustakaan Kuala Lumpur<br/> Faktor kesedaran dan komitmen di kalangan warga kerja DBKL terhadap penghayatan sistem pengurusan kualiti MS ISO 9001:2015 ent://SD_ILS/0/SD_ILS:271554 2025-10-28T18:31:38Z 2025-10-28T18:31:38Z Hamidi bin Che Kob<br/>2019<br/>Perpustakaan Kuala Lumpur<br/> SISTEM PENGURUSAN KUALITI PENTADBIRAN UNIVERSITI AWAM ent://SD_ILS/0/SD_ILS:281050 2025-10-28T18:31:38Z 2025-10-28T18:31:38Z Firli Amin Hj Ismail&#160;Sity Daud, Prof. Madya, Dr., 1968- author.<br/>2019<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9789674128722<br/> Humanise : why human-centred leadership is the key to the 21st century ent://SD_ILS/0/SD_ILS:227803 2025-10-28T18:31:38Z 2025-10-28T18:31:38Z Howard, Anthony, author<br/>2015<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Muhibbah&#160;Perpustakaan Kuala Lumpur, Cawangan Jelatek&#160;Perpustakaan Kuala Lumpur, Cawangan Gombak Setia&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780730316640<br/> The executive guide to healthcare kaizen : leadership for a continuously learning and improving organization ent://SD_ILS/0/SD_ILS:219901 2025-10-28T18:31:38Z 2025-10-28T18:31:38Z Graban, Mark, author.&#160;Swartz, Joseph E., author<br/>2014<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Jabatan<br/>ISBN&#160;9781466586413<br/> Kualiti Perkhidmatan Awam Menurut Perspektif Islam ent://SD_ILS/0/SD_ILS:220773 2025-10-28T18:31:38Z 2025-10-28T18:31:38Z Ilhaamie Abdul Ghani Azmi, author&#160;Sharifah Hayaati Syed Ismail, author&#160;Siti Ami Basir, author<br/>2013<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail&#160;Perpustakaan Jabatan<br/>ISBN&#160;9789831005965<br/> The moonlight effect : debunking business myths to improve wellbeing ent://SD_ILS/0/SD_ILS:192020 2025-10-28T18:31:38Z 2025-10-28T18:31:38Z Moss, Simon.&#160;Callanan, John, 1947-&#160;Wilson, Samuel<br/>2012<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780734611024<br/> Quality management in the construction industry ent://SD_ILS/0/SD_ILS:198626 2025-10-28T18:31:38Z 2025-10-28T18:31:38Z Hamzah Abdul Rahman&#160;Wang, Chen<br/>2012<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail&#160;Perpustakaan Kuala Lumpur<br/>ISBN&#160;9789831005590<br/> Beyond performance management : why, when, and how to use 40 tools and best practices for superior business performance ent://SD_ILS/0/SD_ILS:178901 2025-10-28T18:31:38Z 2025-10-28T18:31:38Z Hope, Jeremy.&#160;Player, Steve, 1958-<br/>2012<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9781422141953<br/> Lean six sigma for hospitals : simple steps to fast, affordable, and flawless healthcare ent://SD_ILS/0/SD_ILS:146535 2025-10-28T18:31:38Z 2025-10-28T18:31:38Z Arthur, Jay, 1951-<br/>2011<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780071753258<br/> The power of LEO : the revolutionary process for achieving extraordinary results ent://SD_ILS/0/SD_ILS:184932 2025-10-28T18:31:38Z 2025-10-28T18:31:38Z Chowdhury, Subir.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780071767996<br/> Government program management ent://SD_ILS/0/SD_ILS:185864 2025-10-28T18:31:38Z 2025-10-28T18:31:38Z Barkley, Bruce, 1939-<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780071744485<br/> The future of lean sigma thinking in a changing business environment ent://SD_ILS/0/SD_ILS:210957 2025-10-28T18:31:38Z 2025-10-28T18:31:38Z Rogers, David.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781439851029<br/> Toyota kata : managing people for improvement, adaptiveness, and superior results by Mike Rother ent://SD_ILS/0/SD_ILS:120470 2025-10-28T18:31:38Z 2025-10-28T18:31:38Z Rother, Mike.<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780071635233<br/> Public service performance : perspectives on measurement and management ent://SD_ILS/0/SD_ILS:188217 2025-10-28T18:31:38Z 2025-10-28T18:31:38Z Boyne, George A.<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780521172936<br/> Metrics 2.0 : creating scorecards for high-performance teams and organizations ent://SD_ILS/0/SD_ILS:162457 2025-10-28T18:31:38Z 2025-10-28T18:31:38Z Huwe, Ruth A.<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780313384561<br/> It applications or tqm and library marketing ent://SD_ILS/0/SD_ILS:115228 2025-10-28T18:31:38Z 2025-10-28T18:31:38Z Dabas, K. C.<br/>2009&#160;2008&#160;2007&#160;2006&#160;2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9788170005476<br/> Quality management in libraries ent://SD_ILS/0/SD_ILS:115232 2025-10-28T18:31:38Z 2025-10-28T18:31:38Z Dabas, K. C.<br/>2009&#160;2008&#160;2007&#160;2006&#160;2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9788170005483<br/> The quality library : a guide to staff-driven improvement, better efficiency and happier customers ent://SD_ILS/0/SD_ILS:116873 2025-10-28T18:31:38Z 2025-10-28T18:31:38Z Laughlin, Sara&#160;Wilson , Ray W.<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9788184082463<br/> Lean six sigma for the office ent://SD_ILS/0/SD_ILS:124328 2025-10-28T18:31:38Z 2025-10-28T18:31:38Z Martin, James W.<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781420068795<br/> A guide to lean six sigma management skills ent://SD_ILS/0/SD_ILS:125409 2025-10-28T18:31:38Z 2025-10-28T18:31:38Z Gitlow, Howard S.<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781420084160<br/> The quality library : A guide to staff-driven improvement, better efficiency, and happier customers ent://SD_ILS/0/SD_ILS:100423 2025-10-28T18:31:38Z 2025-10-28T18:31:38Z Laughlin, Sara 1949-&#160;Wilson, Ray W.<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul&#160;Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780838909522<br/> A complete and balanced service scorecard : creating value through sustained performance improvement ent://SD_ILS/0/SD_ILS:113457 2025-10-28T18:31:38Z 2025-10-28T18:31:38Z Tyagi, Rajesh K.&#160;Gupta, Praveen<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780131986008<br/> Menyusun semula kualiti di sekolah ent://SD_ILS/0/SD_ILS:90791 2025-10-28T18:31:38Z 2025-10-28T18:31:38Z Davies, Brent&#160;Zol Azlan Hamidin&#160;West-Burnham, John<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul&#160;Perpustakaan Kuala Lumpur, Cawangan Bandar Tun Razak&#160;Perpustakaan Kuala Lumpur, Cawangan Desa Tun Razak&#160;Perpustakaan Internet Bergerak&#160;Perpustakaan Kuala Lumpur<br/>ISBN&#160;9789830681412<br/> Quality management in food chains ent://SD_ILS/0/SD_ILS:97353 2025-10-28T18:31:38Z 2025-10-28T18:31:38Z Theuvsen, Ludwig&#160;Spiller, Achim&#160;Peupert, Martina&#160;Jahn, Gabriele<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9789076998909<br/> Quality: a corporate force: managing for excellence ent://SD_ILS/0/SD_ILS:70303 2025-10-28T18:31:38Z 2025-10-28T18:31:38Z Aikens, C. Harold<br/>2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780131197572<br/> Getting started in six sigma ent://SD_ILS/0/SD_ILS:50626 2025-10-28T18:31:38Z 2025-10-28T18:31:38Z Thomsett, Michael C.<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780471668114<br/> Managing total quality : enhancing personal and company value ent://SD_ILS/0/SD_ILS:77536 2025-10-28T18:31:38Z 2025-10-28T18:31:38Z Rampersad, Hubert K.<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780070585379<br/> Implementing quality : a practical guide to tools and technique ent://SD_ILS/0/SD_ILS:47826 2025-10-28T18:31:38Z 2025-10-28T18:31:38Z Basu, Ron<br/>2004<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781844800575<br/> The Management and Control Of Quality ent://SD_ILS/0/SD_ILS:13986 2025-10-28T18:31:38Z 2025-10-28T18:31:38Z Evans, James R.&#160;Lindsay, William M.<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780324066807<br/> Sistem Pengurusan kualiti ISO 9000:2000 strategi ke arah pensijilan ent://SD_ILS/0/SD_ILS:22345 2025-10-28T18:31:38Z 2025-10-28T18:31:38Z Azizah Abdullah<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9789832473688<br/> quality second edition ent://SD_ILS/0/SD_ILS:281490 2025-10-28T18:31:38Z 2025-10-28T18:31:38Z Beckford, John<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;Sumbangan (pbk.)<br/> Schools of quality ent://SD_ILS/0/SD_ILS:30754 2025-10-28T18:31:38Z 2025-10-28T18:31:38Z Bonstingl, John Jay<br/>2001<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780761978558<br/>