Search Results for Vernon, RobertSirsiDynix Enterprisehttp://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dVernon$00252C$002bRobert$0026ps$003d300?dt=list2026-08-08T11:40:53ZKeep talking korean :b audio course [electronic resources]ent://SD_ILS/0/SD_ILS:2262402026-08-08T11:40:53Z2026-08-08T11:40:53ZVernon, Robert<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Jabatan<br/>ISBN 9781471801228<br/>Assessing service quality : satisfying the expectations of library customersent://SD_ILS/0/SD_ILS:2312922026-08-08T11:40:53Z2026-08-08T11:40:53ZHernon, Peter Altman, Ellen. Dugan, Robert E., 1952-<br/>2015<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780838913086<br/>Managing with data : using ACRLMetrics and PLAmetricsent://SD_ILS/0/SD_ILS:2325092026-08-08T11:40:53Z2026-08-08T11:40:53ZHernon, Peter Dugan, Robert E., 1952- Matthews, Joseph R.<br/>2015<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780838912430<br/>Getting started with evaluationent://SD_ILS/0/SD_ILS:2325042026-08-08T11:40:53Z2026-08-08T11:40:53ZHernon, Peter Dugan, Robert E., 1952- author. Matthews, Joseph R., author.<br/>2014<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780838911952<br/>