Search Results for american - Narrowed by: Public services (Libraries) SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003damerican$0026qf$003dSUBJECT$002509Subject$002509Public$002bservices$002b$002528Libraries$002529$002509Public$002bservices$002b$002528Libraries$002529$0026ps$003d300$0026isd$003dtrue? 2026-05-28T20:14:19Z Getting Started In Service Design : A How To Do It Manual For Librarians ent://SD_ILS/0/SD_ILS:266674 2026-05-28T20:14:19Z 2026-05-28T20:14:19Z Marquez, Joe J.,&#160;Downey, Annie,<br/>2017<br/>ISBN&#160;9780838915646<br/> New routes to library success : 100+ ideas from outside the stacks ent://SD_ILS/0/SD_ILS:231736 2026-05-28T20:14:19Z 2026-05-28T20:14:19Z Doucett, Elisabeth, author.<br/>2015<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780838913130<br/> Leading libraries : how to create a service culture ent://SD_ILS/0/SD_ILS:232505 2026-05-28T20:14:19Z 2026-05-28T20:14:19Z VanDuinkerken, Wyoma&#160;Customer relations.<br/>2015<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780838913123<br/> Putting the user first : 30 strategies for transforming library services ent://SD_ILS/0/SD_ILS:240568 2026-05-28T20:14:19Z 2026-05-28T20:14:19Z McDonald, Courtney Greene<br/>2014<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN&#160;9780838987322<br/> Creating the customer-driven library : building on the bookstore model ent://SD_ILS/0/SD_ILS:93032 2026-05-28T20:14:19Z 2026-05-28T20:14:19Z Woodward, Jeannette A.<br/>2005<br/>ISBN&#160;9780838908884<br/>