Search Results for chen - Narrowed by: Customer services SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dchen$0026qf$003dSUBJECT$002509Subject$002509Customer$002bservices$002509Customer$002bservices$0026ps$003d300?dt=list 2026-10-06T09:11:22Z When customers think we don't care : ending actions that self-destruct companies, customer service and jobs ent://SD_ILS/0/SD_ILS:114953 2026-10-06T09:11:22Z 2026-10-06T09:11:22Z Buchanan, Richard W.<br/>2008<br/>ISBN&#160;9780070138636<br/> A complaint is a gift : Recovering customer loyalty when things go wrong ent://SD_ILS/0/SD_ILS:112558 2026-10-06T09:11:22Z 2026-10-06T09:11:22Z Barlow, Janelle, 1943-&#160;Molle<br/>2008<br/>Perpustakaan Jabatan<br/>ISBN&#160;9781576755822<br/> A complaint is a gift : Recovering customer loyalty when things go wrong ent://SD_ILS/0/SD_ILS:112559 2026-10-06T09:11:22Z 2026-10-06T09:11:22Z Barlow, Janelle, 1943-&#160;Molle<br/>2008<br/>ISBN&#160;9781576755822<br/> A complaint is a gift : Recovering customer loyalty when things go wrong ent://SD_ILS/0/SD_ILS:112561 2026-10-06T09:11:22Z 2026-10-06T09:11:22Z Barlow, Janelle, 1943-&#160;Molle<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN&#160;9781576755822<br/> A complaint is a gift : Recovering customer loyalty when things go wrong ent://SD_ILS/0/SD_ILS:112562 2026-10-06T09:11:22Z 2026-10-06T09:11:22Z Barlow, Janelle, 1943-&#160;Molle<br/>2008<br/>ISBN&#160;9781576755822<br/> A complaint is a gift : Recovering customer loyalty when things go wrong ent://SD_ILS/0/SD_ILS:112563 2026-10-06T09:11:22Z 2026-10-06T09:11:22Z Barlow, Janelle, 1943-&#160;Moller, Claus 1942-<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9781576755822<br/> A complaint is a gift : Recovering customer loyalty when things go wrong ent://SD_ILS/0/SD_ILS:112564 2026-10-06T09:11:22Z 2026-10-06T09:11:22Z Barlow, Janelle, 1943-&#160;Moller, Claus 1942-<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9781576755822<br/> A complaint is a gift : Recovering customer loyalty when things go wrong ent://SD_ILS/0/SD_ILS:112565 2026-10-06T09:11:22Z 2026-10-06T09:11:22Z Barlow, Janelle, 1943-&#160;Moller, Claus 1942-<br/>2008<br/>ISBN&#160;9781576755822<br/> A complaint is a gift : Recovering customer loyalty when things go wrong ent://SD_ILS/0/SD_ILS:112566 2026-10-06T09:11:22Z 2026-10-06T09:11:22Z Barlow, Janelle, 1943-&#160;Moller, Claus 1942-<br/>2008<br/>ISBN&#160;9781576755822<br/> A complaint is a gift : Recovering customer loyalty when things go wrong ent://SD_ILS/0/SD_ILS:112567 2026-10-06T09:11:22Z 2026-10-06T09:11:22Z Barlow, Janelle, 1943-&#160;Moller, Claus 1942-<br/>2008<br/>ISBN&#160;9781576755822<br/> When customers talk ent://SD_ILS/0/SD_ILS:74331 2026-10-06T09:11:22Z 2026-10-06T09:11:22Z Gross , Scoot T.<br/>2005<br/>ISBN&#160;9780793195190<br/> When customers talk ent://SD_ILS/0/SD_ILS:78301 2026-10-06T09:11:22Z 2026-10-06T09:11:22Z Gross , Scoot T.<br/>2005<br/>ISBN&#160;9780793195190<br/> When customers talk : turn what they tell you into sales ent://SD_ILS/0/SD_ILS:78401 2026-10-06T09:11:22Z 2026-10-06T09:11:22Z Gross , Scoot T.<br/>2005<br/>ISBN&#160;9780793195190<br/> When customers talk ent://SD_ILS/0/SD_ILS:80230 2026-10-06T09:11:22Z 2026-10-06T09:11:22Z Gross , Scoot T.<br/>2005<br/>Perpustakaan Jabatan<br/>ISBN&#160;9780793195190<br/> The relationship edge in business : Connecting with customers and colleagues when it counts ent://SD_ILS/0/SD_ILS:33347 2026-10-06T09:11:22Z 2026-10-06T09:11:22Z Acuff, Jerry<br/>2004<br/>ISBN&#160;9780471477129<br/> When fish fly : lessons for creating a vital and energized workplace from the world famous Pike Place Fish Market ent://SD_ILS/0/SD_ILS:48052 2026-10-06T09:11:22Z 2026-10-06T09:11:22Z Yokoyama, John<br/>2004<br/>ISBN&#160;9781401300616<br/> When customers think we don't care ent://SD_ILS/0/SD_ILS:10218 2026-10-06T09:11:22Z 2026-10-06T09:11:22Z Buchanan, Richard W.<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780074709306<br/>