Search Results for heron, Peter. - Narrowed by: English SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dheron$00252C$002bPeter.$0026qf$003dLANGUAGE$002509Language$002509ENG$002509English$0026ps$003d300?dt=list 2026-01-27T03:56:53Z Soccer hero ent://SD_ILS/0/SD_ILS:304935 2026-01-27T03:56:53Z 2026-01-27T03:56:53Z Peters, Stephanie True<br/>2021<br/>Perpustakaan Kuala Lumpur, Cawangan Desa Tun Razak<br/>ISBN&#160;9780316542135<br/> Assessing service quality : satisfying the expectations of library customers ent://SD_ILS/0/SD_ILS:231292 2026-01-27T03:56:53Z 2026-01-27T03:56:53Z Hernon, Peter&#160;Altman, Ellen.&#160;Dugan, Robert E., 1952-<br/>2015<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780838913086<br/> Managing with data : using ACRLMetrics and PLAmetrics ent://SD_ILS/0/SD_ILS:232509 2026-01-27T03:56:53Z 2026-01-27T03:56:53Z Hernon, Peter&#160;Dugan, Robert E., 1952-&#160;Matthews, Joseph R.<br/>2015<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780838912430<br/> Double agent : the first hero of World War II and how the FBI outwitted and destroyed a Nazi spy ring ent://SD_ILS/0/SD_ILS:220610 2026-01-27T03:56:53Z 2026-01-27T03:56:53Z Duffy, Peter, 1969-<br/>2014<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781451667950<br/> Getting started with evaluation ent://SD_ILS/0/SD_ILS:232504 2026-01-27T03:56:53Z 2026-01-27T03:56:53Z Hernon, Peter&#160;Dugan, Robert E., 1952- author.&#160;Matthews, Joseph R., author.<br/>2014<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780838911952<br/> Assessing service quality : satisfying the expectations of library customers ent://SD_ILS/0/SD_ILS:187304 2026-01-27T03:56:53Z 2026-01-27T03:56:53Z Hernon, Peter.&#160;Altman, Ellen<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780838910214<br/> Shaping the future : advancing the understanding of leadership ent://SD_ILS/0/SD_ILS:147583 2026-01-27T03:56:53Z 2026-01-27T03:56:53Z Hernon, Peter.<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781598846157<br/> Delivering satisfaction and service quality : a customer-based approach for libraries ent://SD_ILS/0/SD_ILS:116871 2026-01-27T03:56:53Z 2026-01-27T03:56:53Z Hernon, Peter&#160;Whitman, John R.<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9788184082425<br/> Improving the quality library services for students with disabilities ent://SD_ILS/0/SD_ILS:77799 2026-01-27T03:56:53Z 2026-01-27T03:56:53Z Hernon, Peter&#160;Calvert, Philip.<br/>2006<br/>ISBN&#160;9781591583004<br/> Peter Lorimer leeds and Scotland hero ent://SD_ILS/0/SD_ILS:98509 2026-01-27T03:56:53Z 2026-01-27T03:56:53Z Lorimer, Peter.&#160;Rostron, Phil<br/>2002<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN&#160;9781840186123<br/> Delivering satisfaction and service quality : a customer-based approach for libraries ent://SD_ILS/0/SD_ILS:100692 2026-01-27T03:56:53Z 2026-01-27T03:56:53Z Hernon, Peter&#160;Whitman, John R.<br/>2001<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780838907894<br/>