Search Results for heron, Peter. - Narrowed by: Open shelfSirsiDynix Enterprisehttp://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dheron$00252C$002bPeter.$0026qf$003dLOCATION$002509Shelf$002bLocation$0025091$00253AOPENSHELF$002509Open$002bshelf$0026ps$003d300?dt=list2026-02-03T18:44:30ZDouble agent : the first hero of World War II and how the FBI outwitted and destroyed a Nazi spy ringent://SD_ILS/0/SD_ILS:2206102026-02-03T18:44:30Z2026-02-03T18:44:30ZDuffy, Peter, 1969-<br/>2014<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781451667950<br/>Assessing service quality : satisfying the expectations of library customersent://SD_ILS/0/SD_ILS:1873042026-02-03T18:44:30Z2026-02-03T18:44:30ZHernon, Peter. Altman, Ellen<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780838910214<br/>Delivering satisfaction and service quality : a customer-based approach for librariesent://SD_ILS/0/SD_ILS:1168712026-02-03T18:44:30Z2026-02-03T18:44:30ZHernon, Peter Whitman, John R.<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9788184082425<br/>Delivering satisfaction and service quality : a customer-based approach for librariesent://SD_ILS/0/SD_ILS:1006922026-02-03T18:44:30Z2026-02-03T18:44:30ZHernon, Peter Whitman, John R.<br/>2001<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780838907894<br/>Improving the quality library services for students with disabilitiesent://SD_ILS/0/SD_ILS:778002026-02-03T18:44:30Z2026-02-03T18:44:30ZHernon, Peter<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781591583004<br/>