Search Results for management - Narrowed by: Customer relations - Management SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dmanagement$0026qf$003dSUBJECT$002509Subject$002509Customer$002brelations$002b-$002bManagement$002509Customer$002brelations$002b-$002bManagement$0026ps$003d300? 2025-09-30T14:42:04Z Customer relationship management ent://SD_ILS/0/SD_ILS:12981 2025-09-30T14:42:04Z 2025-09-30T14:42:04Z Anton, Dr. Jon&#160;Petouhoff, Dr. Natalie L.<br/>2002<br/>ISBN&#160;9780130990693<br/> Customer relationship management ent://SD_ILS/0/SD_ILS:16970 2025-09-30T14:42:04Z 2025-09-30T14:42:04Z Cunningham, Patricia M.<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781841122137<br/> CRM Redefining customer relationship management ent://SD_ILS/0/SD_ILS:12938 2025-09-30T14:42:04Z 2025-09-30T14:42:04Z Peel, Jeffrey<br/>2002<br/>ISBN&#160;9781555582630<br/> Harvard business review on customer relationship management ent://SD_ILS/0/SD_ILS:13244 2025-09-30T14:42:04Z 2025-09-30T14:42:04Z 2001<br/>ISBN&#160;9781578516995<br/> Customer Relationship Management : A strategic imperative in the world of e-Business ent://SD_ILS/0/SD_ILS:22639 2025-09-30T14:42:04Z 2025-09-30T14:42:04Z Brown, Stanley A.<br/>2000<br/>ISBN&#160;9780470831069<br/> The outside-in corporation : how to build a customer-centric organization for breakthrough results ent://SD_ILS/0/SD_ILS:73021 2025-09-30T14:42:04Z 2025-09-30T14:42:04Z Bund, Barbara E.<br/>2006<br/>ISBN&#160;9780071459310<br/> The outside-in corporation : how to build a customer-centric organization for breakthrough results ent://SD_ILS/0/SD_ILS:73218 2025-09-30T14:42:04Z 2025-09-30T14:42:04Z Bund, Barbara E.<br/>2006<br/>Perpustakaan Jabatan<br/>ISBN&#160;9780071459310<br/> CRM unplugged : realeasing CRM's strategic value ent://SD_ILS/0/SD_ILS:33383 2025-09-30T14:42:04Z 2025-09-30T14:42:04Z Bligh, Philip&#160;Turk, Douglas&#160;Porter, Micheal E.<br/>2004<br/>ISBN&#160;9780471483045<br/> Managing customer relationships : a strategic framework ent://SD_ILS/0/SD_ILS:33410 2025-09-30T14:42:04Z 2025-09-30T14:42:04Z Peppers, Don&#160;Rogers, Martha<br/>2004<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780471485902<br/> Managing customer relationships : a strategic framework ent://SD_ILS/0/SD_ILS:41099 2025-09-30T14:42:04Z 2025-09-30T14:42:04Z Peppers, Don<br/>2004<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780471485902<br/> Managing Services : Using Technology to Create Value ent://SD_ILS/0/SD_ILS:29244 2025-09-30T14:42:04Z 2025-09-30T14:42:04Z Davis , Mark M.<br/>2003<br/>Perpustakaan Kuala Lumpur<br/> Built for use ent://SD_ILS/0/SD_ILS:8418 2025-09-30T14:42:04Z 2025-09-30T14:42:04Z Donoghue, Karen<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780071383042<br/> Performance driven crm ent://SD_ILS/0/SD_ILS:9308 2025-09-30T14:42:04Z 2025-09-30T14:42:04Z Brown, Stanley A.&#160;Gulycz, Moosha<br/>2002<br/>ISBN&#160;9780470831618<br/> Built for use : driving profitability through the user experince ent://SD_ILS/0/SD_ILS:9857 2025-09-30T14:42:04Z 2025-09-30T14:42:04Z Donoghue, Karen<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780071383042<br/> Essentials of CRM ent://SD_ILS/0/SD_ILS:12546 2025-09-30T14:42:04Z 2025-09-30T14:42:04Z Bergeron, Bryan<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780471206033<br/> CRM at the speed of light : capturing and keeping customersin internet real time ent://SD_ILS/0/SD_ILS:30006 2025-09-30T14:42:04Z 2025-09-30T14:42:04Z Greenberg, Paul<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780072224160<br/> The customer differential : the complete guide to implementing ent://SD_ILS/0/SD_ILS:7888 2025-09-30T14:42:04Z 2025-09-30T14:42:04Z Nykamp, Melinda<br/>2001<br/>ISBN&#160;9780814406229<br/> Unleashing the ideavirus ent://SD_ILS/0/SD_ILS:3791 2025-09-30T14:42:04Z 2025-09-30T14:42:04Z Godin, Seth<br/>2000<br/>Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN&#160;9780743220651<br/>