Search Results for Buchanan, Richard W.SirsiDynix Enterprisehttp://kllibrary.dbkl.gov.my/client/en_US/pklsearchpage/pklsearchpage/qu$003dBuchanan$00252C$002bRichard$002bW.$0026ps$003d300?dt=list2026-09-24T07:41:18ZWhen customers think we don't care : ending actions that self-destruct companies, customer service and jobsent://SD_ILS/0/SD_ILS:1149532026-09-24T07:41:18Z2026-09-24T07:41:18ZBuchanan, Richard W. Buchanan, Richard W.<br/>2008<br/>ISBN 9780070138636<br/>The enemy within: Actions that self-destruct companies, customer service & jobsent://SD_ILS/0/SD_ILS:231652026-09-24T07:41:18Z2026-09-24T07:41:18ZBuchanan, Richard W. Buchanan, Richard W.<br/>2003<br/>ISBN 9789831364864<br/>When customers think we dont care : ending action that self-destruct companies, customers service and jobsent://SD_ILS/0/SD_ILS:78292026-09-24T07:41:18Z2026-09-24T07:41:18ZBuchanan, Richard W. Buchanan, Richard W.<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780074709306<br/>When customers think we don't careent://SD_ILS/0/SD_ILS:102182026-09-24T07:41:18Z2026-09-24T07:41:18ZBuchanan, Richard W. Buchanan, Richard W.<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780074709306<br/>