Search Results for Consumer satisfaction - United States SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pklsearchpage/pklsearchpage/qu$003dConsumer$002bsatisfaction$002b-$002bUnited$002bStates$0026ps$003d300?dt=list 2026-08-09T23:34:36Z Delivering satisfaction and service quality : a customer-based approach for libraries ent://SD_ILS/0/SD_ILS:116871 2026-08-09T23:34:36Z 2026-08-09T23:34:36Z Hernon, Peter&#160;Whitman, John R.&#160;Hernon, Peter&#160;Whitman, John R.<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9788184082425<br/> Customer once client forever : 12 tools for building lifetime business relationships ent://SD_ILS/0/SD_ILS:1368 2026-08-09T23:34:36Z 2026-08-09T23:34:36Z Buckingham, Richard&#160;Buckingham, Richard<br/>2001<br/>ISBN&#160;9780938721826<br/> Delivering satisfaction and service quality : a customer-based approach for libraries ent://SD_ILS/0/SD_ILS:100692 2026-08-09T23:34:36Z 2026-08-09T23:34:36Z Hernon, Peter&#160;Whitman, John R.&#160;Hernon, Peter&#160;Whitman, John R.<br/>2001<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780838907894<br/>