Search Results for Consumers - Narrowed by: Reengineering (Management) SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pklsearchpage/pklsearchpage/qu$003dConsumers$0026qf$003dSUBJECT$002509Subject$002509Reengineering$002b$002528Management$002529$002509Reengineering$002b$002528Management$002529$0026ps$003d300$0026isd$003dtrue?dt=list 2026-10-06T21:05:42Z Business process mapping : improving customer satisfaction ent://SD_ILS/0/SD_ILS:130655 2026-10-06T21:05:42Z 2026-10-06T21:05:42Z Jacka, J. Mike&#160;Jacka, J. Mike<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780470444580<br/> Business process mapping : improving customer satisfaction ent://SD_ILS/0/SD_ILS:132982 2026-10-06T21:05:42Z 2026-10-06T21:05:42Z Jacka, J. Mike&#160;Jacka, J. Mike<br/>2009<br/>ISBN&#160;9780470444580<br/>