Search Results for Consumers. - Narrowed by: Organizational effectivenessSirsiDynix Enterprisehttp://kllibrary.dbkl.gov.my/client/en_US/pklsearchpage/pklsearchpage/qu$003dConsumers.$0026qf$003dSUBJECT$002509Subject$002509Organizational$002beffectiveness$002509Organizational$002beffectiveness$0026ps$003d300$0026isd$003dtrue?dt=list2026-10-06T10:45:53ZSatisfied customers tell three friends, angry customers tell 3,000 : Running a business in today's consumer-driven worldent://SD_ILS/0/SD_ILS:1064852026-10-06T10:45:53Z2026-10-06T10:45:53ZBlackshaw, Pete Blackshaw, Pete<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780385522724<br/>The agendaent://SD_ILS/0/SD_ILS:61112026-10-06T10:45:53Z2026-10-06T10:45:53ZHammer, Michael Hammer, Michael<br/>2001<br/>ISBN 9780712614566<br/>The agenda : what every business must do to dominate the decadeent://SD_ILS/0/SD_ILS:102542026-10-06T10:45:53Z2026-10-06T10:45:53ZHammer, Michael Hammer, Michael<br/>2001<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780609609668<br/>