Search Results for Customer services -- evaluationSirsiDynix Enterprisehttp://kllibrary.dbkl.gov.my/client/en_US/pklsearchpage/pklsearchpage/qu$003dCustomer$002bservices$002b--$002bevaluation$0026ps$003d300?dt=list2026-09-22T09:01:20ZAssessing service quality : satisfying the expectations of library customersent://SD_ILS/0/SD_ILS:2312922026-09-22T09:01:20Z2026-09-22T09:01:20ZHernon, Peter Altman, Ellen. Dugan, Robert E., 1952- Hernon, Peter Altman, Ellen.<br/>2015<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780838913086<br/>Assessing service quality : satisfying the expectations of library customersent://SD_ILS/0/SD_ILS:1873042026-09-22T09:01:20Z2026-09-22T09:01:20ZHernon, Peter. Altman, Ellen Hernon, Peter. Altman, Ellen<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780838910214<br/>Measuring customer service effectivenessent://SD_ILS/0/SD_ILS:583112026-09-22T09:01:20Z2026-09-22T09:01:20Z2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780566085383<br/>