Search Results for Customer services -- quality control SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pklsearchpage/pklsearchpage/qu$003dCustomer$002bservices$002b--$002bquality$002bcontrol$0026ps$003d300?dt=list 2026-09-22T22:38:51Z Value proposition design : how to create products and services customers want ent://SD_ILS/0/SD_ILS:251033 2026-09-22T22:38:51Z 2026-09-22T22:38:51Z Osterwalder, Alexander&#160;Pigneur, Yves&#160;Bernarda, Gregory&#160;Smith, Alan&#160;Osterwalder, Alexander<br/>2014<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Lembah Pantai&#160;Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9781118968055<br/> Measuring customer service effectiveness ent://SD_ILS/0/SD_ILS:58311 2026-09-22T22:38:51Z 2026-09-22T22:38:51Z 2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780566085383<br/> The enemy within: Actions that self-destruct companies, customer service &amp; jobs ent://SD_ILS/0/SD_ILS:23165 2026-09-22T22:38:51Z 2026-09-22T22:38:51Z Buchanan, Richard W.&#160;Buchanan, Richard W.<br/>2003<br/>ISBN&#160;9789831364864<br/>