Search Results for Quality control -- Management. - Narrowed by: 2010SirsiDynix Enterprisehttp://kllibrary.dbkl.gov.my/client/en_US/pklsearchpage/pklsearchpage/qu$003dQuality$002bcontrol$002b$002b--$002b$002bManagement.$0026qf$003dPUBDATE$002509Publication$002bDate$0025092010$0025092010$0026ps$003d300?2026-09-25T08:37:43ZLean six sigma secrets for the CIOent://SD_ILS/0/SD_ILS:1243312026-09-25T08:37:43Z2026-09-25T08:37:43ZBentley, William. 1944- Davis, Peter T. Bentley, William. 1944- Davis, Peter T.<br/>2010<br/>ISBN 9781439803790<br/>Quality management for IT services : perspectives on business and process performanceent://SD_ILS/0/SD_ILS:1664152026-09-25T08:37:43Z2026-09-25T08:37:43ZPraeg, Claus-Peter, 1973- Spath, Dieter Praeg, Claus-Peter, 1973- Spath, Dieter<br/>"This book gives both scientists and practical experts an insight into the many different facets of IT service quality management"--Provided by publisher.<br/>2010<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781616928896<br/>IT service management : a guide for ITIL V3 foundation exam candidatesent://SD_ILS/0/SD_ILS:1764462026-09-25T08:37:43Z2026-09-25T08:37:43ZBrewster, Ernest Brewster, Ernest<br/>2010<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781906124199<br/>